Administrative Assistant

Melissa Martin

**** ********* **. *******, ** ***28

(Home) 803-***-**** (Cell) 803-***-****

********.****@*****.***

Employment History

February 1, 2016 – January 16,2020

Administrative Assistant

• Responsible for assisting with the daily operations of the Hospitalist Department

• Answering phones, faxing, filing, copying, scanning, etc

• Obtaining, sorting, distributing and responding to department mail

• Create, edit & maintain spreadsheets for statistical data

• Assist with time-sheets, payroll, department training/education, and credentialing

• Assist with new employee on-boarding

• Schedule, plan, and organize monthly staff meetings

• Execute check requisitions, expense reports and invoices

• Assist with employees CMEs

• Order & distribute office, electronic, & furniture supplies

• Maintain Emergency contact information for department

• Obtain physician signatures for multiple things (orders from HH, Hospice, DME /death certificates/FMLA & STD forms/Expense Reports/CME requests/etc.)

• Complete FMLA and STD paperwork for patients

• Assist with registering patients and verifying their insurance as needed

• Make sure physician's work room was stocked with food from the kitchen & office supplies as well as cleaned by EVS

• Assign and notify physicians of death certificates

• Request and send medical records as needed

February 1,2015 – January 31, 2016

Patient Account Representative

• Called patients & insurance companies to followed up on accounts with outstanding balances

• Corrected errors and re-billed claims as needed

• Verified insurance

November 2007-Present

Tuomey Healthcare System

129 N. Washington St. Sumter, SC 29150

Unit Secretary

• Providing excellent customer service to our patients and their

family members while respecting high levels of confidentiality

and adhering to HIPAA laws and practices

• Answering phones, faxing, filing, copying

• Reading, interpreting and entering physician’s orders into the computer

• Paging physicians as needed

• Maintaining patient charts/records

• Requesting patient records from other facilities when requested by physicians

• Entering work orders

• Cleaning and organizing the Unit

• Ordering, Organizing and Stocking Supplies

• Striving to continue to keep open communication between ICU and other departments for patient transfers, lending of supplies, scheduling issues, assistance with any Information System matters or with any other issues that may arise.

November 1999-May 2005

Kershaw County Medical Center

1315 Roberts St. Camden, SC 292020

Laboratory Assistant II

• Venipunctures, Fingersticks, & Heelsticks

• Bleeding Times; Legal Blood Alcohol Tests

• Put specimens in the centrifuge

• Urinalysis, Urine Pregnancy Tests, & Urine Drug Screens

• Rapid Strep Tests; Flu Tests; Bleeding Times

• Stocked carts, phlebotomy area & out-patient area

• Rendered valuable customer service and honored Hippa laws and regulations.

• Registered outpatients

• Ordered tests in the computer for both inpatients and outpatients

• Printed, sorted, and distributed out-patient reports

• Printed, sorted and assigned morning round labels

September 1994-August 2000

DHEC

105 N. Magnolia St., Sumter, SC 29150

Laboratory Assistant II

• Worked the lab for multiple clinics during these years:

Maternity, Family Planning, WIC, STD, TB, etc.

• Venipunctures, Fingersticks, & Heelsticks; GTTs

• Obtained and Documented Vital Signs

• Urinalysis & Urine Pregnancy Tests

• Wet Preps, Gram Stains, Fernings, Stat RPRs, & Darkfields

• QA & QC

• CAP Surveys

• Ordered, Stocked, and Inventoried Supplies

• Ordered, Copied, Organized and Distributed Educational Materials

June 1991-August 1993

Tuomey Regional Medical Center

129 N. Washington St., Sumter, SC 29150

Phlebotomist

• Venipunctures, Fingersticks, & Heelsticks

• Bleeding Times

• Legal Alcohol Levels

• Assisted with Bone Marrows

• Answered phones, distributed doctors reports, etc.

EDUCATION

Completed the Professional Coding course taught by Nancy Higgins.

April 30, 2011

Central Carolina Technical College

Phlebotomy Certificate, March 1991

Sumter Christian School

High School Diploma, 1990

References provided upon request

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