RENITA BROWN, MHA

Euless, TX ***** ***--***-**** admzqw@r.postjobfree.com

Professional Summary

Experienced professional with a demonstrated history in Data Management, Program Coordinating, Executive level administration support, Healthcare Database & Information, Program Management and Process Improvement, also diverse leadership and effective communication.

Work History

Release of Information Specialist 05/2020 to PRESENT Texas Health Presbyterian Flower Mound

Health Mark Group – Dallas, Texas

● Lead contact for requests in medical records for Texas Health Presbyterian Hospital according to Release of Information guidelines

● Delivered Protected Health Information for subpoenas, court orders, and patient requests within strict deadlines, maintaining expert attention to detail in an extremely fast-paced environment while responding to 90+ requests per day

●. Manage release of information requests in an accurate and timely manner established in contracted service level agreements with the customer

● Notarize legal documents and affidavits per request accurately and in a timely as required. Dietary Clerk 04/2019 to 02/2020

UT Southwestern Medical Center– Dallas, Texas

● Communicate with patients and families at Clements and Zale’s hospital placing over 100+ meal orders in HEALTH Touch/ EPIC System according to diet regime.

● Ensure that all patients are nourished properly according to physicians' requests.

● Educate patients on diets, deliver cupcakes to new mothers, retrieve tube feeding from hospital floors, replenish coffee from outpatient waiting areas, and construct birthday cards for patients.

● Representative of department assisting patients with current diet orders in a timely manner meeting all customer service needs.

Administrative Associate 07/2018 to 03/2019

Contract

Delta Dallas Staffing Dallas, Texas

● Serve in administrative support roles for corporate clients in diverse industries, including IT, education, business, real estate and healthcare.

● Managed front-desk reception, database administration, spreadsheet creation, coordination of meetings and expense/PO Management.

Administrative Assistant III

Contract 01/2018 to 05/2018

Arkansas Department of Human Services – Little Rock, Arkansas

● Maintain and compile training record entry over 1000 program compliance and programmatic for Division or Childcare and Early Childhood (DCCECE)

● Set appointments, arranging meetings, maintain department calendar system to streamline requests

● Led training for professional staff by understanding USDA Regulations; state and federal regulations presenting latest research on training subjects; introducing new training programs and services.

● Handled logistics for training activities including venues and equipment.

● Point of contact for distributing documents and providing services to sponsors from the all over Arkansas. Youth Manager 10/2016 to 12/2017

ResCare Services Arkansas Workforce Services – Little Rock, Arkansas

● Overseen 75 or more at risk youth program activities which best fit individualized appropriate methods.

● Mentored participants to identify barriers to employment and develop strategies to manage these issues.

● Approved Individual Person-Centered Service Plans and confirms the processes are delivered decides on the appropriate course of action.

● Responsible for directing, documenting, changing and monitoring active service and training.

● Organize budget to control costs and to allocate funds in accordance with provisions and agency fiscal year. Program Coordinator 08/2013 to 09/2016

University of Arkansas Medical Sciences – Little Rock, Arkansas

● Monitor program spending budget, place SAP purchase/ travel requests and work with 30+ vendors and stakeholders.

● Coordinates research training; makes travel arrangements; plans meeting itineraries for office personnel.

● Supervised and responsible for administrative leadership and oversight of Graduate Assistant.

● Coordinates scheduling and use of department/divisional facilities and assets, including making arrangements for moves and/or renovations, maintaining accurate space records, recommending and/or approving purchase of equipment and furniture, and maintaining inventory files.

● Presented executive data and program information develops or oversees improvement of budget for program.

● Data Management, entry, and set up templates to scan data using Remark Office OMR 8, prepared data for analysis in SPSS.

Administrative Assistant II 08/2011 to 07/2013

Baptist Medical Center – Little Rock, Arkansas

● Calculated, gathered, entered, and processed weekly payroll through KRONOS payroll database.

● Mentored over 300+ employees with hiring, and probationary reviews for direct care staff.

● Assist HR manager with I9 paperwork, background checks, front lead for new employee orientation and hospital tour.

● Lead communication with new patients, interdepartmental staff, and new vendors internal and external.

● Ensure that hire paperwork meets compliance and confidentiality regulations. Education

Master Health Administration November 2017

University of Phoenix – Little Rock, Arkansas

Bachelors of Sciences, Dean's List & Honors December 2011 University of Little Rock in Arkansas- Little Rock, Arkansas Associate of General Studies Degree May 2009

Pulaski Technical College- Little Rock, Arkansas

Certifications

● UT Academy for Career Enrichment: Certified Introduction to Quality Improvement Yellow Belt

● University of Medical Science Leadership Boot Camp

● Arkansas Workforce Services: Career Readiness Certification Affiliations

Member, African American Employee Business Resource Group Member, Support Services Engagement Committee

Member, Arkansas Association of Infant mental Health Member, UALR Alumni Association

Member, Cancer Coalition

Member, Toast Masters

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