Sai Kumar

admwjf@r.postjobfree.com / 289-***-**** /Toronto, ON

SUMMARY

3+ years of experience in all phases of Software Development Life Cycle (SDLC) including analysis, requirement gathering, architecture design, development, enhancements, testing, deployment and maintenance of enterprise applications, quality management systems and project life cycle processes. Which also include implementation cycle in sales, marketing, service and support modules.

3 years of experience in Salesforce.com and Force.com platform, development using Visualforce Pages, VF Components, Apex Classes, and Custom Controllers, Controller extensions, tests, test cases, SOQL, SOSL, MVC architecture andForce.com IDE

Proficiency in administrative tasks like creating Profiles, roles, Security access, Configuring Federated/Delegated SSO(Single Sign on) Users, Email services, Approvals Process, Reports, Dashboards, Forecasts, Developed Formula fields, Work Flow rules, Validation rules and installing App Exchange Products through lightning component.

Excelled in working with various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.

Experience in creating Custom Objects, Tabs, Fields, Formula fields, Validation rules, Reports, Work flows, Approval processes and Process Builder for automated alerts, field updates and Email generation according to the application requirements.

Experience in designing of Roles, Profiles, Role Based Page Layouts, Custom Reports, Report Folders, Report Extractions to various formats, Snapshots and Dashboards.

Experienced in data migration from ACT, Excel, MS outlook and Legacy Systems using various data migration tools like Data loader, Import/Export wizard.

Experience in Standard and Custom Controllers in Visual Force for development of custom visual force pages and components as required by business requirements.

Possess comprehensive understanding of CRM business processes like Campaign Management, Lead Management, Account Management, Case Management, Quote, Forecasting, and Call Center.

Knowledge in Salesforce.com SFA, Force.com Apex Classes, and Apex triggers, Designing Visual Force Pages, Components and Controllers considering the Governor Limits.

Experience with Lightning Experience, Components and Lightning Design Systems with technical background in front-end development using HTML 5, CSS 3, XML, JQuery and JavaScript.

Experienced in implementing various Apex DML operations, SOSL and SOQL queries using Salesforce workbench.

SKILLS

Salesforce Salesforce CRM, Apex Language, Apex Classes/Controllers, Triggers, SOQL, SOSL, Visualforce Pages/Components, Apex Web Services, AJAX, Reports, Workflow & Approvals, Process Builder, Dashboards, Analytic Snapshots, Case Management Automation, App-Exchange, Custom Objects, Tabs, Custom Apps Sales Cloud, Service Cloud, Community Cloud.

Tools Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform, VS Code, Salesforce DX and Salesforce CLI.

Languages Apex, Java, HTML5, XML, CSS, Java script, Ajax.

Database & ETL SQL, SOQL, SOSL, Force.com workbench, ASIDE.io.

CERTIFICATIONS

Salesforce.com certified Force.com Developer (DEV-401)

EDUCATION

Bachelor’s in computer science and Engineering from JNTU – India - 2018

EXPERIENCE

Canada Life, Toronto, ON Oct 20 – Till Date

Salesforce Developer

Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project scope and SDLC methodology.

Developed Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Retrieved data from Third-Party API’s and displayed within the custom lightning component.

Implemented Field Service Lightning (FSL). An onsite job management platform with real-time collaboration capabilities

Developed Lightning Component using Lightning Data Services to do CRUD operations on Salesforce Records without making multiple Server-side calls to Apex.

Developed Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Develop solutions to an approach that enforces building application UI by leveraging Salesforce standard features, where possible Salesforce has a rich library of UI elements that can be used to create clean and intuitive layouts. These elements will be utilized before building a custom solution, where possible and will ensure that the application UI is easy to update.

Worked on analyzing the complete Apex classes, Apex Triggers, Pages in the Salesforce.com instance in the design phase of the Salesforce Single View project. This included documenting the Use and effect of these in the current instance for the migration/implementation phase.

High End Process and Application Customization using Apex & Visualforce.

Worked on data integration, data clearing, data transfer from third party API's with requested permission sets using Apex data loader.

Used Apex Data Loader to migrate data such as accounts, campaigns from different legacy systems.

