Angelette Choate

**** ******** ***

Cincinnati, Ohio 45239

513-***-****

adn03o@r.postjobfree.com

Professional Overview

Medical Billing & Coding Specialist with 20+ years of experience in the medical field. I have demonstrated the ability to provide exceptional support and service for a broad-range of staff and clients.

Summary of Skills

• Medical Administrative skills, processing insurance claims, scheduling appointments, patient check-in, medical records management, medical research

• Self starter with professional manner

• Proficient in clinical setting

• Ability to stay on task and remain calm in a fast-paced work environment or in the presence of conflict

• EPIC

Education

Brown Mackie College Cincinnati, OH

Associate in Applied Science: Healthcare Administration 10/15/2016

• Dean’s List

• Ambassadors Honor Society

• Perfect Attendance

• GPA – 3.66

• Phi Beta Lambda Club

Kaplan College Cincinnati, Ohio 45208

Medical Billing and Coding Specialist March 7, 2009

• Dean’s List

• Honor Society

• Perfect Attendance

• 3.8 GPA: Kaplan Scholar with Honors

Relevant Coursework

Computerized Diagnostic Coding, Medical Law and Ethics, Medical Administrative Practices, Medical Terminology, Managing Health Care Information, Advanced Spreadsheets, Principles of Sociology, Principles of Psychology, Effective Public Speaking, Professional Development, Professionalism Communication in a Healthcare setting, and Medical Ethics, Introduction to Business, Medical Insurance Processes, Introduction to Literature

Work History

Trihealth Good Samaritan Perinatal Department Certified Community Health Worker Cincinnati,Oh 45220

01/2018 to current

Assist patients in their homes, community-based, and clinical health center setting.

• Communicate to patients the purposes of the program and the impact it may have on their well being and helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.

• Documents all patient encounters in the electronic health record.

• Educate and coach patients in effective management of their chronic health conditions and self-care. Assist patient in understanding care plans and instructions and the importance of being engaged participants in their health and overall well being.

• Provide support and advocacy during initial medical visit or when necessary, to assure patients' medical needs and referrals required are being conveyed. Follow up with both patients and providers regarding health/social services plans.

• Facilitate patient access to community resources, including locating housing, food, clothing, prenatal classes, parenting, and providers to teach life skills, and relevant mental health services.

• Assist clients in utilizing community services, including scheduling appointments with social services agencies, and assisting with completion of applications for programs for which they may be eligible.

• Facilitate communication and coordinate services between providers and the patients. Coordinate and monitor services, including comprehensive tracking of patients' compliance in relation to care plan objectives.

• Continuously expand knowledge and understanding of community resources and services. Work to reduce cultural and socio-economic barriers between patients and institutions.

Good Samaritan hospital OR Surgery, Unit Coordinator, Anesthesia Tech, Cincinnati, Oh 45220 09/2013- current

• Schedule surgeries for cases that are considered to be Emergency, Urgent Emergent, Urgent and Elective.

• Work closely with the doctors and nurses to make sure that all information in the system is correct and to make sure that the patients are ready for surgery.

• Answering and sending calls to their right location and making sure to take good notes and if possible handle the smaller things so that the staff is free to better care for the patients.

• Work with the Anesthesiologists and CRNA’s, stocking the Blue bells and getting supplies that the staff may need in the OR.

• Improve communication efficiency as primary liaison between departments, staff, patients and vendors.

Bethesda Surgery Center, Medical Records, Receptionist and MBC Specialist, Cincinnati, Oh 45219 02/2009-09/2013

• Worked in front office doing administrative duties using the company software and machines (Kyocera KM-4050). Open and closed the facility.

• Faxed and received pathology reports for/ from Trihealth and Labcrops, put results from the reports into the computer system under patient’s MRN.

• Filed medical charts, coded with ICD-9CM and CPT coding, labeled charts, depleted charts and sent charts off to medical storing.

• Entered charges for patient, check out, as well as entered insurance information and verification into the computer system.

• Called insurance companies for “Medically Necessary” and insurance eligibility.

• Received and collected payments that were due or past due. Increased customer loyalty through checking in patients according to the HIPAA Law.

Anthem Blue Cross and Blue Shield, Claims processor, Cincinnati, Ohio 45229 02/1997-06/1998

• Processed claims for the Federal Employee Department. Pulled claims from microfilm and entered information into the computer system. Adjust codes for returned claims in a timely fashion, assisted co-workers with billing and claim processing.

• Called insurance companies for “Medically Necessary” and insurance eligibility, then resubmit claims for payment and or medical services.

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