CONTACT

Address : Houston, TX *****

Phone : 281-***-****

Email : admzsr@r.postjobfree.com

SKILLS

• Talent assessment

• Staff management

• Cash handling and management

• Customer expectations management

• Exceptional time management skills

• Business planning

• Sales and marketing

• Verbal and written communication

• Business administration

• Business analysis

• Business development

• Data collection and analysis

• Staff development plans

• Team leadership

• Leadership training

• Key decision making

• Database Management

• Market planning and execution

• Branding

• Competitive analysis

• Marketing and advertising

• Product promotions

• Strategic Planning

• Sales expertise

PROFESSIONAL SUMMARY

Focused Manager with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.

WORK HISTORY

Sales & Marketing Director, 08/2020 to Current

Houston Heights Healthcare Centre - Houston, TX

CPS Investigator Supervisor / Manager, 03/2016 to 02/2021 Texas Department Of Family And Protective Services - Houston, TX

• Entry of Referrals in CRM and manage the status of there admission . Review current marketing trends and advertisements to determine the effectiveness of different styles and strategies

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Analyze sales numbers in comparison to the marketing budget in order to find the profit margin and which campaigns were most effective

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Research competitors to stay current with similar products or services on the market

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Work with both the sales and marketing departments to develop successful strategies and campaigns that attract new customers and keep current clients

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Collaborate with other executives to make high-level decisions regarding the budget and the direction of the company

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Create and maintain a successful brand and image that attracts customers to the product or service

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Develop marketing strategies for new products or services that comply with current company standards

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Provide case consultations and monitors the status of cases within the unit by utilizing data warehouse reports to identify trends and patterns related to risk and child safety issues.

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Selects, hires, manages, and develops staff through review of performance data, individual conferences, case readings, data warehouse reports, field visits, and unit meetings to ensure productivity and compliance with policy, procedure, and service control requirements.

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Provides consultative services, analysis, and technical assistance to design, implement, and monitor solutions and improvements resulting from assessment of CPI cases within the unit pertaining to all child safety issues to ensure the best outcome for the families we serve.

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Provide subject matter expertise, guidance and consultation to unit staff, internal and external stakeholders to shape effective service delivery.

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• Accountable for critical decisions that are crucial to the protection of children. Consults with the area Program Director, regional and state office management, regional caseworkers, and external public and private

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DAYLON D. STEWART

Assistant Store Manager, 11/2014 to 03/2016

Walmart - Houston, TX

Assistant Store Manager, 08/2012 to 08/2014

Calvin Klein - Cypress, TX

Training Manager/coordinator, 08/2009 to 08/2012

McDonald's - Freeport, TX

stakeholders to provide details of complex, high profile and sensitive CPI cases and prioritizes time sensitive reports.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

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Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

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Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

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Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.

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Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

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Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

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Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

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Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

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Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

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Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.

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Conducted orientation sessions and organized on-the-job training for new hires.

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Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.

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Organized and edited training manuals, multimedia visual aids and other educational materials.

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EDUCATION

BBA : Business Management and Marketing

Prairie View A&M University - Prairie View, TX

GPA: 3.0, E-Commerce and Internet Marketing, Marketing Management, Organizational Behavior, Operations Management, Negotiations in Organizations, Business Law, Principles in Information Systems Business communications, Business communication, Accounting, and Human resources etc.

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