Senior Systems Software Test

Eliza Eggert

**** ****** ***** ■ San Diego, CA 92126 ■ 619-***-**** ■ admwvt@r.postjobfree.com

http://www.linkedin.com/in/ElizaEggert

Experienced Software Test Engineer

■Logical-minded technical problem-solver with over 20 years of experience in software testing, development, and support ready to take on new challenges as part of a collaborative software development team.

■Quality Assurance professional with significant experience in both automated and manual testing, expert database skills, and a strong focus on back-end testing with cross platform experience in Windows and Linux/Unix.

■Excel at investigating and pinpointing the reasons behind software defects as well as anticipating potential problems based on system and software design.

Skills Summary

Scripting and Languages:

SQL, C, C++, Java, Python, Shell Scripting, PL/SQL, Tibco BusinessWorks, PowerPC/Altivec assembly code

Testing Specialties

Automated Test Development, Automated and Manual Testing, API Testing, White Box Testing, Data Analysis, Integration Testing, Functional Testing, Regression Testing

Tools:

Jira, Jenkins, Teamcity, Quality Center, TestRail, SoapUI, QuickTest Professional, Teradata Studio, SQL Developer, git, svn, Perforce, cvs

Other Technologies:

XML, JSON, vi, sed, awk, regular expressions, JMS

Systems:

Linux, Unix, Windows, macOS

Professional Experience

Teradata, San Diego, CA (Feb. 2018 - Oct. 2020)

Senior Software Engineer

Creation and execution of detailed test plans and test cases based on ongoing feature development and existing functionality with a focus on integration testing of the system in customer-like scenarios.

Fostered open communication with the entire project team to evaluate and discuss functionality and design with an eye on overall quality and customer experience.

Automated test development using bash and python on SUSE Linux Enterprise servers for testing a database high availability immediate recovery product including the creation of high volume ETL processes and SQL scripts.

Setup, maintenance, and monitoring of automated test suites on Jenkins and TeamCity servers for test runs on new development builds as available.

Close coordination with the development team to help determine root cause of defects encountered.

Cubic Corporation, San Diego, CA (Nov. 2015 - Nov. 2017)

Senior Systems Test Engineer

Development and execution of detailed test cases of web GUI, Oracle data warehouse and SAP reports in an agile environment. Testing of web APIs (REST and SOAP) using SoapUI. End-to-end tests from devices to back end for Automated Fare collection system.

Creation of complex SQL queries against Oracle databases for data analysis.

Test case management in Quality Center and TestRail.

Defect reporting using Jira as well as followup to ensure resolution. Execution of regression testing

to ensure no additional defects introduced.

Creation of detailed customer-facing test reports certifying readiness of software for customer

release.

Intuit, San Diego, CA (Apr. 2015 - Nov. 2015)

Contract Quality Assurance Automation Engineer

Design and development of automated tests for web APIs (REST and SOAP) for a growing billing service application.

Set up automated regression test runs in Jenkins environment.

Creation of complex SQL queries against Oracle databases for data analysis.

Documentation and follow up on defects in Jira defect tracking system.

Fully engaged in agile processes as the quality lead for the scrum team.

Solekai Systems, San Diego, CA (Jan. 2014 – Apr. 2015)

Senior Test Engineer

Designed and developed automated tests against RESTful web APIs of the centralized component of UltraViolet, a cloud-based digital rights library system.

Test development included creating XML documents with planned request data and validating response XML using XPATH and regular expressions.

Reviewed in-depth technical specifications in order to plan testing needs.

Documented software defects using bug tracking system and provided detailed information on reproducing the defect. Verified resolutions of defects.

Coordinated automated test runs on each released Sprint and executed ad hoc tests as needed.

Qualcomm, Inc. – Omnitracs Division, San Diego, CA (2004-2007, 2009–2013)

Senior Systems Analyst – Quality Assurance (2009-2013)

Devised, executed, and documented detailed test plans to ensure the quality of data integration components, including Java, TIBCO BusinessWorks and BusinessEvents applications using Oracle databases on Windows and Unix systems.

Participated in all aspects of project life cycle including reviewing requirements and software designs for quality, working closely with business users, manufacturing team, and technical teams to determine requirements and testing needs, and ensuring proper configuration management practices.

Executed testing of back-end, data-focused integration applications through the creation of XML test messages sent through JMS and through SOAP web APIs, as well as setting up staged data in the databases for automated testing of the system.

Wrote complex SQL queries on Oracle databases for troubleshooting problems and creating Sitescope system monitors to proactively resolve error situations before they caused problems.

Participated in code reviews to provide feedback on code design and make suggestions on improvements.

American Well, Boston, MA (2008 – 2009)

Principal Quality Assurance Engineer

Designed and wrote complex Quick Test Pro scripts to automate the testing and data analysis of data file loads through data integration components.

Wrote and executed detailed test plans to ensure thorough testing of data integration components.

Recorded and followed bugs in Quality Center and ensured full retesting and updated communication.

ITA Software, Cambridge, MA (2007 – 2008)

Senior Quality Assurance Engineer – Availability Group

Worked closely with other team members to create automated tests using an internally developed Java test framework. This included expanding the framework to include need-specific functionality as well as implementation of specific test cases using Java.

Wrote and executed detailed test plans to ensure airline availability application components developed were thoroughly tested.

Recorded and followed bugs found in testing in the bug tracing database, bugzilla, and ensure they got retested and updated as resolved once they had been fixed.

Ran tests to compare performance between different released versions of application components and analyzed the results including charting the results with gnuplot.

Qualcomm, Inc. – Omnitracs Division, San Diego, CA (2004 – 2007)

Senior Programmer/Analyst in Test

Wrote Quick Test Pro automated test scripts as well as TIBCO BusinessWorks applications to assist in ongoing release testing and regression testing of existing applications.

Wrote detailed test plans and test cases to ensure all aspects of integration applications were tested thoroughly.

Authored complex SQL queries to analyze data in Oracle databases to ensure data quality.

Reviewed software including TIBCO BusinessWorks and Oracle PL/SQL code to verify sound logic and coding practices.

MedImpact Healthcare Systems, San Diego, CA (2004)

SQA Engineer III

Sky Computers, Inc., Chelmsford, MA (2000 – 2003)

High-Performance Software Engineer

John Hancock, Boston, MA (1998 – 2000)

Systems Analyst/Developer/DBA

Hadco Phoenix Inc., Phoenix, AZ (1997 – 1998)

Oracle Programmer Analyst

Education and Training

UNIVERSITY OF MASSACHUSETTS - Lowell, MA

Bachelor of Science in Applied Mathematics

PROFESSIONAL TRAINING

Certified SAFe® Practitioner – 2020

Agile Foundations

Principles of Software Test Automation

Selenium WebDriver with Java, TestNG and Log4j

Test Process Management

Test Planning Workshop

Code Complete - The Java Programming Language

Software Best Practices Series: Software Test, Beyond Proof, Software Engineering Standards, Software Development's Low Hanging Fruit

Using Sed, Grep, and Awk

PERSONAL INTERESTS

·Tournament Chess, Duplicate Bridge, Dog Training

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