Implemented Standard and Custom Apex Controllers to handle business logic and used debug logs to trace the execution.

Design Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates and Email generation according to application requirements.

Integrated Salesforce with other applications using different integration patterns like Request and Reply mechanism, Fire and Forget Mechanism, Batch Data Synchronization, Remote Call-in and UI Data Changes and also Worked on Salesforce different API’s like SOAP web services, REST Service, Bulk API, Streaming API, Chatter REST API, Metadata API and Tooling API.

Design and develop the architecture that helps the applications to leverage a wide range of integration services that Salesforce provides. These integration services, along with the WSO2 integration layer developed and deployed within the client’s IT landscape, will enable data flow between systems in a standardized way. This ensures the reusability of same integrations multiple times across different applications.

Used Dynamics 365 Field Service which is designed to carry out work on-site at a customer's home or premises. This can include installation, scheduled or recurring maintenance, or responding to break/fix issues.

Work on new acquisitions data: Data mapping and integration into our database and create various Scheduled and Batch Apex jobs based on the business requirements.

Perform data extracts and imports using Salesforce Data Loader, Work Bench for analysis and reporting purpose as well as Dashboard development.

Outline the areas of customization within Salesforce to use the Renovation API and articulate the integration use cases for the functions within GEM (Guest Experience Manager) that require Property data from PIM and Brand Standards data from HBS.

Working on building and embed lightning Components in Visualforce Page. This includes the lightning Component Framework and also involved in building lightning Component using the aura framework.

Environment: Force.com Platform, LWC, Apex, Visual Force Pages, Component & Controllers, Data Loader, HTML, Triggers, Security Controls, Java script, Force.com Eclipse IDE, Visual Studio Code, Salesforce DX & CLI, Data Loader, SOAP, Rest Web Services, Salesforce Communities.

Capgemini (Capital One), Toronto, ON Jun 18 – Sept 19

Salesforce Developer/Admin

Implemented Salesforce Libraries in which we have used them centrally to upload all the different type of templates with tags and generate the agreement by getting the content for those templates from a Custom object.

Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization.

Created approval processes for the custom objects and was assigned to few queues in which the users in that queue will get an approval email to approve the content.

Worked mainly on the two AppExchange products Nintex Drawloop and Nintex Docusign.

Created new Dynamic Drawloop packages as per the business needs and assigned to the few users which can generate an agreement in a PDF format.

Docusign Experience is used for signing the documents on either online or through offline by using electronic devices like phones or computers or IPad. Docusign is a separate environment in which the Salesforce organization needed to be connected with few configurations and customizations.

Integrated Docusign and Salesforce with the website so as to sign the contract agreements through the Company’s website.

Solid knowledge of SQL, SOQL, SOSL and understanding of relational databases

Performed a key role in Salesforce customizations in Integration of Salesforce. Developed few REST Web Services which can leverage the content from the custom objects of Salesforce and to generate JSON response as per the business needs.

Created few batch jobs to clear up the expired contract agreements which were made between the users and organization.

Migrated data from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.

Involved in configuring multiple communities, working on portal enhancements and directly resolving customer queries. Configured and customized the marketing communities using Napoli template to best suit the external user needs and enabled Salesforce knowledge in the communities.

Worked on building the Company’s website using Communities and Site.com applications for the end user such a way that end user will use that site to join the medical practice.

Developed Apex Classes, Visualforce pages and Apex Triggers to develop the custom functionality as per the requirements.

Designed, developed and deployed the Custom objects, Components, VisualForce Pages to suit to the needs of the application.

Created VisualForce Pages for custom login and configuration of communities to meet business needs.

Developed Communities and portals for the usage of the end users and given access to the users to internal Salesforce tools and also built them to support exchange of ideas, knowledge and lessons learned among innovation center model partner communities.

Environment: Force.com Platform, Salesforce.com Lightning Experience, LWC, Apex, Visual Force Pages, Component & Controllers, Data Loader, HTML, Java script, Force.com Eclipse IDE, Visual Studio Code, Data Loader, SOAP, Rest Web Service, Salesforce Communities.

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