Security Project Manager

Jamie Gilbert

Engineering team and technology leader with experience in building excellent IT teams, technology implementations, IT budgeting and price negotiations, project management and systems development integrations.

EMPLOYMENT

2020 – Present PROJECT MANAGEMENT – Mosaic451 – Remote Medford Oregon

Manage security projects for global logistics company

Managed layers security products and managed security offerings

Responsible for all aspects of customers development and managed security solutions

Responsible for testing and recommending product changed with development and SOC

Responsible for implementing SDLC practices, Agile and LEAN concepts

Worked directly with company ownership and all levels of the organization on process and customers needs

2020 – 2020 IT MANAGEMENT – Contract – Southern Oregon

Interim manager of an IT support team

Managed the rollout of Meraki network equipment to over 400 locations

Ongoing management and support of Meraki network, security systems and general technical issues at over 400 locations

Changed major aspects of help desk software improving use and automation

Analyzed and make recommendations on IT expenditures

Worked directly with technicians on troubleshooting and training

Helped plan and support Covid remote working transition

2019 – 2020 PROJECT MANAGER – Lithia Auto Group – Medford Oregon

Performed upgrades on switches and firewalls for all dealerships across the United States including project planning, scheduling and roll out

Project planning and tracking of nationwide rollout of cloud-based firewall and proxy solution

Project planning for nationwide network cleanup including costing, scheduling and third-party vendor management

Conducted cost analysis of corporate and dealership telco expenditures and moving from PRI to SIP

2018 – 2019 IT MANAGEMENT AND ENGINEERING – Contract – Cheyenne Wyoming

Upgraded store server images from 2012R2 to Windows Server 2019

Test and upgrade SQL database from SQL 2012 to SQL 2016 for store production operations

Tested and deployed secure Hyper-V replication

Configured DFS replication for internal and vendor images and deployment files

Managed change process for organizational changes for store deployment team

Managed aspects of Agile process and performed Scrum Master duties

Worked with development on new environments and high-level issue escalations

Trained technical deployment staff

2010 - 2018 DIRECTOR OF SYSTEMS AND INFRASTRUCTURE – CD Baby – Portland Or.

Built all areas of IT Systems, Development and Project Management.

Responsible for CapEx and OpEx budget for IT as well as staffing and expenditure plans looking forward each year

Promoted 5 managers from within the company over the course of a year

Created a development and Systems on call rotation with excellent results and response

Worked with the team to deploy a completely new environment for production covering all components of hardware and configurations including development and testing environments

Increased project completion from several a year to several each month through team growth and focus on agile concepts and reducing scope creep and increasing business participation

Created and adhered to uptime SLA requirements with full tracking and reporting of weekly and monthly uptime, incidents, maintenance, and projects

Rebuilt all aspects of production and office infrastructure and applications with the Systems team

2003 - 2010 MANAGER OF HOSTED SYSTEMS – Unicru / Kronos – Beaverton Oregon

Lead a core team with expanded team responsibilities in other areas of the organization on special projects with senior hosting engineering focus utilizing over 400 real and virtual servers based on Windows and Linux technologies

Ensured the Hosted Systems datacenter hardware and software components ran at peak performance 24x7

Migrated the hosted infrastructure to a new secure network architecture seamlessly within SLA constraints

Deployed full database encryption to multiple terabytes of databases spanning over 20 database servers and 150 individual databases. Encryption was seamless and required no code changes.

Managed new product versions and acquisitions of technology including seamless datacenter site migrations

Managed and implemented policies for communications, operations, and optimization of staff.

Managed the hosting aspects of a multiyear security project covering all aspects of the products and technologies ending in SAS70 certification

Covered director responsibilities on several occasions for periods as long as 8 months. As a manager i worked with a team of 10 to 16 engineers

2003 - 2003 INFRASTRUCTURE PROJECT MANAGER – ProDX / Freightliner – Portland OR

Created document templates for planning, design, and deployment of applications to the new architecture

Reverse engineered proprietary applications to redeploy on new platforms

Designed and deployed data connectivity in applications using DB2, UDB, and SQL database architectures.

Worked in a team designing and troubleshooting an internet application using XML and FTP data transfers to Windows, AIX and mainframe environments using UDB, SQL, and DB2 databases with interfaces into I2 for supply chain management

Worked with a team retooling an application for internet access using FTP and SMTP mainframe transfers internally and externally using SSL VPN for secure file transfers

Worked with a small team deploying a SSL VPN solution to allow a short life application to function through retirement. Reverse engineered application functions and database connectivity

Designed a solution for a replacement of dealer applications that used SQL and DB2 database connectivity to internal data sources and proprietary connectivity to dealers on premises solutions. Designed requirements for peer to peer XML based data transfers, with interfaces for corporate data lookups and entry

2001 – 2003 CONSULTING AND MANAGEMENT – ProDx and Infogroup NW – Oregon

Created document templates and client proposals

Provided engineering and consulting services to clients for Windows NT 4.0, NetWare 3.12 through 5.0 and Exchange 5.5 and 2000

Designed Windows 2000 rollout strategies for 1000+ user migrations

Migrated Oracle database infrastructure and designed and deployed Oracle enterprise backup using Commvault as a backup solution with a NAS near line storage architecture

Managed a team of two engineers

Defined options and proposals during an in depth study for Freightliner dealer network migration

2000 – 2001 PRODUCT MANAGER – TEKSystems – Portland Oregon

Provided product analysis and recommendations for future services.

Provided the role of liaison between sales, marketing, and service delivery

Provided design and consulting experience in order to build a facility to house 12,000 square feet of data floor with 550 racks containing between 4,000 to 10,000 servers (dependent on dense pack solutions).

Provided configuration and change management procedures and documentation for operating systems and hosted applications.

Designed level 2 and Level 3 support management procedures and documentation

Consulted, and designed the storage solution with backup services as well as messaging and worked with the team on infrastructure and security running on Windows NT and Windows 2000 multi domain/forest with Exchange 5.5/2000, Checkpoint on Nokia, Microsoft ISA Server, HP OpenView, Cisco routing and switching equipment, Linux, Sun Solaris, Oracle, SQL 7/2000, IIS 5

Recommended and deployed NetApps NAS filer solution and designed a near line and offline backup solution.

Designed and Deployed multi-forest and multi-domain Windows 2000 Advanced Server configurations. Designed and deployed large scale Exchange 2000 environment for hosted clients as well as internal use. Designed and deployed MetaFrame XPE server farm for clients published applications. Designed and deployed enterprise backup solution using CommVault Galaxy and ADIC Scalar 1000 series architecture.

EDUCATION

1993 – 1997 PHILOSOPHY, POLITICAL SCIENCE – The University of Montana – Missoula MT

Member of Davidsons Honors college

Majors of Philosophy and Political Science for Pre-Law

Computer Science Minor

1992 – 1993 ASSOCIATES OF ARTS – Highland Community College – Highland KS

Member of Who’s Who of American Junior Colleges

Studied General Studies

High GPA

1983 – 1987 HIGH SCHOOL DIPLOMA – South Eugene High – Eugene OR

General Studies

SKILLS

Skilled leader in multiple technology solutions and enterprise infrastructure

Seasoned team manager, director and technology executive

Experience in large scale capitol and operational budgeting

Deep experience in Agile Scrum, Kanban, and Waterfall project management

Decades of experience in multiple levels of customer support

Passion for leading technology team on complex projects and initiatives

Expert in system engineering, DevOps, systems and development integration

Strong belief in working side by side with the team to accomplish any task

Advocate for technology to help accomplish things for people and not for technologies sake alone

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