SAKSHI THAPA

House No. **

First floor,

Phase*, Mohali

Punjab - 160055

Contact No.: 855-***-****

E-Mail: adn0ad@r.postjobfree.com

Objective

Seeking for challenging carrier in Marketing & Business Development with an organization of high repute.

Work Experience

NR Relationship Manager in Indusind Bank Ltd (From 21st September 2020 – till date)

Responsibilities

Primarily responsible for providing financial solutions to meet the requirements of the NRI customers and ensure value added customer service. Updating and maintaining a comprehensive database.

Acquisition of key clients & high end customers & adding these clients to his/her existing portfolio for future cross sell. Delivering the target number with quality & customer delight.

Providing financial advice related to investments, insurance, simple banking transactions.

Relate well to different types of customer and adapt his/her style to ensure that the customer is comfortable with the bank.

Relationship Officer* in *AU SMALL FINANCE BANK* (From 15th April 2019 - 15th June 2020)

Responsibilities

Maintaining relationships with the book provided and extracting business.

Financial Responsibilities Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort within the branch

Be aware of the vision of the Bank and collaborate strongly with the Sales team to ensure consistent flow of business to achieve MTD and YTD targets.

Would also visit critical clients and ensure the closure of calls end to end

Ensure a cordial relationship with the clients and long term association with the bank

Update oneself with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance

Compliance & Risk Responsibilities Keep the BSM informed of Bank Business accomplishment, issues and status, escalate issues which cannot be resolved by the team

Responsible for collaborating with Branch Manager in planning and implementing sales and marketing activities within a branch in order to grow the Liabilities business and achievement of sales targets

Business development Manager in Standard Chartered Bank (From 30th June 2016 – 4th Feb 2019)

Responsibilities

•Front-line sales position in Credit cards, saving account, Personal loan and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products through a defined channel of acquisition [Retail, Corporate, Venue-sales]

•Prospecting for new customers through existing leads and cold calling and maximizing lead generation

•Generating lead via coordination with various departments like Employee banking, Business banking and Priority banking.

•Timely execution of all sales activities – leads, campaigns, referrals & any self-generated leads

•Tracking and reporting sales performance including pipeline, acquisition results and market conditions

•Set appointments, listen to customer needs and sell most appropriate product

•Researches and understands prospects before making the call

•Attend and participate in regular staff meetings

•Ensuring all performance standards are met viz. business targets, controls and compliance

•Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers

Sales and Marketing Executive in Krishna Automobiles (From 25th Aug 2015 – 28th May 2016)

Responsibilities

•Acting as Client Relationship Executive: Meeting new clients at various events along with coordinating with the existing clients of the company.

•Driving sales initiatives to achieve business goals that includes managing daily reports – CDM.

•Achieving and extracting leads from events and online medium therefore generating revenue to the company.

•Carrying out monthly performance tracking of all the profiles and analysing further ways to improve.

Academic Details

•B.A form S.D. College (PUNJAB UNIVERSITY) Sector-32, Chandigarh (P.U.) with 60% marks in year (2014)

•10+2 in 2011 affiliated to C.B.S.E. board with 60%.

•10th in 2009 affiliated to C.B.S.E. Board with 73%.

Personal Details

Full Name :

Sakshi Thapa

Date of Birth

Sep 21st, 1993

Nationality

Indian

Marital Status

Unmarried

Sex

Father Name :

Female

Lt. Shri Rajesh Thapa

Languages Known

English, Hindi & Punjabi

Declaration

I hereby declare that all the statements made in the above Curriculum Vitae are correct to the best of my knowledge and belief.

Date:

SIGNATURE: (SAKSHI THAPA)

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