Medical Administrative Assistant

MARSHA LOGAN

**** ***** **** *****, # * Dubuque, IA 52001 563-***-**** *************@*****.***

PROFESSIONAL PROFILE

Hands-on, task focused professional with strong communication skills leveraging 1+ year of combined medical administrative support, pharmacy technician and healthcare industry experience. Pays close attention to detail for accurate documentation.

Flexible and resourceful in handling work productively despite frequent interruptions.

Experience working in a hospital setting.

Microsoft Office Applications (MS Word, MS Excel, MS PowerPoint).

KEY QUALIFICATIONS

Electronic Health Records EHR / EMR Computer Information Systems

HIPAA Compliance Anatomy & Physiology ICD-9 ICD-10

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration

Medical Laws & Ethics Pathophysiology for Medical Office Principles of Management

WORK EXPERIENCE

Volt – Dubuque, IA 11/2020 – Present

Scheduler

Handle inbound calls and schedule appointments by phone for COVID-19 vaccines.

Coordinate appointment times for patients and medical practitioners

Uphold strictest confidentiality and adhere to all HIPAA guidelines and regulations.

Biolife Plasma – Dubuque, IA 07/2019 – Present

Medical Screener

Assist and educate donors on prescreening procedures.

Check in donors, scheduled appointments and accompany client to designated location.

Measure and document patient vital signs such as blood pressure, height, weight, temperature, pulse and respirations.

Correct donor records, process labels and refer to phlebotomy tests for extraction of plasmas.

Ultimate Medical Academy – Dubuque, IA 05/2018 – 03/2019

Full Time Student

Remained self-directed, motivated, and accountable for personal actions.

Came prepared for class and completed assignments on time.

Navigated new technology, utilized available resources, and set realistic expectations.

CVS Health / CVS Pharmacy – Dubuque, IA 12/2017 – 04/2018

Pharmacy Technician – Retail

Reviewed patient information, verified insurance coverage, and collected payments.

Protected patients and employees by adhering to infection-control policies and protocols.

Prepared labels, calculated quantities, and assembled intravenous solutions and other pharmaceutical therapies.

Stay-at-Home Parent – Dubuque, IA 06/2005 – 11/2017

Full Time Homemaker

Ensured household duties were completed and managed household budget.

Coordinated medical care, meals, and social activities.

Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.

VOLUNTEER EXPERIENCE

John H. Stroger, Jr. Hospital of Cook County – Chicago, IL 01/1990 – 03/1990

Pediatrics Volunteer

Watched over newborns and ensured they were fed and changed in a timely manner.

EDUCATION

Ultimate Medical Academy – Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2019

Ultimate Medical Academy – Diploma – Medical Administrative Assistant, 2017

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