DANIEL REES RESUME

Email contact:- adn02m@r.postjobfree.com

OBJECTIVE

I am currently seeking a new challenge and growth opportunity in the Las Vegas, Nevada region, in a position that will fully utilize my experience, training and customer service skills.

PROFESSIONAL HIGHLIGHTS

● A dynamic hospitality service industry professional with a positive attitude

● Exceptional customer service, interpersonal and problem resolution skills

● An effective team player with strong leadership ability

● Track record of exceeding sales and revenue goals

● Effective vendor relationship management ability

● Management training, including food and beverage and inventory control

● Progressive promotions to leadership and positions of greater responsibility

● Retail, purchasing, sales, marketing, event and promotions experience

● Proficient Microsoft Office, IT, social media and presentation skills

● Corporate reporting and human resources experience

● Recruitment and training

MOST RECENT POSITION

Assistant General Manager, Buffalo Wild Wings, Las Vegas NV 2019-To June 2021

Area of responsibility(AOR)

Assistant General Manager

Duties:

Maintain company standards of par levels for staff and WCT’s.

Oversee hiring and training of the department.

Maintain company goals such as Food Cost.

HOH Manager, Buffalo Wild Wings, Las Vegas NV 2016-2019

Duties:

Food Invoices

● Completed, Reviewed and Filed by Sunday

HOH Inventories

● Weekly

● Correspond with GM for specific areas

Bi-Weekly Smallwares Inventory for Ordering

● Suggested order communicated to GM for approval

Bi-Weekly Uniform Inventory for Ordering

● Suggested order communicated to GM for approval

POS Paper Inventory and Ordering (3ply, Thermal)

● Sticker/ Date Dot Inventory and Ordering

Monthly Employee File Audits

● All Areas

● Include Training Materials

New Menu Rollout For AOR

Training, Station Setup and Validation for AOR

● Confirm POS Additions and Modifications

Ensure Proper Training and Execution is Performed by AOR

● Monitor and Control Costs

Review and Hire Applicants for AOR

Assistant General Manager, Buffalo Wild Wings, Indianapolis - August 2009 to 2016

Areas of Responsibility (AOR)

Assistant General Manager - Kitchen Manager

Duties:

Food Invoices (Mclane, Southern Wine and Spirits, Bonanza Beverage, Breakthru)

● Completed, Reviewed and Filed by Sunday

Food Orders

● Bi-weekly (Includes chemicals, other cleaning supplies and silverware)

HOH Inventories

● Weekly and End of Period

● Correspond with GM for specific areas

Bi-Weekly Small wares Inventory for Ordering

● Suggested order communicated to GM for approval

Bi-Weekly Uniform Inventory for Ordering

● Suggested order communicated to GM for approval

POS Paper Inventory and Ordering (3ply, Thermal and Bar)

● Sticker/ Date Dot Inventory and Ordering

Wing Counts Performed and Recorded 1 Per day (2 cases of each per delivery, sheet posted)

HOH Scheduling Per Budgeted Labor

Monthly Employee File Audits

● All Areas

● Include Training Materials

New Menu Rollout For AOR

Training, Station Setup and Validation for AOR

● Confirm POS Additions and Modifications

Ensure Proper Training and Execution is Performed by AOR

● Monitor and Control Costs

Review and Hire Applicants for AOR

Assistant General Manager

Duties:

WCT’s

● Develop, Certify and Maintain Appropriate Levels Per FTU Standards

● Liquor License and ATC Compliance for ALL Areas

● Includes Verifying, Recording and Filing Copies

● Monitor and Control Costs in AOR

Service/Bar Manager

Duties:

Server Schedules Based on Standards

Review and Hire Applicants for AOR

● Maintain Appropriate Staffing Levels

● Develop and Further Train Current AOR Staff Members to Standard

● Ensure Proper Training and Execution is Performed by AOR

New Menu Rollout For AOR

● Training, Station Setup and Validation for AOR

● Confirm POS Additions and Modifications

CAREER FOUNDATION

Operations Senior and Hiring, Training Coordinator, Bestbuy, Indianapolis, In

I worked in this role for one year and was responsible for overseeing cashiers, sales associates and customer service representatives.

I was also responsible for draw and safe audits. Position required exceptional communication and customer service skills.

Texas Roadhouse, Dallas, Tx

Hired as a waiter for this busy bar/restaurant. Provided with full training and required to learn all items on the menu, promoted to bar tender and given responsibility for new hire training. My early customer service training was an asset in this position.

Suncoast Home Loans, Sherman Oaks, Ca

Originally hired as a loan assistant my responsibilities included ordering conditions, contacting clients and collating information.

The position developed into Executive Loan Assistant, requiring frequent telephone contact, good customer service and

Computer skills. I was responsible for maintaining and updating secure files and records and developed the ability to multi-task to manage administrative and

customer facing duties.

Cheesecake Factory, Beverly Hills, Ca.

Employed as the front desk greeter and promoted to trainer. I worked in the bakery, as the cashier, as a waiter and also became responsible

for employee discounts and meal orders. Ability to provide good customer service under pressure was a required skill.

as part of my training I was required to learn about every item offered on the menu in detail.

De Carte Catering, Los Angeles, Ca.

I worked on an ad hoc basis as a captain while still attending High School and College. I was in charge of events on locations,

e.g. Set location at Paramount Pictures, Hollywood, to provide catering for the cast of a TV show. I was also a cook and driver when required.

Regent Beverly Wilshire Hotel, Beverly Hills, Ca.

A summer seasonal position greeting guests and assisting with concierge duties at this prestigious hotel. I was trained to provide the best customer service to clientele with exacting standards.

CERTIFICATIONS

● Serve Safe Certified

● E-verify Certified

● Proficient with back of the house Micros and ALOHA

● ADP Administrator (payroll processing)

EDUCATION

Graduated from Alexander Hamilton High, Los Angeles, Ca

Further education courses at Santa Monica College

PERSONAL ACCOMPLISHMENTS

I am extremely competitive and was captain of my high school rugby, track and soccer teams, I won the year 2000 athlete of the year award.

A sports enthusiast, I ran cross-country and track in city finals and was elected a member of the student council. I was educated in the UK, USA and Australia.

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