MARIA E. VASQUEZ

**** ****** ***** *** **** B RANCHO CUCAMONGA CA 91730 · 909-***-****

adn07n@r.postjobfree.com

Retail store manager with 10 years of experience dealing directly with store owners and with territory managers, associates and customers. Excellent communication skills and interpersonal communication skills. Seeking an administrative position where I can develop my skills and become a good asset to the company.

EXPERIENCE

09/2013 – 12/2018

RETAIL STORE MANAGER, t-mOBILE/dmr wireless, inc.

Streamline direct goals and metrics to the team such as monthly sales goals, customer service rate goal, and trainings completion.

Read and analyzed our commission reports, inventory discrepancy report, merchandise returns reports and determine what needed to be researched and corrected.

Managed store merchandise change out every month via MyMerch.

Arranged associates’ trainings and directed monthly meetings for two locations.

Prepared individual sales goals for associates, weekly performance reports, weekly product returns reports, monthly commission’s reports and staffing schedule.

Managed all inventory received daily, performed weekly Mini Physical inventory and monthly full product inventory.

Handle all moneys for the two locations, the daily deposits, the petty cash, and corrected all money discrepancies.

Submitted monthly activations batches.

Represented the company in all rallies, events, and trainings.

01/2008 – 10/2018

RETAIL STORE MANAGER, METRO PCS/Discoteca mama rumba, inc.

Managed staffing schedule, schedule associate monthly trainings and supervise store audits.

Placed product orders with all different vendors.

Managed all bank deposits.

Placed product order with all vendors weekly.

Negotiated prices with new vendor.

Supervised sales goals, and metrics.

09/2009 – 03/2011

CUSTOMER SERVICE REP/SALES REP, Direct tv/At&t

Managed all incoming calls from existing customer and new customers.

Sold new services to new and existing customers.

I scheduled tech reps’ route and dates to install services.

EDUCATION

MAY 2007

INTERNATIONAL BUSINESS BA, cal poly pomona university

MAY 2007

MARKETING IN BUSINESS BA, cal poly pomona university

MAY 2004

INTERNATIONAL BUSINESS AA, Mount SAN aNTONIO cOLLEGE

SKILLS

Fast learner

I have strong interpersonal skills

Passionate about work

Building long lasting relationship

Bilingual Spanish/English

ACTIVITIES

I am an active member with Zera Semilla de Vida Inc.(http://zera-svida.simplesite.com). A non-profit organization that helps low income families with food and clothes in a weekly basis. We are passionate about spreading love, and good positive energy to those going thru tough times. We participate in large events to celebrate Christmas for the kids from this families in need, we also celebrate the day of the kid, and mother’s day to bring some joy for these families. I gladly participate with this organization because I am a strong believer in their vision and mission.

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