Receptionist
Resume:
Adiel Sverdlic *************@*****.***
Boca Raton, FL, 33433
Summary Hardworking and reliable receptionist/cashier/assistant with background in customer service. Highly organized, proactive and punctual. Works well with customers, clients, and in team settings.
Skills ●Telephone system operation ●Cash Management
●File Management ●Payment Processing
●Scanner Operations ●Customer Assistance
●Product Recommendations ●Employee Communication
●Credit and Cash Transactions ●Cash Register Operation Experience Manager’s Assistant, Cashier; 03/2020 to Current Bagel Shop- Boca Raton, FL
●Helped customers find specific products, answered questions and offered product advice.
●Operated cash register, collected payments and provided accurate change.
●Worked closely with front-end staff to assist customers.
●Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
●Processed all transactions promptly to prevent long customer wait times.
●Wiped down counters to remove debris and maintain cleanliness.
●Maintained high productivity by efficiently processing cash, credit, and debit payments for customers.
●Wrapped items and bagged purchases properly to prevent merchandise breakage.
●Assisted customers with account updates, new service additions and promotional offers.
●Fielded high volume of daily telephone calls using telephone systems.
●Received payments for product and issued receipts.
●Resolved customer complaints and escalated worsening concerns for remediation.
●Learned roles of other departments to provide coverage and keep the store operational. Receptionist; 07/2019 to 02/2021
Hair Salon- New York, NY
●Operated cash register, collected payments and provided accurate change.
●Helped customers find specific products, answered questions and offered product advice .
●Received payments for service and issued receipts.
●Maintained high productivity by efficiently processing cash, credit, and debit payments for customers.
●Worked closely with front-end staff to assist customers.
●Assisted customers with account updates, new service additions and promotional offers.
●Resolved customer complaints and escalated worsening concerns for remediation.
●Delivered administrative support to team members, including emails and letters.
●Answered and directed incoming calls using telephone system.
●Maintained all financial records to verify timely clearance of all credit and debit activities.
●Drafted professional business communication, including emails and letters.
●Sorted incoming mail and directed to correct personnel each day.
●Scheduled and confirmed appointments.
●Checked email and letter documents for proper formatting, grammar and spelling.
●Directed and oversaw daily activities of office personnel.
●Coordinated and communicated with clients daily to gather pertinent information. Education and Training Forest Hills High School- Forest Hills, NY High School Diploma, 2021
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