Over all * years of experience in * star hotels as a Housekeeping supervisor

Over all 12 years’ experience in housekeeping department in 5 star hotels

Performance management and Guest activities, general office management in coordination with front office

Implementing quality control programs and Maintaining the Standard of the organization

Skills

Staff Training, Opera Program, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Bookkeeping, Inventory Management, Customer Service

Achievements

LIFE card winner in khalidiya palace Rayhaan by Rotana the month of September 2014

White glove winner in The cove Rotana the month of September 2012

Best room award in The cove Rotana the month of November 2012

Successfully completed the ON-JOB TRAINING (DEPARTMENT TRAINER)

PROFESSIONAL TRAINING ATTENDED

Completed cross training as supervisor

Opera

Managing Crisis and Hotel Safety

Telephone etiquettes and complaints handling

First Aid and Fire Fighting

Essential Supervisory skill

Personality Development

Passport details

Passport Number : G 6230831

Place of Issue : Trivandrum

Date of Issue : 12/12/2008

DATE of Expiry : 11/02/2018

REFERENCE

DECLARATION

I hereby declare that the above furnished details are true and correct to the best of

My knowledge.

Place: Abu Dhabi SHIJUKUMAR

Date:

SHIJUKUMAR.S

Personal Data

Name : Shijukumar

Mobile : +971-*********

Email : admyia@r.postjobfree.com

Date of Birth : 20/05/1988

Marital Status : Married

Mother tongue : Malayalam

SUMMARY:

A seasoned Supervisor Housekeeper with more than 12 years of experience in housekeeping operation. Hardworking, energetic and multitasking with outstanding technical knowledge in all aspects of housekeeping operation. Passionate, dynamic and guest focused Housekeeping professional who pride in the self-ability to deliver the level of customer service and provide creative solutions and memorable experiences to the guests. Summary of Skills and Knowledge, Effective Decision Making Skills.

FUNCTIONAL COMPETENCIES

Possess well-developed conceptual, communication, creative skills and a possibility thinker.

Maintain good guest relationships

Skill in exercising initiative, judgment, and decision making in solving problems and meeting organizational objectives

Communicate openly with management and staff.

Languages: Fluent in English, Hindi, Tamil and Malayalam.

Professional Experience

Another work experience

working In The Cove Rotana Resort Ras Al Khaimah U.A.E as a House keeping supervisor from 11/4/2012 to 14/05/2013

Working in The Cove Rotana Resort Ras Al Khaimah U.A.E as a House keeping Room attendant from 1/12/2009 to 10/04/2012

Worked in The muthoot plaza a Five Star Property in Trivandrum (Manag:by Sarovar Group ), Kerala, India, as a Room attendant in Housekeeping Department from 20-05-2007 to 25-11-2009

Worked in The muthoot plaza (Manag:by Sarovar Group ) Trivandrum, Kerala, India, as Industrial Trainee in House Keeping Department from 18-11-2006 to 19-05-2007

Responsibilities

Reporting to ass. director of housekeeping

Making the work sheet for the room attendant

Taking morning briefing

Checking the key register and attendance

Checking the corridor and the housekeeping pantry

Taking training for the new colleagues

Inspecting occupied and departure rooms

Maintaining the guest room cleaning

Following the maintains job to the engineering department

Attending guest complains

Education

diploma in hotel management = ACADEMY FOR MANAGEMENT STUDIES

PLUS TWO = KERALA BOARD

S.S.L.C = KERALA BOARD

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