Test Lead Analyst

SUMMARY

An experienced Test Lead with excellent client and project management skills. Action-oriented with a strong ability to communicate effectively with technology, executive, and business audience. Proven success in leadership, operational excellence, and organizational development with a keen understanding of elements of the business. Excellent reputation for resolving problems and driving overall operational improvements with a focus on systems and data analysis, solution design, and management of projects using structured or agile development approaches. Self-starter and passionate about data as having the ultimate storytelling capability that can help with making sound business decisions.

Key Qualifications

Project management, People management

Client relationship building and status reporting

Business intelligence and data visualizaion aptitude

Technical leadership, training, and end user support

Ability to manage multiple concurrent objectives, and make effective judgements to prioritize time allocation

Ability to problem solve, suggest and drive solutions effectivley in diverse situations

Downstream applications integration testing

Test Strategy and Plan Creation

High attention to detail and Process Improvements

Technical expertise

Extensive Experience in Personal and Commercial Lines of Business within Property and Casualty

Extensive Experience in Guidewire Claims

Extensive Experience in Insurance, E-commerce and Banking domain

Database systems: SQL Server, Oracle

Guidewire functional knowledge

API Testing – SOAP UI

Test Automation- QTP,

Test Management Tools- HP Quality Center, ALM

JIRA, TFS for agile scrum process

Education

Masters in Information Technology (U.S.)

Bachelor of Engineering in Computers Science (India)

CERTIFICATIONS

Certified Scrum Master

SaFe Certified Agilist,

PROFESSIONAL EXPERIENCE (~ 11 years)

TEST LEAD – SLK AMERICA AUG ‘2019 - PRESENT

CNA Insurance – Chicago, IL

Claims Release Management – As functional test manager responsible for delivery of all claim’s projects with good quality, providing subject matter expertise, cross teams resource utilization, prioritize and provide justification for final schedule plan, UAT support, and release management plan.

Lead role and a liaison between business team and development team in an Agile Scrum Framework

Actively participated in business solution meetings for understanding impacted downstream systems and data flow for any particular release.

Work and collaborate cross functionally with multiple technology teams, solution architect, third party vendors, as well as business teams to ensure proposed solution meets all technical rules as well as meet customer requirements and expectations

Support existing systems tools and look for opportunities to fine-tune and improve/enhance current processes

Project manage by collaborating with all relevant teams to ensure timely delivery of all IT solutions

Create Work Order's and identify resources in timely manner.

Providing inputs for end-to-end downstream test plan.

Implement appropriate process monitoring and control methods consistent with level of process risk.

Playing key role in communicating between different teams Product Owners

Communicated best practices among on-site and external personnel to align efforts and goals.

Achieved substantial improvements by using market expertise and business knowledge to make proactive decisions.

Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.

Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.

Team Lead: 53 Bank – Sep 2017 – Sep 2019

Played a key role in creating Test Plan, Resource Planning and Tool's Licensing.

Test Analysis and Planning – for testing on KTA application and FileNet Content Management System.

Supporting Project Management Activities by collaborating with different stakeholders, gathering and understanding requirements, Creating SOWs (Source of Work), providing test estimates, resource planning, and resource projection.

Worked for all projects related to KTA and FileNet workflow applications.

Process Improvements – Led the changes in processes within the organization related to issues migration and quick turn-over by dev team to ensure Quality and schedule.

Led QA testing and execution with complete review and sign-off for UAT and prod deployment.

Appreciations from product owner and managers.

TEST LEAD - AON HEWITT MAR ‘10 - MAY ‘12

Test lead for PeopleSoft Finance 9.0 project, IBM Content Manager Application and HR TREE VISION PROJECT.

Key Engagements:

End to end testing PeopleSoft modules in QC 9.0 environment (Customer Contracts, Billing, and AR).

Supporting Project Management Activities by collaborating with different stakeholders through Demand-Capacity worksheet. Gathering and understanding requirements, providing time estimation, and planning execution based on timelines and milestones.

Trained and Proficient with REST and SOAP web services.

Led QA testing and execution with complete review and sign-off on required artifacts.

Client appreciations for completing test execution a week before the scheduled delivery without compromising quality of deliverables.

TEST ANALYST - INFOSYS TECHNOLOGIES May ‘03 - Jan ‘10

Lead multiple teams to deliver testing projects catering needs of retail and e-commerce clients

Key Engagements:

ETL Testing at client location for loading Users data from client’s source system of records (Octane) into their Reporting Data Warehouse (RDW). The Data needed to be enriched and aggregated before being loaded. This process thus involved extensive analysis and to verify the data loaded in database as per Business Requirement Document.

Testing client’s front end application, named Client On-boarding tool facing business and was used to set up accounts, hierarchies, and reporting subscriptions.

Played a key role in testing Seller Central – a tool used by business to place its advertisements and products on client’s website.

REFERENCES:

1. Dr. Ki Jung Lee – Academic Adviser/guide Master’s thesis. Email id: admzt4@r.postjobfree.com, Contact number: 856-***-****.

2. Jagadeesh Kurma – Manager SLK America, contact number: 414-***-****

-Renuka Arora.

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