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Ashok Back Office

Location:
Chennai, Tamil Nadu, India
Salary:
20000
Posted:
August 04, 2021

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Resume:

CURRICULAM VITAE

B. ASHOK KUMAR New No: **,Old

No:55

Narasier

Street,

Old Washermenpet;

Chennai - 600 021.

Mobile: 979**-*****

Email:

adn05m@r.postjobfree.com

Career Objective:

Intend to build a Career with leading corporate of Hi-tech

environment with committed and dedicated people, which will help me to

explore myself fully and realize my potential, willing and work as a key

player in challenging and creative environment.

Professional Experience:

Working as a Processing Executive in ORBUX FOREX AND LEISURE PVT

Ltd

(MONEY CHANGERS -EXECUTIVE OPERTION, CASHIER)

. Daily basic the update Till Sheet Maintenance.

. Daily Basic the update Cash Book Maintenance.

. Daily basic the update Cheque Bok Maintenance.

. Currency Register Maintenance.

. Personal Travel we have collect customer document passport, ticket

copy, visa copy, pan card, AD form and all document customer

signature.

. Business Travel we have collect customer document passport, ticket

copy, letter copy, pan card, all document customer signature.

. Travel Insurance Maintenance.

. The Customer Currency and Card Delivery support customer service.

Period: FEB 2020 - TILL WORKING

Working as a Processing Executive in EBIXCASH WORLD MONEY PVT Ltd

(MONEY CHANGERS -EXECUTIVE OPERTION, CUSTOMER SERVICE)

. Daily basic the update Till Sheet Maintenance.

. Daily Basic the update Cash Book Maintenance.

. Daily basic the update Cheque Bok Maintenance.

. Currency Register Maintenance.

. Personal Travel we have collect customer document passport, ticket

copy, visa copy, pan card, AD form and all document customer

signature.

. Business Travel we have collect customer document passport, ticket

copy, letter copy, pan card, all document customer signature.

. Travel Insurance Maintenance.

. The Customer Currency and Card Delivery support customer service.

Period: April 2019 - Dec 2019

Job Responsibilities:

Working as a Processing Executive in ESSEL FINANCE VKC FOREX Ltd

(MONEY CHANGERS -EXECUTIVE OPERTION)

. Daily basic the update Till Sheet Maintenance

. Daily Basic the update Cash Book Maintenance

. Daily basic the update Cheque Bok Maintenance

. Currency Register Maintenance

. Personal Travel we have collect customer document passport, ticket

copy, visa copy, pan card, AD form and all document customer

signature.

. Business Travel we have collect customer document passport, ticket

copy, letter copy, pan card, all document customer signature.

. Travel Insurance Maintenance

Period: JUNE 2013 - MARCH 2019

Working as a Processing Executive in TRAYEE BUSINESS SOLUTIONS P

Ltd

(HSBC BANK BACK OFFICE - Credit card verification & customer

card status)

. Main Activities:

. Report downloading in as per Data Process.

. Update detail in Back Office MIS as per Data Process.

. Update detail in Application MIS as per Data Process.

. Card Closure:

. RM Request to the Action Case.

. LN Request to the Action Case.

. Letter Maintenance Customer base to the Action Case.

. Customer Card Name Check.

. Card Level & Account Level should be, Active, dormant in

Check.

. Customer Card Closure into the D Block.

. Reversals:

. To refund the credit card holder account with the

fees/charges levied.

. RM, LN from Areas, branches & Collections.

. A cardholder is billed for various fees like Annual fees,

Late Payment fees, Finance charges, Card Replacement charges,

Unsuccessful SI Charge etc.

. Duplicate Statement:

. To provide duplicate copies of the credit card statements to

card holders.

. RM, Customer letters, LN will be forwarded to Service

Provider.

. All requests for duplicate statements will have to be

forwarded to the Service provider through LN/RM.

. Letters received at Areas and INM BO will be forwarded to the

Service provider through the daily mail route.

Period: May 2008 - Sep 2012

Worked as a Processing Executive in MMC INFO TECH SERVICES P Ltd

(CITI BANK BACK OFFICE - Credit card verification &

customer card status)

. Creating the customer number and the account for the valid customer.

. Check the customer documentation.

. Processing for the customer.

. Should have good knowledge in soft skill as well as customer handling

skills.

Period: June 2007 - April 2008

Educational Qualification:

Bachelor of Commerce (B.Com) in Sir Theagaraya College (2004 to

2007 Batch) Percentage - 52%

H.S.C Dhanalakshmi Hr. Sec. School in Year (2003 to 2004)

Percentage - 65%

S.S.L.C Dhanalakshmi Hr. Sec. School in Year (2001 to 2002)

Percentage - 52%

Computer Proficiency:

Have good command over MS- Excel, MS- Word and PowerPoint.

Technical Skills:

Typing Lower speed in English

D.C. A (Diploma in Computer Application)

Tally ERP 9.0

Personal Details:

Name : B. ASHOK KUMAR

Date of Birth : 10th MAY 1986

Father Name : Balan.M

Sex : Male

Age : 34Yrs

Marital Status : Single

Nationality : INDIAN

Religion : Christian

Languages Known : English, Tamil

Hobbies : Listening Music, Cricket,

Strengths : Good-Natured, Friendly, Sincere and

Disciplined.

Declaration

I hereby declare that the above particulars furnished by me are true to my

knowledge and belief.

Place : Chennai

Date : Signature

(B. ASHOK

KUMAR)



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