Elizabeth Jordan

Mobile Phone: 760-***-****

E-mail: admx6j@r.postjobfree.com

SUMMARY

Skilled Leader in all aspects of ISO9001, ISO13485 & AS9100 Quality Management Systems and implementation challenges. Passion for driving Continual Improvement in all areas of business, with strengths in promoting a ‘sense of urgency’ atmosphere for needed change. Highly effective in developing and improving Customer and Supplier relations, with an in-depth understanding of business/manufacturing/production processes, inclusive of material and contract requirements. Represents company by interfacing with Customers and regulatory agencies, leading internal and external audits, and developing and coordinating corrective action systems, procedures, and plans.

Staff Level ISO 9001:2015, ISO13485:2016 & AS9100D Management Representative

RAB Certified Lead Internal Auditor ISO9001 / ISO13485

ASQ Certified Quality Auditor (CQA)

Quality Engineering for ISO9001, IS013485 and AS9100 standards, inclusive of First Article Inspection

Supplier Selection, Controls and Management

QMS Procedures initiation and revision

Document Control Management

Customer Service and interface for all customer issues and questions (RMA)

Principal Material Review Board representative (Chair)

Mechanical Inspection (G, D&T)

Training Specialist for ISO 13485 and AS9100 Standards, inclusive of material requirements

Training, Environmental Health and Safety Management

NPI Quality Representative

Previous Certification IPC-A- 610, WHMA/IPC-A-620, J-STD 001, J-STD-002, J-STD-003

Skilled in the creation and organization of effective Corrective Action teams

Certified, Six Sigma green belt (2004)

EXPERIENCE

DZYNE Technologies, Inc.

Quality Manager – August 2020 – March 2021

Quality Manager for an Aerospace UAV production facility responsible for establishing an AS9100 Quality System in a company without any documented system, procedures, or controls. Initiated most company procedures, policies, and controlled processes. Top Quality Representative for two facilities, accountable for processes such as Quality System management, Product Quality, Nonconforming Materials, Customer Service, Returned Product (RMA), QMS Document Control, Internal and External Audit and Corrective Action systems. Improved Government CPSR program (Contractor Purchasing System Review) to enable efficient purchasing and Supplier auditing capabilities with ongoing Training requirements for personnel.

Carbon by Design, LLC

Quality Manager February 2020 – July 2020

Quality Manager for an Aerospace Composite AS9100 parts manufacturer. Responsible for Quality System management, Product Quality, Nonconforming Materials, Calibration, Training, Document Control, Internal and External Audit and Corrective and Continual Improvement Action processes.

CP Technologies, LLC

Quality Manager, March 2018 – June 2019 Reported to the President as the Quality Management Representative for the Quality Management System, and Product Quality Manager. Accomplished all Quality management and QE functions in a secure, ruggedized computer manufacturing facility, with responsibilities inclusive of Product Quality. Customer Service, and Satisfaction, Receiving Inspection, In-Process and Final Inspection, MRB, Contract Review, Supplier Agreements, Qualification and Controls, Supplier Engineer, Corrective Actions, Risk Management, Document Control system, Configuration Change Board, and Test. Achieved ISO9001:2015 certification and Stage 1 towards AS9100 Aerospace certification.

Express Identification Products, Inc.

Quality Manager, September 2014 – March 2018 Reported to President / CEO in an ISO9001 certified Quality System with responsibility for the Quality System and Product Quality. Gained ISO9001:2015 certification directly after release of revision 2015. Responsible for Quality management and QE functions in a medical, military and commercial identification products manufacturing facility, with responsibilities inclusive of MRB, Contract Review, Supplier Selection, Qualification, Controls and Management, Supplier Quality Engineer, CAPA Corrective / Preventive Action System, Document Control system, Configuration Change Board, In-Process and Final Inspection and Test. Introduced good manufacturing practices that have improved quality of products, and initiated test for all RFID and UID labels.

Spectrum Assembly Inc.

Quality Manager, January 2013 – September 2014 Duties include Quality Management Representative, Quality Systems and Product Quality Manager, Training of company-wide personnel, ITAR Security Officer, and Compliance Manager in a contract manufacturing assembly corporation. Oversee product and services manufactured to ISO9001, ISO13485 and AS9100 Quality Management Standards. Turnkey or consigned products include Class 3 medical, military and aerospace PCBA, cable and wire harness assemblies, box builds and complete medical devices. Holds responsibility for internal and supplier audit schedules, ongoing training of auditors and auditor candidates, and effective completion of audits to schedules. Other responsibilities include the Corrective, Preventive and Continual Improvement action system, the nonconforming material and MRB process, Document and Record Control, RMA process, Risk Assessment of contracts and the Calibration program.

