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Administration duties,customer service and computer skills

Location:
Pretoria, Gauteng, South Africa
Salary:
16000
Posted:
June 04, 2021

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Resume:

CURRICULUM VITAE

Personal details

SURNAME: MUTHIVHI

FIRST NAME: LUFONO HESEKIEL

GENDER: MALE

MARITAL STATUS: SINGLE

ID NUMBER: 840**********

DRIVING LICENCE: CODE C1

CRIMINAL RECORD: NONE

RESIDENTIAL ADRESS: 100 James Clark Street Riviera Pretoria 0084

MOBILE: 078******* / 063*******

E-mail: admw9s@r.postjobfree.com

INTERESTS: Soccer, American football, Wrestling, Weightlifting, Swimming, Daring activities, Drawing & Painting, Chess, Fishing, Internet, Music and Radio, TV, Creative thinking / Ideas and facts.

PERSONAL ATTRIBUTES: An optimistic, visionary, expressive, energetic, risk taker, esoteric, versatile, compassionate, intuitive, spiritual, imaginative, compliant, goal orientated, trustworthy, possess integrity and diligence, creative and innovative, love for excelling and perseverance, love for leading and an organized individual.

Education and development background

2014 National Department of Social Development Internship Programme

2012 University of South Africa (UNISA) BA (Human and Social Studies) in Government, Administration and Development. Major subjects: Public Administration and Development Studies

2006 Ekurhuleni West College (EWC) N3 in Mechanical Engineering (Motor Trade Theory) Subjects: Engineering Drawing, Engineering Science, Maths & Motor Trade Theory.

2004 Shayandima high school. Subjects: Venda, English, Biology, Maths, Geography & physical science

Other Qualifications /Training / Courses

2015 30 South African Police Service Gauteng 10111 Centre – 10111 Call Centre Learning Programme

2015 30 South African Police Service Gauteng 10111 Centre – Client Service Learning Programme

2013 PALAMA - Public Administration Leadership and Management Academy. Breaking Barriers to entry into the Public Service Orientation Programme

2013 Regenesys Business School. Project Management Skills

Employment history and experience

2013 Apr

Position: Intern

Organisation: National Department of Social Development.

Tasks / duties:

Assist in household profiling and capacity building; Assists in facilitating review of profiling tools; submission of quarterly households profile reports from provinces; generate national households profiling reports.

Assist in Social Security Services on ICROPs: Service Delivery Outreach Programme, cooperating with SASSA on profiling of SRD (Social Relief of Distress) recipients and activities on social grant beneficiaries.

Assist in identification, profiling of income generating projects and cooperatives.

Assist in facilitating the identification of change agents; develop database for change agents; facilitate capacity building for change agents; linking the change agents to appropriate interventions.

Assist in facilitating the consultative workshops on community mobilization guidelines with stakeholders in targeted wards; facilitate community mobilization programmes; support development of community and households action plans; monitor the implementation of households and community action plans.

Assist in facilitating the compilation of an overall report on community or households profiling, dialogues, training of change agents and field work activities.

General office administration duties.

2015 February

Position: Administration Clerk

Organisation: South African Police Service - Gauteng 10111 Call Centre

Tasks / duties:

Provide an administration and clerical support duties at the unit

Render duties as a call taker and dispatcher

Receive calls from members of the public regarding incidents and crime

Logging incidents and complaints on the computer system,

Dispatching complaints to the reaction vehicles

Receive feedback from reaction vehicles and capture the outcome on the computer system

2020 August – Current

Position: Administration Clerk

Organisation: South African Police Service - Ivory Park Police Station

Tasks / duties:

Supply chain management duties

Loss management duties

General administration and clerical duties

Personal skills and competencies

Language abilities: Mother tongue: Tshivenda Can understand, speak, read and write English(Advanced level) Can understand, speak, read and write Tsonga, Sotho, Sepedi, Zulu, Xhosa(Beginners level) Can read and write Afrikaans (Beginners level)

Computer skills: MS Office (MS Word, Excel, E-mail and Internet) (Advanced level) MS PowerPoint (intermediate level)

Communication skills: Writing/report writing - writing skills and listening skills

Leadership skills and Organisational skills: Training, Planning and decision - making skills and Project management skills.

References

Ms D Nyathi (Supervisor - National Department of Social Development) Cell/Tel: 072******* / 012*******

Mr GP Baloyi (Captain / Supervisor - SAPS Gauteng 10111 Call Centre) Cell/Tel: 078******* / 011*******/57/58/50

Mr Mothupi (Captain - SAPS Ivory Park Police Station) Cell/Tel: 062******* / 011*******



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