Michael J. Rihtarchik

admzry@r.postjobfree.com • LinkedIn • Oxford, MI 48371 • 248-***-****

Senior Sales and Operations Executive

Growth-focused, results-driven leader with years of success maximizing new business revenue, operational efficiency, partner acquisition, and profitability for high-growth companies. Expert communicator, able to optimize the productivity of sizeable, cross-functional teams with innovative training and incentive programs, one-on-one coaching, and leadership by example. Talent for optimizing service delivery through the conceptualization and implementation of innovative process improvements. Proven ability to quickly master new concepts and technologies with minimal training.

•Budgeting and Forecasting

•Cost Reduction / Avoidance

•Recruiting and Staffing Initiatives

•P&L Management

•Category Management

•Contract Negotiations

•Revenue and Profit Growth

•Continuous Process Improvements

•Employee Training / Development

Career Experience

Vice President of Merchandising Services, Apollo Retail Specialists, Tampa, FL 09/2018 to 11/2019

Recruited to preside over the expansion of merchandising services to national retail chains for full-service retail support company. Hold concurrent responsibilities for new customer acquisition to maximize market share of third-party suppliers.

●Won $4M in new business opportunities with JOANN Fabric and Craft Stores, Gordon Food Service, Michael’s and NAPA Auto Parts and increased the share of third-party suppliers by 10% (+$1M in annual revenue).

●Restructured the field team to provide key accounts with more comprehensive support while increasing expenditures by $2M.

Vice President, Retail Services Division, RGIS, LLC, Auburn Hills, MI 03/2009 to 09/2018

Directed the efforts of a 400-employee division at a leading provider of accurate and reliable inventories and quality retail merchandising services. Held full P&L accountability and responsibility for generating $4M in annual earnings before interest, taxes, depreciation, and amortization (EBITDA).

●Boosted annual revenue from $13M to $20M and EBITDA from -$1M to $4M.

Director of Sales, RGIS, LLC, Auburn Hills, MI 10/2007 to 09/2009

Oversaw a four-member sales team tasked with growing sales of the merchandising and remodel categories by 12% YoY ($6M+ in incremental revenue annually).

●Led the team to aggressively pursue its sales targets and increase annual sales by 23% (115% of goal).

●Negotiated a substantial price increase of 20% with the company’s largest customer, CVS, resulting in a 12% increase in annual profit.

●Key accounts acquired include Walgreens, Home Depot, Family Dollar, Advanced Auto Parts, Jewel-Osco, and JCPenney.

Account Executive, Handleman Company, Troy, MI 07/2005 to 03/2007

Identified and engaged with potential clients through persistent outbound prospecting across [please specify territory, if applicable] to drive new business revenue for a leading mass merchandiser of prerecorded music in the U.S., U.K., and Canada.

●Achieved 114% of the $25M revenue goal and 110% of the $8Mprofit goal in 2006.

●Managed the $25M Shopko account and grew its value to $31M through the design of new product mixes and launching print marketing campaigns.

Director of Customer Marketing, Handleman Company, Troy, MI 03/2000 to 07/2005

Designed and executed multichannel marketing strategies for the $500M music category with significant focus on launching traditional and digital media advertising campaigns to elevate brand awareness. Managed and continually improved the performance of a five-member marketing team.

●Designed and executed an annual category plan for Kmart, exceeding the 5% revenue increase and 2% market share growth targets.

Division Director of Sales, Coca-Cola Enterprises, Akron, OH & Pittsburgh, PA 09/1998 to 03/2000

Managed $150MM in sales and marketing for all Coca-Cola brands at all major retailers in Northern Ohio and Western Pennsylvania markets. Performed P & L analysis/forecast for Division Review.

●Management team that acquired Cameron Bottling Company in Pittsburgh and formed Division of CCE

●Directed a sales force of 8 key account managers.

●Developed and implemented volume, pricing and promotional strategies that increased profits by over 60%.

Market Development Manager/Sales Development Manager, Coca Cola Company 08/1996 to 09/1998

Developed and executed all of the brand marketing programs of all Coca-Cola brands in Ohio, increasing market share by over 2 points

Corporate Planner, Finance & Strategic Analysis, Coca Cola Company, Atlanta GA 11/1994 to 08/1996

Performed EVA analysis of all investments and annual contracts of national accounts and alignment of company’s strategic direction

Education

Masters of Business Administration, Finance and Marketing, University of Pittsburgh

Bachelor of Arts, Economics and Marketing, University of Pittsburgh

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