Medical Screener Assistant

DM

DAWN MASON

admyb0@r.postjobfree.com 479-***-**** Bentonville, AR 72713

Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 4+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity. Dedicated medical assistant commiĴed to providing optimal patient care and support while assisting medical staff with meeting critical needs. Skilled in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable, forward-thinking

hard working and reliable, organized, proactive with a team oriented nentality Infection control procedures Medical terminology knowledge ranstad staffing agency Gentry, AR

Medical Screener

04/2020 - Current

Engage with patient family and friends to provide courteous, efficient visit experience.

Take temperatures of all people entering facility to ensure safety of everyone and report anything over 100.4 degrees and ask them politely, not to enter the facility but rather go to their car and call the nurse hotline given to them by us on a card.

We use all sanitization methods to keep the area and instruments used, sterile and check to make sure everything is in proper working order We keep all necessary PPE out and stocked for everyone entering the facility eg: masks, hand sanitizer, gloves if needed, hair nets/beard nets Kohls Corp. Rogers, AR

Customer Service Associate

10/2015 - 07/2020

Met and exceeded productivity targets by handling every interaction with top-notch customer service.

Handled customer complaints promptly and effectively. Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication. Educated customers on special pricing opportunities and company offerings.

Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.

Expressed appreciation for patronage, inviting and encouraging customer return visits.

Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Recommended, selected and helped locate merchandise based on customer needs and desires.

Trained new employees each in procedures and policies in order to maximize team performance.

Excelled in exceeding daily credit card application goals. Summary

Skills

Experience

Answered inbound calls daily and directed to designated individuals or departments.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer

Performed opening and closing duties as needed which included counting down all registers in that general area as needed

Highlands Oncology Group Rogers, AR

Medical Assistant

03/2015 - 08/2017

Communicated with patients by phone and via wriĴen correspondence. Monitored patient stability by checking vital signs and weight. Completed and submiĴed clinical documentation in accordance with agency guidelines.

Recorded vital signs and medical history for patients. Verified appointment times with patients, preparing charts, pre-admission and consent forms.

Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment. Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.

Scheduled appointments for patients via phone and in person. Sterilized medical instruments to streamline procedural use. Performed front desk duties, including answering phones, scheduling appointments, greeting patients

Always learning new medical procedures from the doctors by being able to assist such as in para or thora sentesis

Being able to continue education by going to classes for ex: learning Myeloma and what it is

Petra Allied Health Springdale, AR

Medical Assistant in Medical Assisting

07/2019

Lowell Career Training Center Lowell Arkansas

Limited Rad Tech in Limited Rad Tech

12/2015

Harber School of Nursing Springdale, AR

Some College (No Degree) in Nursing

vaccination clinic performed and passed with certification in 2019 employee of the month for kohls

Education and Training

Certifications

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