Accounting Administrator Logistics Supervisor

KATRINA GUZMAN

*** ***** ****, *** ****** NM, ***01

310-***-**** ***********@*****.***

Career Objective

To obtain a project coordinator position providing opportunity to make a strong contribution by utilizing and expanding upon related education, skills, experiences, and capabilities.

Summary of Skills and Abilities

Proficient with Microsoft Word, Outlook, Excel, and Power Point

Proficient with QuickBooks, TSheets

Bilingual - Fluent in English and Spanish

Perform duties beyond the expected requirements to maintain high personal standards

Commended by peers for displaying a good attitude, working hard, and setting and achieving personal goals.

Experience

HR Generalist/Accounting Administrator

Lighthouse Windows Inc. Santa Cruz, Ca

June 2020 - March 2021

Implemented policies and procedures for human resources, insurance and safety programs to ensure compliance with local, state and federal laws

Created systems for tracking employee annual reviews

Prepare employee files for new hires

Complete new employee information in payroll system

Monitor payroll system to ensure that employee salaries and descriptions are current with any current changes

Assist department managers with hiring, terminations and reviews of current employees

Provide management team with current law information to ensure that company is in compliance

Ensure that unemployment and garnishment paperwork is completed in a timely manner

Support accounting department with processing payroll

Fill in for Administrative Assistant when needed

Project Coordinator

Walker Windows and Discount Window and Doors Anaheim Ca

April 2019 – June 2020

Field homeowner and general contractor phone calls regarding service

Verify incoming deliveries with purchase orders for accuracy and log any discrepancies

Maintain job logs by entering in discrepancies, deliveries and service needed by general contractors

Order window screens from manufacturers after windows are installed

Create customer estimates and change order requests. Obtain approvals and order material. Verify that work has been completed and notify accounting for billing approvals.

Responsible for scheduling service technicians

Maintaining a positive working relationship with field staff and project management department

Assist project managers with active projects and provide them updated information

Responsible for placing orders for windows, doors, and service-related items

Familiar with all Paradigm based ordering/quoting software as well as Milgard’s CTB Quote Plus

HR Generalist / Accounting Assistant

Walker Windows and Discount Window and Doors Anaheim Ca

August 2013 – April 2019

Implemented policies and procedures for human resources, insurance and safety programs to ensure compliance with local, state and federal laws

Created systems for tracking employee annual reviews

Prepare employee files for new hires

Complete new employee information in payroll system

Monitor payroll system to ensure that employee salaries and descriptions are current with any current changes

Complete background checks and E-Verifications for all new hires

Assist department managers with hiring, terminations and reviews of current employees

Provide management team with current law information to ensure that company is in compliance

Ensure that unemployment and garnishment paperwork is completed in a timely manner and attend hearings when needed.

Attend and departmental meetings and safety committee meetings and provide feedback.

Support accounting department to meet deadlines

Fill in for Administrative Assistant when needed

Customer Service/Outbound Logistics Supervisor

Vybe/Vex Inc. Groove Footwear Huntington Beach, CA

2008 - 2013

Provided excellent customer service while handling customer transactions

Implemented tracking system to ensure that customer comments and complaints were followed handled within 48 hours

Maintained customer database

Keep records of customer interactions and transactions, process orders, forms, applications and requests Supervised the procedures for all incoming, outgoing shipments and preparation items for shipment

Comprehensive knowledge of parcel carrier software, UPS and Federal Express

Ensure customer service standards are met by providing efficiency of shipped and received merchandise

Customer Service / Warehouse Manager / International Sales

Gotta Flurt Footwear Ontario, CA

2006 - 2008

Provided excellent customer service while handling customer transactions

Directed requests and unresolved issues to the appropriate department

Maintained customer database

Keep records of customer interactions and transactions, process orders, forms, applications and requests Supervised the procedures for all incoming, outgoing shipments and preparation items for shipment

Comprehensive knowledge of parcel carrier software, UPS and Federal Express

Ensure customer service standards are met by providing efficiency of shipped and received merchandise

EDUCATION AND CERTIFICATIONS

Rio Hondo Community College, General Education

2000 -2002

360training.com

OSHA 30 Certified

CPR, First Aid, AED Certified

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