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Experience of Managing a Hotel & Restaurant & Guest Relations

Location:
Jaipur, Rajasthan, India
Posted:
June 03, 2021

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Resume:

Varun Gupta

**/***, ***** ****, **********, Jaipur

Phone: 078********

Email: admwg8@r.postjobfree.com

Career Objective

My career goal is to secure a position where I could improve my skills, communication and knowledge as well as working towards the success of the organization. I believe, I am a people person and always try my best to provide excellence customer services. My long- term career goal is to become a successful Manager in a challenging and reputable establishment.

Industry Experience

Owned a Restaurant May 2018 – Jan 2021

GREEN LAGOON, JAIPUR

Established in 2018

Awarded as Best Garden Restaurant by Radio City 91.1 FM

There were 21 air conditioned rooms, 1 Banquet Hall (80-90 pax), 1 Wedding Garden

(800-900 pax), and an A.C. Restaurant with a rooftop sitting and an open garden restaurant (150 pax).

Dishes on the menu were mainly North Indian Veg and Non Veg with some authentic delicacies of Rajasthan.

Had to windup because of Covid – 19 situtaion.

Industrial Training (F & B Service & Housekeeping) June 2017 – Sept 2017 Oberoi Rajvilas, Jaipur, Rajasthan, India

F & B Service

Welcoming and greeting the guests

Managed Service in a cooperate party

Breakfast Buffet in & out

Laundry Exchange

Order Taking

Inventory Collection

IRD

Assisting Butler

Housekeeping

Making bed of the guest bedroom

Complete dusting of the Room

Arranging linen according to the standards

Providing Turndown services

Arranging Linen Room

Maintenance of the common guest area

Laundry exchange

Front Office 15th Dec 2016 – 31st Dec 2016

Hotel Metropolis, Mumbai, India

Check Ins/Outs

Luggage transfers

AYS at your service at night shifts

Extra things that were told by my manager

Maintaining registers

Food and Beverage Attendant (Restaurant) May 2016 – June 2016 The Westin Koregaon Park, Pune, India

Taking and Serving orders

Placing complimentary breads on the Table

Stacking up the bar

Mis en place

PDA Service

Learnt about the Hygiene audit protocol

Laundry Exchange

Setting up Sunday Brunch Buffet

Shadow Manager May 2015 – June 2015

ITC Rajputana Shereton, Jaipur, Rajasthan, India

Gained experience by working in all 4 core operational departments that are F & B Service, F & B Kitchen, Housekeeping and Front Office. Education and Training

Aug 2014 – May 2018 Bachelors of Hotel Management, Welcomgroup Graduate School of Hotel Administration

(WGSHA),

Manipal, Karnataka India

Skills and Achievements

Language skill: English and Hindi (Fluent)

Good in interacting with people and have ability to convince them. Have experience in managing events and possess good leadership quality. Interest and Hobbies

Travelling, Trekking, Music, Movies, Playing Football, trying out cuisines from different culture.

OTHER QUALIFICATIONS & ACTIVITIES:

ISG (International Sommelier Guild) Wine Fundamentals Certificate Level 1 and Level 2 course.

Participated in several college Food Fests and Events

An active member of the student council



Contact this candidate