Moiz Bin Nazeer

Address:R***/* Sector * Disco more, Karachi

Phone:+92-340-*******, +92-316-*******

Email:admy9f@r.postjobfree.com

Enthusiastic sales & customer service professional with expertise in communication and negotiation. Innovative in leveraging extensive knowledge procyclicality, retention and revenue.

Experience:

E-Commerce Marketplace Specialist

Omfort Pvt. Ltd – 2019-2021

• E-Commerce sales order fulfillment from different platform like Amazon, Wal-Mart, eBay etc.

• Shipping label creations through USPS, UPS, FedEx and DHL etc.

• Packaging and Handling Courier Portal Management

• Website Orders Management

• Manage Amazon listing with variation, Pricing etc.

• Manage FBA&FBM Shipments.

• Manage Amazon PPC Advertising FBA.

• Inventory sheet management

• Generate PO ‘S, Product listing of all platforms, manage whole sale customer records, daily inventory check and balance.

• Daraz, Leopard & DHL Portal Management

• Consulting clients to increase their E-Commerce business via email.

• Manage Customer Order Processing and Fulfillment.

• Manage Return/Replacement process of orders.

• Customer Support Service Calls, Email, WhatsApp, Live Chat (Zendesk)

• Supplier Management like Alibaba, Amazon etc.

• Manage Account by Zoho Books.

E-Commerce Marketplace Executive

IT Verticals Pvt Ltd – 2017-2019

• Managed account by Asana Books.

• Manage Customer Order Processing and Fulfillment.

• Manage Return/Replacement process of orders.

• Manage and process international orders.

• Make sure that Shipment tracking are properly updated and no order is pending without a justification.

• Work with suppliers to process and shipment of orders most cost-effective method and efficiently.

• Works with the suppliers and other venders to assess supply time lines based on workloads and inventory levels.

• Responsible for Purchase price analysis and perform price comparison, to communicate and get best price/minimum price match from suppliers (track credits).

• Pro-actively seeks out ways to exceed client expectations.

• Works closely with line manager to ensure that current and future suppliers are identified and customer needs are addressed.

• Performs other duties, as assigned.

Lead Generator Executive

Core Digitals– 2016-2017

• Devised and implemented product strategies for filling markets gaps and driven consistent sales.

• Increased revenue by generating sales lead in given time and achieved sales goals for the organization.

• Documented all customers interactions using (rocket reach, up lead, signal hire Apollo etc.) to capture data and in processing system.

• Managed all lead generation plan activities, including (Zendesk live chat and daily lead generate) by social media or Google searching.

• Proactively managed client’s correspondence and recorded all tracking and communications.

• Lead follow up on daily basis.

• Customer support queries through Zendesk.

Education:

Matriculation: (2014)

The Sun City Grammar School – North Karachi.

Intermediate: (2018)

Govt.Boys Degree College Bufferzone, Karachi.

Bachelor of Business Administration (In Progress)

(BBA) - Iqra University

Software:

Zendesk

up lead

Rocket reach

Zoho books

MS Office

MS Word

MS Excel

MS PowerPoint

MS Outlook

Nitro PDF

Adobe Acrobat

Private internet Access (Proxy)

Back hand panel (Admin Magento)

Certifications:

Front desk operator – 2018

The Indus hospital blood center – 2018

Youth convention (Hopes and Challenges) – 2018

I am Karachi – 2014

Peer Educator – 2014

Personal info:

CNIC: 42401-1605432-3

Religion: Islam

Marital Status: Single

Date of birth: 26th Nov 1995

Reference:

To be furnished upon request.

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