LINDA MARGARET GUNGU

CONTACT

Mamelodi EXT **

(Willing to relocate)

072-***-****/ 076-*******

admyby@r.postjobfree.com

PERSONAL INFORMATION

Date of Birth: 09 June 1991

Nationality: South Africa

Marital Status: Single

Own Transport : Yes

Languages: English, IsiZulu, Siswati

Notice period: Immediately

Health: Good

Gender: Female

Drivers License: None

SKILLS

Computer Skills:

Microsoft office Word

Microsoft Excel

Microsoft PowerPoint

Internet and Emails.

Professional Skills:

Well organised, and be able to prioritise work in an efficient manner.

Providing high quality Customer Service.

Good level of numeracy.

Good at juggling tasks and prioritising.

Impeccable telephone manners.

Resolving and managing queries to closure.

Calm and composed under pressure and able to work to tight deadlines.

Ability to work within a busy and demanding team environment.

Able to work with minimum amount of supervision and on own initiative.

Ability to communicate effectively with a wide range of customers.

Proven aptitude for dealing with customer complaints.

Dealing with customers Face to Face.

Fully aware of the importance of data security and relevant legislation.

Prospecting for sales leads.

Able to identify and act upon potential sales opportunities.

Treating each employee as an individual and showing concern for their welfare, aims and career development.

Always discreet in the handling of sensitive and confidential customer, staff or business data and information.

Open to constructive feedback & always listening carefully to what employees have to say about the company.

REFERENCES

Sr Salome Tekele

Infection Control Manager at Mamelodi Regional Hospital

Tel: 012-***-****

Cell: 082-***-****

MS Tompane ML

Academic Affairs Deputy Principal`s PA at Tshwane North TVET College (Central Office)

Tel: 012-***-****

Cell: 072-***-****

Mrs Masemola ME

Acting Deputy Principal Academic Affairs at Tshwane North TVET College (Central Office)

Tel: 012-***-****

Cell: 082-***-****

PROFILE

A pleasant, professional and proficient Administrative Clerk, Receptionist and a Customer Service provider who has a long track record of ensuring things run smoothly behind the scenes of a busy office. I am an effective team member who has the ability to meet deadlines and ensure that the highest standards of Office organisation are maintained at all times. I have a methodical and thorough approach to work, and I will go out of my way to maintain an enjoyable and clean working environment. I have experience of working with the general public, both face-to-face and over the telephone and I am someone who will always go that extra mile to get things done. I am a young vibrant, energetic, enthusiastically, mind open, innovative with high impact communication person who is having lot of dreams ahead and build a name for myself, being an example to people around me is what I desire and wake up for. I-am a people’s person who strives for the best. Right now I am looking to work for a company that offers excellent opportunities for personal and professional development and that company is yours.

WORK EXPERIENCE

MAMELODI REGIONAL HOSPITAL

ADMINISTRATOR

Duration:13 Months

Answering telephone calls.

Receive enquiries and requests, and handle them when appropriate.

Filing and general office admin.

Managing other office responsibilities in the absence of colleagues.

Infection Control Duties

Walkabout around the hospital

Handling Hand hygiene & Cleanliness

Organize and schedule appointments

Plan meetings and take detailed minutes

Write and distribute email, correspondence memos, letters, faxes and forms

Assist in the preparation of regularly scheduled reports

Develop and maintain a filing system

Update and maintain office policies and procedures

Order office supplies and research new deals and suppliers

Maintain contact lists

Book travel arrangements

Submit and reconcile expense reports

Provide general support to visitors

Act as the point of contact for internal and external clients

Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

TSHWANE NORTH TVET COLLEGE (Central Office)

ADMINISTRATOR

Duration:18 Months

Make follow-ups on all documents submitted to HR and Finance for Feedback

Typing correspondence; memorandums, reports, letters, agendas and minutes.

Dealing with office enquiries (students and supervisors) via telephone and email

Assisting administrative officers with their daily duties.

Responsible for the invoicing and capturing of received travel claims.

Verification of trip sheets against driver’s logbook.

Answering telephone calls.

Receive enquiries and requests, and handle them when appropriate.

Filing and general office admin.

Managing other office responsibilities in the absence of colleagues

KGABO CHC CLINIC

ADMINISTRATOR

Duration:6 Months

Receive enquiries and requests, and handle them when appropriate.

Filing and general office admin.

Managing other office responsibilities in the absence of colleagues.

Walkabout around the hospital

Organize and schedule meetings and appointments

Maintain contact lists

Produce and distribute correspondence memos, letters, faxes and forms

Assist in the preparation of regularly scheduled reports

Develop and maintain a filing system

Order office supplies

Submit and reconcile expense reports

Provide general support to visitors

Provide information by answering questions and requests

Take dictation

Research and creates presentations

Generate reports

Handle multiple projects

Prepare and monitor invoices

Develop administrative staff by providing information, educational opportunities and experiential growth opportunities

Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques

Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Contribute to team effort by accomplishing related results as needed

Carry out administrative duties such as filing, typing, copying, binding, scanning etc.

Organize travel arrangements for senior managers

Write letters and emails on behalf of other office staff

Cover the reception desk when required

Maintain computer and manual filing systems

Handle sensitive information in a confidential manner

Take accurate minutes of meetings

Coordinate office procedures

Reply to email, telephone or face to face enquiries

Develop and update administrative systems to make them more efficient

Resolve administrative problems

Receive, sort and distribute the mail

Answer telephone calls and pass them on

Manage staff appointments

Oversee and supervise the work of junior staff

Maintain up-to-date employee holiday records

EDUCATIONAL BACKGROUND

MAGUDU COMBINED SCHOOL

MATRICULATED GRADE 12

Subjects:

English

Siswati

Mathematics

Life Science

Physical Science

Geography

Year Obtained: 2009

TERTIARY INSTITUTIONS

TSHWANE NORTH TVET COLLEGE

Course: Office Administration

Qualification: L2; L3 and L4 in Office Administration

Contact this candidate