Customer Service Springs

*** ********* ******** ***

Hebron, MD *****

(***) -239 - 0113

******.*****@*****.***

Ivette Pabon

SKILLS

● Payment processing

● Fluent in Spanish

● High energy attitude

● Conflict mediation

● Courteous demeanor

EXPERIENCE

Hebron Food Rite, 100 Main St, Hebron, MD 21830 — cashier May 2019 - may 2020

● Trained new team members in cash operations, stock procedures, and customer service.

● Properly verified customer identification for alcohol and tobacco purchases.

● Operated cash register, collected payments, and provided accurate change.

● Wrapped items and bagged purchases properly to prevent merchandise breakage.

● Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payments for customers.

● Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

● Assisted manager with completing end of day counts and secured funds to prevent loss or theft.

● Learned roles of other departments to provide coverage and keep store operational.

EDUCATION

Mardela Middle and High School, 24940 Delmar Rd, Mardela Springs, MD 21837 — high school diploma

May 2019 - May 2020

AWARDS

● Scholastics Art and Writing honorable mentions

● Lower Shore Addiction Awareness Art Competition 2019

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