House Manager Hotel Operations

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DANIEL R. SULLIVAN

Eagan, MN 55122 ̚ 952-***-**** ̚ *************@*****.*** Organized and detail-oriented Vice President with 6 years of experience in Operational Excellence in the Hospitality Industry. Skilled defining financial capabilities through effective forecasting, projections, volume, operational functions and RFP processes. Proven success in designing and implementing optimized practices for increasing productivity and profitability. Distinguished leadership skills with commitment to increasing customer satisfaction.

Strategic planning and execution

Profitability and revenue generation

Capital spending

Purchasing and planning

Process improvements

Cost analysis and savings

Policy and procedure development

Relationship building and retention

Business Development

Company guidelines

Recruiting and Hiring

Budget development

Effective leader

Inventory management

Staff training/development

Recruitment

Vice President of Hotel Operations, 01/2014 to Current THG Properties – Eden Prairie, MN

Increased company profits through performance optimization strategies and efficiency improvements. Managed cross-functional collaboration to drive team engagement and keep members on course to achieve demanding company targets.

Established clear management goals and devised systems to track results for effective decision making. Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.

Established and administered annual budget with effective controls to prevent overages, optimize profitability, and support sustainability objectives. Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands

Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Identified opportunities to improve business process flows and overall portfolio productivity. Mitigated financial discrepancies by efficiently managing budget and payroll operations. Increased company growth through effective collaboration with sales and marketing departments. Supervised daily operation of entire portfolio of hotels. Multi-Property General Manager, 06/2012 to 01/2014 THG Properties – Eden Prairie, Minnesota

General Manager - Comfort Inn, 04/2011 to 12/2012

THG Properties – Eden Prairie, MN

Assistant General Manager, Director of Food and Beverage, 07/2006 to 04/2011 Courtyard by Marriott – Eden Prairie, Minnesota

Restaurant Front of House Manager, 04/2004 to 04/2006 California Pizza Kitchen – Maple Grove And Edina, MN PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

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