Adiel Sverdlic admzq1@r.postjobfree.com

929-***-****

Boca Raton, FL, 33433

Summary Hardworking and reliable receptionist/cashier/assistant with background in customer service. Highly organized, proactive and punctual. Works well with customers, clients, and in team settings.

Skills ●Telephone system operation ●Cash Management

●File Management ●Payment Processing

●Scanner Operations ●Customer Assistance

●Product Recommendations ●Employee Communication

●Credit and Cash Transactions ●Cash Register Operation Experience Manager’s Assistant, Cashier; 03/2020 to Current Bagel Shop- Boca Raton, FL

●Helped customers find specific products, answered questions and offered product advice.

●Operated cash register, collected payments and provided accurate change.

●Worked closely with front-end staff to assist customers.

●Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

●Processed all transactions promptly to prevent long customer wait times.

●Wiped down counters to remove debris and maintain cleanliness.

●Maintained high productivity by efficiently processing cash, credit, and debit payments for customers.

●Wrapped items and bagged purchases properly to prevent merchandise breakage.

●Assisted customers with account updates, new service additions and promotional offers.

●Fielded high volume of daily telephone calls using telephone systems.

●Received payments for product and issued receipts.

●Resolved customer complaints and escalated worsening concerns for remediation.

●Learned roles of other departments to provide coverage and keep the store operational. Receptionist; 07/2019 to 02/2021

Hair Salon- New York, NY

●Operated cash register, collected payments and provided accurate change.

●Helped customers find specific products, answered questions and offered product advice .

●Received payments for service and issued receipts.

●Maintained high productivity by efficiently processing cash, credit, and debit payments for customers.

●Worked closely with front-end staff to assist customers.

●Assisted customers with account updates, new service additions and promotional offers.

●Resolved customer complaints and escalated worsening concerns for remediation.

●Delivered administrative support to team members, including emails and letters.

●Answered and directed incoming calls using telephone system.

●Maintained all financial records to verify timely clearance of all credit and debit activities.

●Drafted professional business communication, including emails and letters.

●Sorted incoming mail and directed to correct personnel each day.

●Scheduled and confirmed appointments.

●Checked email and letter documents for proper formatting, grammar and spelling.

●Directed and oversaw daily activities of office personnel.

●Coordinated and communicated with clients daily to gather pertinent information. Education and Training Forest Hills High School- Forest Hills, NY High School Diploma, 2021

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