Resume

Resources Manager Executive Assistant

Location:

Whittier, CA

Posted:

August 03, 2021

Contact this candidate

Resume:

SUSAN POE

EXECUTIVE OFFICE PROFESSIONAL

CONTACT

626-***-****

adn03p@r.postjobfree.com

PROFILE

Executive office professional with over 7 years of experience optimizing executive and office efficacy. Ability to work flexibly with a variety of departments and projects to support productivity and service quality.

SKILLS

MARKETING

EVENT PLANNING

DATA ENTRY

BUSINESS DEVELOPMENT

SOCIAL MEDIA

REPORT PRESENTATION

SPREADSHEET CREATION

PROJECT MANAGEMENT

MEETING MINUTES

CALENDAR MANAGEMENT

EXECUTIVE SUPPORT

FACILITIES MANAGEMENT

GOOGLE WORKSPACE

MICROSOFT OFFICE

WINDOWS

MAC OS

ZOOM

CLIENT RELATIONS

SPANISH FLUENCY

EXPENSE REPORTS

TRAVEL ARRANGEMENTS

MEETING PREPARTION

EXPERIENCE

Fly High Adventure Park

General Manager

April 2020 – July 2021

• Responsible for Managing the entire park

• Tracking all business receipts and employee reimbursement for weekly accounting

• Responsible for all accounts payable and accounts receivable

• Tracking all revenue to make appropriate changes to scheduling. Making sure that revenue to payroll is on track weekly.

• Finalizing pay roll bi-weekly and managing employee spreadsheets for mileage, reimbursement, and phone credits

• Setting employee scheduling based on availability and sales projections

• Providing excellent customers service, responding to all emails, location marketing, managing supplies, inventory, customer relations, handling vendors, and aching as the face of the location.

• Enforcing all osha and health department regulations

• Managed an operating budget for 10 employees

• Developed strong relations with customers and vendors on behalf of the organization

• Trained and mentored all staff

• Created an effective orientation program

• Ensured all staff upheld company standards such as safety and cleanliness guidelines.

• Provided daily reports in compliance with corporate requirements

Aurora World, Inc.

Executive Assistant

October 2019 to August 2020

• Took the lead on strategic initiatives important for company culture and company success including but not limited to complete CCPA transition and compliance

• Oversaw CCPA committee's goals and progress

• Updating spreadsheets for all executive expenditures and assisting directly with accounts payable and accounts receivable

• Worked directly with CEO to create small group for project initiative

• Drafted letters and memorandums for CEO’s use

• Social Media Marketing

• Tutored CEO using Rosetta Stone Spanish edition

• Worked with marketing to create optimal results for Australian Wildlife Efforts fundraising efforts

• Acted as a liaison between CEO and departments

• Managed complex executive calendar and scheduling to support CEO, CFO, Vice President and teams in multiple locations

• Managed domestic and international travel arrangements for CEO which included flight, hotel, ground transportation, and meal accommodations

• Managed expense reports coordination and submission

• Organized, took minutes, executed, and assisted with all team and executive meetings

• Tracked and helped facilitate completion of monthly sales reports including follow up on outstanding contributions

• Acted as a liaison between departments and CEO

• Received all CEO's Documents for re-writing, editing, and readiness

Roger Marheine Of Pasadena City College

Reader/Evaluator

January 2018 – February 2020

• Worked directly with English tenure professor to assist in minimizing his workload

• Provided instructional assistance and monitored student progress

• Contributed constructive and positive critiques directly to student

• Provided professor with sufficient feedback to help improve students ability to write and strengthen overall reading comprehension

• Cited appropriate changes on students first drafts

• Read all material given to students prior to prompt distribution

AIFS Florence Italy

Study Abroad Student

August 2018 – December 2018

• Immersed in full-time study abroad honors program

• Navigated coursework and class schedule

• Attended all volunteer work assignments

• Provided historical notes for all class outings

• Integrated daily cultural experiences into coursework

• Worked with classmates to complete group assignments

• Communicated with Professors to ensure academic success

211 LA County

Senior Administrative Services Assistant

August 2017 – June 2018

• Welcomed all agency visitors and create name badges

• Answered administrative phones and connected callers to their appropriate executive or department

• Received requests for clerical assistance from all agency departments; processed appropriately

• Cataloging all invoices from vendors and payments and assisting with accounts payable and accounts receivable

• Executed assigned tasks efficiently with strong attention to detail while delivering high-quality of service

• Provided back up support for a senior executives including minutes for meetings

• Dealt with clients in a professional and courteous manner, and to develop and leverage professional working relationships

• Provided faculty assistance in meeting and seminar scheduling. This included booking travel, preparing reimbursements, ordering catering, booking rooms, etc

• Produced information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, forms and graphics including but not limited to RFPs and training materials

• Maintained database logs and prepared reports for activities, including editing and updating of all entries

• Prepared general correspondence from verbal instructions

• Search non-profit database for appropriate resources or with a variety of specialized data input tasks

• Assisted in creating, producing, and assembling fundraising materials including reports, letters, and other printed materials to support fundraising.

• Upheld Team and service oriented drive; enjoyed supporting Relationship Executives while being part of/contributing to a broader team

• Provided general office management support for facilities manager such as; space arrangements/real estate for the group; ordering supplies/equipment, tracking building maintenance, gathering quotes for repairs, and choosing repair companies

• Provided general filing tasks and other documentation for hard copy files

• Provided additional clerical support as directed

• Updated social media platforms

Car Sales Brokerage

Business Development Manager

January 2009 – July 2017

• Directly contributed to the bottom line by ensuring all opportunities are addressed and deals are closed

• Followed up daily with all prospective leads through phone and email

• Monitored customer preferences to determine focus of sales support

• Filed and maintained all records in hard copy and scanned documents to create electronic filing system

• Collected, sorted, distributed, or prepared mail, messages, or courier deliveries

• Estimated and quoted trade-in allowances

• Scheduled appointments, maintained and updated appointment calendars

• Monitored/updated online, social media, and paper advertisements

• Created spreadsheets to track sales, costs, and customer contact information

• Provided direct support to company founder

• Developed new service offerings based on detailed and documented insights of market and customer needs

• Built and maintained relationships with key contacts and potential clients to create access to new opportunities and customer growth

Coast Produce Company

Receptionist

August 2013 – August 2015

• Answered company phone calls with in emphasis in screening for executives and accurate transfer to appropriate departments

• Reorganized entire filling system to help human resources department keep up to date records

• Acted as an assistant for human resources manager, marketing manager, logistics manager, and CEO

• Handled scheduling for executives and salesman, organized customer meetings and appointments

• Managed and monitored inventory of office supplies and tools, ordered new supplies when necessary while considering executives preferences

• Created an up to date inventory of all supplies to help alleviate the issue the company had in the past with supplies missing or over ordered

• Provided customer service and support, responded to customer inquiries and questions, resolved customer problems before escalation

• Worked directly with logistics departments to update and track all spreadsheets involved in daily, weekly, and monthly reports

• Worked with marketing department to help complete marketing materials and optimize projects to ensure completion

Global Real Estate Sales And Loans

Real Estate Investment Assistant

September 2007 to January 2009