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VICKIE DOWNEY
OBJECTIVE
Seeking to secure a position in a reputable establishment where I can fulfill my dream of developing and enhancing my skills and knowledge in the Medical Professionals field. I take sincere pride in my work I’m very committed to advancing myself into a career. I can call home. I am an individual that is incredibly driven to succeed and climb the ladder of success. Motivated to always remain a student and further my education and skills while bringing success to myself and the entity in which I represent. I possess sincere dependability that is incomparable and a true desire to be the best team member and employee possible. WORK OF EXPERIENCE
Advantage Behavioral Health Systems, Athens Ga 1/2018-6/2018
Praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, processing patients, billing and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients
Demonstrated proficiency in taking patient medical histories and vital signs
Ensure the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.
Wal-Mart Pharmaceutical Division, Commerce Ga 6/2016-1/2018
Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.
Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.
Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty. Acosta Sales and Marketing Corporation 1/2014-6/2016
Recommended, selected and helped locate merchandise based on customer needs and desires.
Accurately logged all daily shipping and receiving orders.
Recognized for resetting shelf integrity, increasing volume and space per shelf at each customer account
Developed and maintained extensive and positive working relations with all clients and corporations Unity Health Hospital & Hilton Healthcare Family Practice, Rochester NY 1/2006-5/2012
Ability to proficiently manage front office responsibilities, including appointment setting, medical insurance and billing and medical records.
Rooming patients, collecting vital signs and health histories. Performing preoperative health histories
possesses exceptional patient-care skills
QUALIFICATIONS
Medical Office Assistant yearning to enhance my skill set and in the process of obtaining official MA certifications. Broad experience in several multi-physician family medical practices and additional healthcare experience. Known for dedication to providing premium patient care. Skills include:
Medical Office Management
Medical Billing & Coding
ICD9
Medical Records
Management
Bookkeeping & Filing
Accurate Vital Signs
Microsoft Office
Patient Scheduling
Ancillary Testing
Patient Education
HIPAA & JCAHO
Knowledge
EDUCATION
Medical Office Assistant Certificate –BOCES2 Center for Workforce Development
Internship Experience: Robert C. Boon, MD, OB/GYN
Microsoft Word and Powerpoint Expertise and course certificate
Medical Assistant Certification @ UNG