DANNY CHEN
**** ****** **. *** ****, CA ***** • 408-***-****• admzos@r.postjobfree.com
PROFESSIONAL EXPERIENCE
Google LLC - via TechPro Palo Alto, CA Jan 2019 - Oct 2019 National Account Manager
● Managed a diverse portfolio of advertising agencies, varying from SMB’s to large national providers, eventually tasked with managing clients through the channel sales side handling Google’s top accounts
● Continually shaped Local services platform to assist with the overall tools being developed and used between partners/vendor teams, eventually leading to automation of previous processes
● Onboarded over 2000+ providers within the channel sales partnerships
● Achieved over 340% year over year revenue growth for partnered accounts
● Held weekly strategic calls with agencies to help troubleshoot and increase ad visibility for providers
● Led the subscriber acquisition strategy for Local Services tier 1 channel sales account
● Created onboarding and training videos to assist vendor team with client acquisitions
● Devised plan & achieved partnership goals by onboarding X amounts of accounts per week provided by management and sales team
Seagate Technology – Cupertino, CA Oct 2017 – Feb 2018 Account Manager
● Managed overall forecast for the Canadian distribution channel & part of US retail
● Prepared quarterly forecast/demand plan for promotional developments such as, Black Friday, back to school, holidays and other potential upside requests
● Assisted in multiple projects involving EOL inventory, helping offset unit & revenue goals
● Created weekly reports involving weeks on hand, run rate, index of channel inventory and other actionable analytics to provide insight to customer/sales team
● Developed weekly presentations to management/sales team outlining flow & risks for given accounts
● Handled weekly backlog for responsible accounts, worked closely with the supply team to ensure overall inventory goals were met & chargebacks were minimized
● Held weekly meetings with buyer’s to devise purchasing plans, update commits, and discuss overall account activities
Acer America – San Jose, CA June 2016 – Aug 2017
Sales Operations
● Supported accounts generating over $35m in revenue per month across US retail accounts
● Worked closely to support the sales team with sales in/out data on a quarterly basis reflecting upcoming promotions and occasional upside requests
● Held weekly meetings with customers to provide forecast analysis, sell-thru data, locking in new products, and committing to future purchase requests
● Created & updated weekly excel files with statistical modeling to understand trend and optimize future decision making based off sales data, cost analysis & historical run rates
● Assisted in launching new products & setting up deals for national retail accounts
● Achieved quarterly KPI goals associated with inventory management, forecast accuracy, and revenue
● Built forecast models through excel in order to understand trend and future purchase quantities
● Designed a SOP for newly launched intranet system for managing backlog and allocation Supermicro – San Jose, CA Jan 2015 – June 2016
Inside Sales
● Supported and help manage large enterprise accounts, generating over $15m in revenue
● Facilitated newly received OEM projects provided by sales manager by working internally with product managers, production, finance and shipping teams
● Created & updated google sheets doc involving regular status updates for; revenue of project, missing materials, expected ship date, and overall transparency for given accounts
● Maintained contact with customers on a daily basis, updated clients with operations and logistics data, noted as the main contact point for any customer inquiries
● Assisted in implementation of SAP for the procurement side of business, marked as a key legacy user for assistance if any problems occured
● Managed all order entries & procurement side of business for responsible accounts
● Assisted sales manager with projects involving the marketing and cost team, initiated MDF & CO-OP procedure for trade shows & testing samples requested by the customer
● Create quotes requested from customers by working with FAE’s and product managers CITRIX – Santa Clara, CA June 2011 – Aug 2011
Finance Intern
● Used Excel to forecast and model a schedule of our fixed assets for Capital expenditures making the data easier to understand for other employees and management
● Created a customer database that categorized each customer based on geography, industry, point of initial contact in order to gain a deeper understanding of revenue generation, which allowed for a broader view of customers from each given industry
EDUCATION
California State Polytechnic University, Pomona Sep 2011 - Dec 2013
● B.S. in Business Administration with a concentration in Finance SKILLS, LANGUAGE, & INTERESTS
● Skills: Advanced in Microsoft Suite, G Suite, Excel, SAP, data analysis, forecasting, demand planning, Salesforce, Tableau, Logility, Google Profile tool
● Language: Fluent in English, basic Cantonese and Mandarin
● Interests: Basketball, driving ranges, video games, cooking, and weight training
* Personal and professional references are available upon request