Michael Peden
IT Support
Acton, Ca 93510
admzrp@r.postjobfree.com
www.linkedin.com/in/michael-ped
en-it
SKILLS
● Leadership 10+ years
● Customer Service 10+
years
● Management 10+ years
● Sales 5+ years
● Mechanical Knowlege
5+ years
EXPERIENCE
CompTIA A+ Certification
Jan 1st, 2021 - PRESENT
● Currently studying and enrolled at
Calbright College.
● Expected certification date June
30th
Infinity Star Management,
Concord CA - Account
Manager/ Sales Representative
March 2019 - August 2019
● Sales representative that
was quickly promoted to
Account Manager for high
sales.
● As an account manager, I
was responsible for
personal sales as well as
training new
representatives.
“Change The Way You Look At
Things And The Things You Look At
Change.” Wayne Dyer
● CompTIA A+
● Active Directory
● Problem-Solving
● IT Support
● Fast-Pace Environment
● Quick Learning
Grocery Outlet, Concord CA -
Manager
September 2019 - August 2020
● I managed employees, clock
in and clock out detail,
managing the main floor,
managing money, count down
teller drawers, safe deposits.
● I managed cashiers, stockers,
produce, aisles, breaks,
markups, and markdowns,
throw always, stock shelves,
cross-merchandising.
● I trained, enforced safety rules
and standards for employees
and customers, as well as
customer service and support.
I arranged, stock, quality
control all products that came
into the store as well as
cleanliness.
UFC GYM, Concord, CA -
Janitorial
Manager/Maintenance
October 2018 - March 2019
● Stayed connected with gym
members to ensure
satisfaction.
● Led a janitorial team to
keep a clean and safe gym
environment following all
OSHA, state, and county
health and safety
guidelines.
● Created schedules, task
lists, interviews, and
organized team meetings.
● Assisted in maintaining
equipment and building.
EDUCATION
Lone Pine High School, Lone
Pine, Ca - Diploma
2002-2006
● Speech
● Debate
● Philanthropy Club
● Sports
● Pepperdine Leadership
● Sacramento State
Boys-State
● Emergency Medical
Technician
● 3.0 GPA
Capriotti's Sandwich Shop - Las
Vegas, NV
Manager
May 2018 to September 2018
● Assisted with all customers'
needs, and wants.
● Oversaw and hired employees
ensuring that products were
properly prepared, served with
best quality, and delivered in a
timely manner.
● I kept track of inventory and
order products, based on
sales pars which I create
based on weekly business.
● I kept track of product
freshness and ensured food
is properly rotated, dated,
and is properly disposed of if
passed fresh date.
AWARDS
● Employee of the
month-Grocery Outlet
● Top Sales Representative-
Infinity Star Management
● Employee of the month-
UFC gym
● Spirit Award-UFC gym