Junaid Bakhtiar (BCIT, MPM)

Mobile #: +1-312-***-**** Email: admz5r@r.postjobfree.com

Address: Chicago, IL 60645 Linkedin: linkedin.com/in/junaidbakhtiar SUMMARY:

An information technology professional with proven track record and hands-on experience of more than 13 years. I have worked in variety of roles such as Software Engineer, Network Engineer, Lead SQA, SQA Manager, Sr. SQA Specialist and SQA Analyst. The experience spans over multiple domains with major dominance of financial industry having concentration in quality assurance, business analytics, project management, software testing and business process improvement. I also possess strong knowledge of all phases of traditional and modern Software Development Life Cycles (SDLC) and agile life cycle. I retain skills such as analytical problem solving, which makes an impact, in gathering, analyzing, documenting, and developing business & functional requirement specifications. I have In-depth knowledge of the project management methodologies with strategies of business alignment. Along with hands on experience in project management, I have gained a strong theoretical understanding through my master’s degree in project management. Excellent knowledge and understanding of banking domain and payment schemes settlements such as VISA, MasterCard, Discover, Amex and Diners and Payment Switch.

TOOLS:

Jenkins pipeline, API Testing using POSTMAN, Testing Tools (Selenium IDE, Coded UI, Jmeter & Win Runner) Defect Tracking Tools (Jira, Test Manager, Quality Center, Bugzilla, TFS & MANTIS), fiddler, VTS for Visa, MasterCard Credit Authorization Simulator, HSM Thalse, ATM with its deposit Modules, ISO-8583 and its variant, Microsoft Project, Primavera, Oracle & MS SQL Server

EXPERIENCES:

RS2 Software P.L.C Malta – Software Quality Assurance Analyst July 2018 – Present

Actively involved in AGILE/SCRUM Methodologies while executing the project.

Reviews requirements, Design, plan and execute test cases for BANKWORKS back office acquiring transaction processing:

Clearing, settlement, GL Reconciliation and reporting.

Assessments for test cases and testing of Payment Cards Systems products, services and transaction types.

Testing of Interchange fees that are set/updated by the payment networks such as Visa and MasterCard for different regions, card types, size of the accepting merchant and the type of transactions.

Regression testing from Jenkins Tools.

Configure, implement, and automate Continuous Integration and Deployment pipelines for software delivery teams utilizing Jenkins

Preparation of detailed testing document.

Using Confluence for Requirement Documents.

Using Jira for Projects and bugs tracking.

VeriPark Pakistan – Sr. Software Quality Assurance Specialist Sept. 2016 – Jun 2018

Supervise testing activities as a team lead.

Streamlining, integrating and improving the QA Life cycle Gap Analysis & Product Analysis as per Requirement

Serves as key participant in team and client meetings. Identifying, investigating, and analysing business processes, procedures and work practices

Functional lead, design functional document lead across multiple concurrent projects/initiatives.

Collaborated with various departments (Technical Team, Quality Assurance, Project Management etc.) to ensure all projects adhered to the original statement of work, budget and timelines.

Integration testing of Microsoft dynamics CRM with core banking system. Detailed defect reporting and tracking using Team

Foundation Server (TFS). Creating test evidence reports and training manuals.

Training new testing resources.

NADCOMS Pakistan – Software QA Consultant Jul 2016 – Aug 2016

Develop and implement software project quality plans that support the SDLC Approve all SDLC deliverables based on QC reviews

Develop written reports on activities, observations, recommendations, and actions taken for each release Participate in all phases of the SDLC to ensure plans and processes are followed

Track and develop trend analysis of documented software issues

Develop metrics to measure performance and analyse for areas of improvement Identify common gaps and suggest improvements

VeriPark UAE – Software Quality Assurance Specialist Jun 2015 – June 2016

Serves as key participant in team and client meetings. Identifying, investigating, and analysing business processes, procedures and work practices

Functional lead, design functional document lead across multiple concurrent projects/initiatives.

Collaborated with various departments (Technical Team, Quality Assurance, and Project Management) to ensure all projects adhered to the original statement of work, budget and timelines.

Identifying, investigating, and analysing business processes, procedures and work practices

Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionalities and behaviour using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects

Using Microsoft Test Manager for Requirement Management, Test Cases Management, Reporting and Project Management.

