NOKWAZI NDLELA
THIRD YEAR THEOLOGIAN STIDENT
CAREER OBJECTIVES
PARTICULARS
-ID NO: 850**********
-DATE OF BIRTH: 19/01/1985
-MARITAL STATUS: Single
-DRIVERS LICENSE: Category B
-QUALIFICATIONS: 3rd year theologian
student
-NO CRIMINAL RECORD
CONTACT INFORMATION
-email address:
admzzo@r.postjobfree.com
-1602 Nedbank Plaza, Scottsville
Pietermaritzburg
3201
-ACADEMIC HISTORY
Highest Grade Passed:
Grade 12 (Exemption)
Rotary Leadership Selectee
Rotary Leadership Selectee
Durban University of Technology
NDIP Financial Management
Majors: Management, Financial
Accounting End User Computing
COMPUTER PROFINCIENCY
H-Tech Computer Training centre:
Business Administration and
Secretarial
Courses: Microsoft Office Advance
computer (Word, Excel,
PowerPoint, Outlook)
EMPLOYMENT HISTORY
MUSICA- Store Assistant:
Cashier(Facilitating transactions)
Stock and merchandise sales floor
Process and receive stock
Perform store opening and
Closing tasks
Provide customer service
Banking Store cash
House Keeping
NEDBANK LIMITED-Rand and
Forex teller and enquiries
Consultant:
Creating a unique client experience
by attending to teller and Enquiries
transactions
client queries such as banking
requirements
Attending to the needs of clients and
refer cross sell opportunities while
mitigating risk and contributing to
branch objectives
Managed Operational Efficiencies
Authenticate clients and transactions
by following relevant procedure and
policies
Prevent fraud, risk and losses by
referring any occurrences outside of
mandate or authentication procedure
to relevant management.
Supported Transformation and
change
Contribute to culture conducive to the
achievement of transformation goals
by participating in Nedbank culture
building initiatives
Deliver on identified client needs and
PERSONAL ATTRIBUTES
Good teamwork
Flexibility to do different tasks
Ability to be friendly and polite, even
when tired or under pressure
Ability to follow procedures
correctly, such as using a till
Prioritizing tasks to maximise work
efficiency
Confidence in giving advice and
information
Listening actively to customers to
identify their needs
Defusing upset customers using
conflict resolution skills
Building customer loyalty
Applied learning contributing to team
success
Communication
Time management
Stress tolerance
Quality orientation
PERSONAL REFERENCES
Kameel (Musica):
Elaine Pillay (Nedbank limited):
Ursula Chetty (Nedbank Group):
requirements through client
engagement, following the required
processes and procedures; and by
providing client feedback
Build and maintain client
relationships by keeping clients
informed of progress or actions taken
regarding their applications, queries
and requests
Identify Quality Sales Leads
NEDBANK BRANCH
ADMINISTRATOR:
To provide quality and accurate business
administrative support services to internal
and external stakeholders enabling Nedbank
to achieve its business goals.
Managed business and financial relations
Managed Transformation and Change
Managed process results
Managed client relationships