Post Job Free

Resume

Sign in

Quality Assurance Human Resources

Location:
Shimla, Himachal Pradesh, India
Posted:
June 05, 2021

Contact this candidate

Resume:

NEHAL SHARMA

Kiran Apartment, First Floor, Vikasnagar, Shimla-171009,Himachal Pradesh

Contact: 701-***-****; Email: admxyb@r.postjobfree.com

HR & LEARNING AND DEVELOPMENT PROFESSIONAL

Aspiring to carve a niche for myself as a Human Resource Professional in an organization of repute wherein I could contribute to the organization’s progress through my professional expertise and diligence

COMPETENCY FORTE

Competent & diligent Professional, with comprehensive experience of 3 years (in Human Resources and Learning and Development)

Keen strategist, adept at formulating and executing administrative policies for accelerated growth of the organization

Motivated and goal driven with strong work ethics, continuously striving for improvement

Excellent administrative aptitude with an eye for detail and the commitment to offer quality work

A strong team leader /player, training, guiding and motivating teams of professionals towards maximum productivity

Exceptional consensus building, negotiation and interpersonal skills, analytical mind and comprehensive problem solving abilities

KEY SKILLS SET

Human Capital Management ª Business Developmentª Operations Management

ªTraining and Developmentª Employee Engagementª Experiential LearningªEmployee Relationsª Planning and Prioritizingª Auditingª Data Analysisª Recruitmentª On-BoardingªOrientation and Inductionª

Workplace Safety

ª Microsoft Office ª Corporate Liaison ª Efficient follow-ups

PROFESSIONAL EXPERIENCE

The Oberoi Hotels and Resorts

Human Resource Generalist - at The Oberoi Cecil Shimla August ’2016 till February’2019

HR and Training Supervisor-at The Oberoi Cecil, Shimla March’2019 till September’2019

Recruitment and Selections, On Boarding, Induction & Background Check Accountable for the Recruitment of the candidates as per the requirements: Committed to Employee Life Cycle-Joining formalities, Reference checks, maintaining personal file of new and existing employees and scheduling induction programs and effective orientation.

Actively involved in the Recruitment Process: Telecommunication and interviewing the screened CV’s/prospective candidates, Follow up after the interview.

Joining & Induction: Designing structured induction program for all new joinees and responsible for their induction and orientation. To foster a positive experience for new employees.

Training & Development: Responsible for translating programs from design to delivery to ensure availability of relevant training offerings for the organization.

Training Need Identification Comprehensive Training Need Identification and Analysis of Individual and Departmental challenges.

Provided support to Internal Audits and Performance Appraisal through effective training record maintenance and ensuring corrective actions are implemented.

Facilitated Cross Exposure Training within the Organization and Departmental Exposure Training to cultivate internal talent

Learning and Development: Designing and conducting Management / Developmental Skills Training Programs.

Facilitating outbound Trainings

Recommended opportunities for improving the effectiveness and efficiency of all training programs based on industry practices, organizational changes and TNA.

Assisted Vice-President (Corporate/OCLD)in implementation of Corporate initiative of Training project and also further assisted in improving the structure of training function.

Internal Quality Audits: Daily LQA (Leading Quality Assurance: Luxury Service Quality Assurance) Audits and Weekly, Monthly and Yearly Analysis to be able to assess the performance of team members on shop floor. Adherence to standards and emotional satisfaction was assessed during audits.

Regulated Training Committee: Contributed and executed idea of Training Committee involving all Managers and SPOC(Single point of contact) from each department for better facilitation of Training.

Provided governance role for Training Committee to design, recommend, monitor and report Key Performance Indicators.

Handling students enrolled under Systematic Training and Education Program( A Three year comprehensive on-the-job training along with a corresponding Degree in Tourism Studies and facilitating training of OCLD Management Programme Trainees who undergo 8 Weeks Training under Supervisor and Manager to develop them for long term career as Managers.

Liaison with Corporate Office -Oberoi Centre of Learning and Development (OCLD)

Coordinating with Corporate HR, execution of corporate initiatives and strategies and providing feedback and insight in terms of various reports and minutes followed by various meetings and communication forums.

Budget: Preparation of Training Budget and HR Budget.

Responsible for smooth and effective work environment by managing monthly/ quarterly meetings and various communication forums of team and higher authorities.

Communication Forums: Conducting various communication forums with departments and team members to have consistent feedback and suggestions, employee engagement.

Grievance Management: Handling Grievances in general and was part of Sexual Harassment Committee.

Employee Engagement and Team Functions: Organizing events and activities, lunch, birthday celebrations and various other fun activities.

Reward & Recognition programs: Have been facilitating reward and recognition program

Preparation of monthly reports like Manpower report, HRMIS, Monthly Reports to be reported to Corporate.

Performance Appraisal: Conducting Mid-term and Confirmation appraisals. Initiating performance appraisal followed by annual review.

Payroll: Assisted in Payroll process, Leave Management System, Processing of new hires, transfers, Exit and Termination paperwork

Manpower: Commencement and Retention

Ensuring that right fit for right job is always available for operations and support.

Prepared Employment and termination letter and contracts and other required documents

Medical Examination: Responsible for ensuring and scheduling medical examination for all employees as per statutory norms.

ACHIVEMENTS

Certified Departmental Trainer- for delivering quality On thr Job Training

Supervisory Development Programme

Attended Corporate Train the Trainer Gurukul Junior 2017 and 2018

Pride At The Oberoi Group in recognition of outstanding contribution to The Oberoi Dharma

Satluj Jal Vidyut Nigam Limited Jan’2016 till Feb’2016

Finance Intern-at at Corporate Office,Shimla

Leave encashment of employees

Pay Scale

House rent allowances

Reimbursement of Bills

Various advances and allowance and incentives that are given to the employees

EDUCATIONAL & PROFESSIONAL CREDENTIALS

MBA (Dual Specialization) Human Resources and Finance; 2016- Himachal Pradesh University Business School, Shimla

Bachelor of Commerce; 2014 -St. Bede’s College, Shimla

HIGHER SECONDARY CERTIFICATE- Commerce with Maths; 2011- St. Bede’s College, Shimla

SENIOR SECONDARY CERTIFICATE; 2009 –Hainault Public School, Shimla

TECHNICAL SKILLS: MS-Office, Excel, Word and Powepoint

SAP HCM and SAP LSO( Learning Solutions for Trainings) Date of Birth: 27th July, 1993

Languages Known: English and Hindi

References: Available on Request



Contact this candidate