Receptionist

ANITA C. MOORE

**** ********* **., ***. ***, DAVENPORT, IOWA 52806

Home Phone: 563-***-****

SUMMARY

Team Player

Effective Communication

Excellent Time Management Skills

Creating a Positive and Professional Work Atmosphere

EDUCATION

KAPLAN COLLEGE – DAVENPORT, IOWA

BUSINESS ADMINISTRATION/MANAGEMENT W/MINOR IN ACCOUNTING (1985-1986)

RELEVANT EMPLOYMENT

Administrative Assistant to Spiritual Care Department

GENESIS HEALTH SYSTEM, Davenport, IA 01/08-05/08

Provide support for Spiritual Care Services for Genesis Health System. This included administrative support for the Director and departmental staff. Responsible for many aspects of the department’s functions including admit notification, Bereavement Support Policy administration, and bereavement follow up. I was the support person for the Befriender Program, Grief Recovery Program, and Rick’s House of Hope. I dealt directly with representatives from various faith denominations, dept. volunteers and students. I was the face and voice of the Spiritual Care Dept. to the general public. There were actually so many facets to this position.

Receptionist/Secretary to Associate Regional Director of Finance 12/04-04/06

CENTRAL REGION BOY SCOUTS OF AMERICA, Naperville, IL

As the “first impression” person to those visiting the Region Office, greet visitors, and operate the Regional Office communication system. Responsible for coordinating the library, maintain informational manual of all telephone numbers, addresses, etc, and back up for National Tour Permits. Miscellaneous projects and typing from the office manager as directed.

With minimum direction, perform the varied duties related to the functioning of the Associate Regional Director/Finance/Meeting Planner and Council Administration Services.

Sales Assistant 6/01-07/02

HORMEL FOODS CORPORATION, Lisle, IL

As assistant and support to the Chicago District Office Meat Products Group, a department of 9-12, plus the district manager; this job required organization and attention to detail. I processed all expense reports, time sheets, weekly travel schedules, opening and distributing mail. I was asked to be the point of contact for all incoming customer inquiries that were received either by letter or e-mail. Our

Department received many telephone calls a day, so answering the phone was a large part of this job. I ordered all promotional and office supplies used by our sales representatives. I was instrumental in establishing a new regional filing system for the Promotional Contracts that we were required to keep for auditing purposes.

Administrative Assistant, IT Management* 03/00-03/01

Secretary, Learning & Development**

UNITED HEALTHCARE, Moline, IL

*Performed monthly MasterCard reconciliation’s for 4 departments within IT, processed invoices and run monthly reports, coordinated with department managers and facilities to set up new employees with workstations, phones, etc., ordered and maintained supplies for the department, opened and distributed daily mail, arranged travel for managers, utilized Outlook to schedule meetings and IT Coffees for 3 locations, served on a core team within the department to help roll-out and administer PlanView (a project management system) within all of United Healthcare..

**Assisted the department with any clerical projects as assigned, maintained the CEU Nursing files for the Iowa Board of Nursing, answered the phone, scheduled and set up meetings both internally and externally, distributed daily mail, ordered and maintained supplies for department, and any other projects as assigned.

Receptionist/Secretary 05/99-02/00

WEERTS FUNERAL HOME, Davenport, IA

I was responsible for answering phones, greeting visitors, preparing paperwork for all funeral services, assisting the funeral directors whenever necessary during visitations and services.

Executive Assistant – Newspaper Publishing Group* 06/93-05/99

Secretary/Receptionist**

LEE ENTERPRISES, INC., Davenport, IA

*Worked as part of an executive secretarial team on a daily basis so as to support the CEO Team and operating vice presidents. The secretarial team served as the supervising unit for the receptionist. I was responsible for composing and typing correspondence, opening and distributing of daily mail for the department. Ability to maintain confidentiality was of the utmost importance. Meeting and travel planning for several people was an important part of this position. I assisted the department in the planning of our corporate fiscal budgets.

**Performed receptionist duties of answering phones and greeting customers, learned and utilized multiple software programs in daily functions, maintained positive public relations through extensive customer contact, and provided as-needed support to the executive secretarial team.

Co-Owner and Office Manager 09/74-08/85

MARTEK COMUNICATIONS, INC., Moline, IL

We operated a commercial art studio and advertising agency serving several industrial and agricultural companies such as Deere & Co., Caterpillar, Massey Ferguson, Toro, and others.

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate