GERLIE DE GUZMAN CIRUJALES
Mobile #: +639*********
Address: Purok Quilantang Calumpang
General Santos City
E-mail add: *****************@*****.***
CAREER OBJECTIVE:
To gain a challenging position in an esteem organization wherein I can utilize my experience to carry out my duties efficiently and develop a successful career.
PROFILE:
With more than 10 years of experienced in Cashiering / Selling / Product Demonstration and hospitality experience in United Arab Emirates. A career – minded and entrepreneurial individual that can effectively work alone and in a team environment. I am trustworthy, ethical, committed, able to multi-task efficiently and eager to be trained with other job opportunities.
SKILLS AND INTEREST:
Good communication and coordination skills.
Knowledge in computer application such as MS Office package.
Fast learner and can work with a minimum supervision.
Responsible and possess initiative.
Hardworking and dedicated.
Ability to work independent and as a team player.
Perform office management and clerical tasks.
WORK EXPERIENCES:
DFS MIDDLE EAST LLC.
Abu Dhabi Duty Free International Airport U.A.E
Sales Associate / POS Sales Cashier
Retail Department
19th March 2017 – 26th January 2020
Greeted customers in a timely fashion while quickly determining their needs.
Holding a brand in a Duty Free Shop.
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies, regarding payment and exchanges and security practices
As a cashier responsible for processing cash debit and credit card and travel check.
Responded to customer questions and requests in a prompt and efficient manner.
Engaged with customers in a sincere and friendly manner.
Align the customer experience to the company vision-exceptional products.
Focus on ways to increase and continually improve conversion from non-buying to buying, spend per transaction and average unit per sale.
Built relationship with customers to increase likelihood of repeat business.
The Landmark Group International
STEVE MADDEN SHOEMART INTERNATIONAL BRAND
Abu Dhabi U.A.E
Sales Associate Cum Cashier
25th March 2013 – 4th March 2017
Shop keeping and maintaining store standard.
Maximize and contributing to sales within the store through providing exceptional customer service by demonstrating excellent knowledge of products and service.
Ensure all stock is laid out and displayed according to the standard layout.
Responsible in all transactions and other mode of payments made by the customer.
Doing the monthly report for sales of the store and answering the email and query from the head office.
Ensure correct rotation of stock on shelves and assisting in accurate stock counts as per store requirements. Responsible for the stock take / inventory every quarter of the year.
Monitoring the staff performance and doing their weekly schedule for the staff rotation.
Doing the monthly briefing for the staff to monitor their concern and suggestion to help increasing basket of sales.
Meets or exceeds monthly, quarterly and annual sales target set by the management.
THE BYBLOS HOSPITALITY:
BYBLOS HOTEL
Al Barsha Teecom, Dubai, U.A.E
Cashier cum Guest Representative
December 2011- February 2013
Informing the guest about promotional offer menu of the restaurant.
Responsible for incoming and outgoing calls for bookings and reservation
Taking customer orders, serving the food and beverages, preparing itemized checks and also accepting the different mode of payments.
As a cashier responsible for processing cash, debit card and credit card transactions for guests and hold be competent and accepts payment and makes change.
Often act as hostesses and show patrons to their respective tables.
Familiarization of all of the items of the” ALDENTE ITALIAN” menu.
Well trained for hospitality management in giving good customer service to the guest.
PERSONAL INFORMATION:
Date of Birth: December 30, 1986
Place of Birth: Batangas,City Philippines
Gender: Female
Age: 34
Height: 5’2”
Civil Status: Married
Nationality: Filipino
Religion: Roman Catholic
Passport Number: P2957497B
Expiry date: September 03, 2029
Place of issue: DFA Batangas City
Date of issue: September 04, 2019
Language Spoken: English, Tagalog, Basic Arabic
CHARACTER REFERENCES:
Name Designation Company
Ms. Christine Soria Adams Team Leader Abu Dhabi Duty Free International
+971********* Airport Abu Dhabi United Arab Emirates
Ms. Luvylyn Castorillo Assistant Store Manager Landmark Group International
+971********* (STEVE MADDEN BRAND)UAE
Mr. Fazal Mohammed Restaurant Manager Al Dente Italian Restaurant
Dubai United Arab Emirates
TRAINING AND CERTIFICATES ATTENDED:
Essential Food and Safety Certificate (HCT CERTIFICATE)
AMAN INTEGRATED SOLUTIONS
Certificate Reference No.(E201907-0230)
Issuing Date: (22/07/201)9)
Valid Date: (08/07/2024)
EDUCATIONAL BACKGROUND:
Tertiary: AMA Computer Learning Center (ACLC)
Course: Diploma of Internet Technology (2 Years Graduate)
Year: 2008-2010
Secondary: University of Batangas
Certificate: High School Graduate
Year: 2000-2004
Primary: University of Batangas
Year: 1994 - 2000
I hereby certify that the above information is correct and complete to the best of my knowledge.
GERLIE DE GUZMAN CIRUJALES