JAMES RENNER

*** ***** **** – Somerset, NJ *****

732-***-****

admwtx@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

NIP Group, Woodbridge, NJ

**** – August 2020

Claims Manager – Garden State Municipal Joint Insurance Fund (GSMJIF)

Public Entity Joint Insurance Fund (PEJIF)

Created, hired, trained, supervised, and managed the GSMJIF in-house property, auto and liability claims department

Provided claim oversight and conducted claim audits for the Third-Party Administrators

Created the Best Practices claims handling manual outlining the guidelines, policies, practices, and procedures for property, auto and Title-59 liability claims

Strengthened the reserve process to realize actual expected exposure based on standard actuarial disciplines

Developed and standardized investigation strategies and techniques

Developed and implemented loss-trend and claim frequency metrics

Attended claim settlement court hearings, arbitrations, mediations, and trials

Negotiated claim settlements involving large property, auto and liability claims

Created and implemented defense panel guidelines for outside counsel

Worked closely with defense attorneys to achieve optimal results on litigated claims

Slashed total loss costs by 20% in the first 3 years then maintained steady efficiencies in reductions in the following years

Created “white papers” and made presentations to clients and their risk managers

Frenkel & Company, New York, NY

2005 – 2010

Assistant Vice President of Claims

Provided Property, Auto and General Liability claim oversight for 40 accounts in the National Claims Division involving nationwide, multiple jurisdictions

Conducted claim audits for claims handled by the insurance carriers and Third-Party Administrators

Conducted claim frequency and loss trend analysis for clients making remedial recommendations as warranted

Assumed role of acting risk manager for a Fortune 500 pharmaceutical company with $4B in assets

Developed cost saving programs for clients reducing loss costs by 15% to 20%

Attended loss control and claim meetings with clients and their risk managers

Negotiated high value liability claim settlements

Developed investigative techniques and fraud awareness detectors

Implemented claim fraud prevention programs

Standardized claim reporting procedures reducing lag time by 25% to 33%

Zurich Global Energy, New York, NY

2000 – 2005

Eastern Regional Claims Manager

Handled high value Auto and General Liability claims

Provided claims oversight to the Zurich field claim offices

Attended safety and claims meetings with program accounts and risk managers

Developed loss control initiatives and headed implementation of the directives to clients resulting in 15% to 20% reductions in claim costs

Strengthened the reserve process to realize actual expected exposure based on standard actuarial disciplines

Compiled data for the Energy Division and made monthly presentations to the executive management team

Reliance National Insurance Company, New York, NY

1995 – 2000

Claims Account Manager

Handled high value Auto and General Liability claims for the Middle-Market Claims Division

Provided claim oversight for program Third-Party Claim Administrators

Conducted claim audits for in-house and Third-Party Claim Administrators

Created and developed reserve and investigation techniques

Made presentations to national clients involving various claim topics to help reduce loss costs

EDUCATION:

Kean College of New Jersey

Bachelor of Arts - 1983

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