Integration testing of Microsoft dynamics CRM with core banking system.

Maintain effective communication with the project Software Engineers, Project Managers, QA Team Lead. Avanza Solutions (Pvt) Ltd Pakistan – Software Quality Assurance Manager Jan 2015 – Jun 2015

Supervise testing activities.

Managed a team of up to 6 test analysts in the daily operations of software quality assurance

Effectively manages resources, schedules, planning & estimations; consistently delivers on time and within budget. Training new testing resources.

Setup MANTIS as new bug reporting system.

Plan & monitor QA activities of assigned project Creating test plans and document reviews

Gathering and managing requirements

Performing functional, regression, and UI tests Release management and versioning

Research & suggest & implement tools, techniques & best practices of QA & testing Avanza Solutions (Pvt) Ltd Pakistan – Sr. Software Quality Assurance Engineer Feb 2010 – Dec 2014

Supervise testing activities as a team lead.

Reviews requirements and design of the system to be implemented. Estimation of the testing efforts.

Responsible for reviewing product requirements, engineering designs and user documentation.

Responsible for planning, creating and developing test plan, test cases and test scripts for CRM, e-Banking application and finical middleware software products.

Coordinate with product managers, developer teams, and customer support department to deliver high-quality and enterprise-class releases on a timely basis.

Tested financial middleware (Rendezvous) on cluster base environment. PCI DSS and PA DSS compliance testing of banking systems

Handle the tasks of executing tests manually and developing test automation.

Perform designing, configuration, and building test environments that emulate customer environments

Communicate product quality assessment, status and metrics across all levels of the organization Research & suggest testing tools, techniques & best practices. Media Info System /Media Monitors (Pvt. Ltd) – Test & Network Engineer Jan 2009 – Feb 2010

Implementation FreeNAS server on 24 TB Hard Disk.

Monitored the NAS and Unix server log for its availability. Brought sever up and clean up the logs.

Implementation network infrastructure.

Monitoring and mange local area network. Documentation software tools.

Linux Ubuntu OS installation and troubleshooting hardware, internet solutions and data backup etc Created My SQL database for reports, form and clients data.

Performed different type of testing (performance testing, stress testing, system testing and integration testing) on application to ensure that application is error free. VoiZar MFZ LLC – Network Engineer May 2008 – Dec 2008

Create accounts, pull different types of reports, generate invoices, and view active and failed calls.

Took part in development team to develop certain modules of application on Asp.Net 2.0.

Remotely monitoring Canada router.

CDRs (call detail record), rate and route management and interact with the switch. Customer support both online and face to face.

Monitoring, troubleshooting and mange Local area network. Media Bank Pakistan – Software Engineer Dec 2007 – Jun 2008

Developed graph tool for media bank customer on ASP.Net(Like alexa.com)

Documentation of digital TV log and digital Radio log.

Network management windows Server 2003.

Daily upload data for Lahore office and customers

System development for effective operations

PROFESSIONAL PROJECTS:

Successfully delivered huge sized projects of card production, card/data migration, financial transactions, country switch transactions, involving e-banking products of Avanza Nimbus (ATM controller), Rendezvous (Financial Middleware), Vision (Card production & Centralize monitoring) to various clients like SAIB, HBL, Meezan Bank, Bank Islami, KASB Bank, NIB Bank, Emirates Global Islamic Bank, Al-Baraka Bank, JS Bank, Central Depository Company, Abu Dhabi Commercial Bank, Sindhi Bank, Summit Bank, TAB, UBL, Kabul Bank, Dubai Islamic Bank PAK, Samaba Bank etc.

EDUCATION & CERTIFICATION:

Masters in Project Management, Project Management Dec-2014 Szabist Karachi Pakistan

Bachelor of Computer Science & Information Technology (BCIT) Dec-2007 NED University of Engineering & Technology, Karachi Pakistan Six Sigma Yellow Belt (Credential ID: 711988) Mar-2020 6SIGMAstudy - The global certification body for six sigma certifications Scrum Foundation Professional Certificate (SFPC) (Credential ID: CLVPYBPVSN-SSSTJTGH-XHRTWTTPMH) Jun-2020 CertiProf

Scrum Fundamentals Certified (SFC) (Credential ID: 769784) Apr-2019 SCRUMstudy

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