Verify / Vendor Surveillance Corporation

Project Specialist, October 2012 – January 2013 Quality Specialist (Sr. Quality Engineer) contractor for military and commercial quality product verification, corrective and preventive actions, analysis of product and customer requirements and complaints, and implementation of Supplier controls. Work primarily to military standard (AS9100), with ITAR requirements. Completed First Article Inspection for all assemblies being moved to San Leandro facility (San Diego L3 Applied Sciences).

Cohu Electronics, Inc.

Quality Manager, January 2008 – April 2012 Reported to the President as the Quality Management Representative for the Quality Management System, and Product Quality Manager. Accomplished all Quality management and QE functions in a lean security, medical and traffic camera manufacturing facility, with responsibilities inclusive of Customer Service, Receiving, In-Process and Final Inspection, MRB, Contract Review, Supplier controls, Supplier Engineer, Corrective / Preventive Actions, Document Control system, Configuration Change Board, and Test. Effective Champion for Continual Improvement. Several accomplishments were: establishment of a C=Zero sampling plan for inspection, an online non-conforming material database and an online NCMR / SCAR reporting system, and an online Corrective and Preventive Action database and system. Employed a First Article Inspection process to ensure quality, cost and schedule improvements. Responsible for quality review of customer contracts and coordination and verification of ISO9001, ISO 13485 and AS9100 requirements.

Watkins Manufacturing

Lead Quality Management Systems Auditor, March 2005 – January 2008

ISO Auditor of a large spa manufacturing facility. Responsibilities included audit of all required audits (lead a large Audit Team), training of personnel, CCB (Configuration Control Quality Representative), ISO QSM and procedure creation and revisions, NPI Representative including technical evaluation and risk management of new or revised product, MRB dispositions for non-conforming product, and design reviews for engineering projects. Quality preventive action specialist, assisting personnel and management in sustainable continual improvements. Training coordinator for all areas, with goal of extreme customer satisfaction. Supplier Quality Representative for all customer issues. Presented many Quality Management system improvements to Department Heads and President, driving continued improvement throughout the organization; submission of several of the manufacturing process improvements resulted in cost savings in excess of $500,000 annually.

Sony Electronics

Production Supervisor, 1998 - 2003

Managed a large television 24/7 CRT phosphor and carbon stripe screening process in the manufacture of 27" Sony Trinitron televisions, incorporating good manufacturing processes to affect improved quality. Tasks included process engineering, Hazardous Material trainer for diverse departments, Sony Environment and Health representative, Six Sigma Green Belt, and efficiency and realization reporting.

45 reports in associated roles, such as Quality Engineer, Technician, Customer Service, Mechanic, Operator and Inspector.

UCSD / Grossmont College

ROP Training, 1996 – 1997

Completion of an intensive 2-year course in Orthopedic Technology, concluding with completion of certification. Training included assisting orthopedic surgeons actively in hospital Operating Room, application of casts, stitching, cleaning of wounds, insertion of pins and titanium inter-medullar rods.

General Dynamics / Convair Division

Quality Lead / Supervisor, 1984 – 1995

Managed up to 70 inspectors in aircraft fuselage assembly.

Some of the responsibilities included training of personnel, contract review, auditing, destructive and non-destructive testing, QMS procedure and planning revision, testing of components and doors, stress coining of parts and assemblies, close tolerance mechanical inspection, x-ray of fuselage / panels, surface plate inspection, inspection of detail, subassembly and finished product, and completion and presentation of final turnover technical packages to Customers. Customer contact for all manufacturing issues and questions. Primary contact designee for FAA (Federal Aviation Authority) inspections and product assessment.

EDUCATION

Grossmont Community College, El Cajon, CA

AA Degree 1988, 1997

University of Phoenix, San Diego, CA

Major: Business Management

Certified Orthopedic Technician

UCSD / Grossmont Community College 1997

Certified Quality Auditor (CQA)

ASQ 2006 / current

Contact this candidate