Laura Lopez

**** **** **** ******, ******, Colorado 80221

Home: 303-***-**** - admw39@r.postjobfree.com

Overview

Committed and motivated with exceptional management, customer-relations, HR regulation, and decision-making skills. I have established a strong work ethic, with professional demeanor and great initiative. Excellent communication skills, meticulous multi-tasking skills. Self-motivated and a great team player leading to exceptional results within a team. Computer proficiencies that include Outlook, PowerPoint, Microsoft Word, SAP, Kronos

Skill Highlights

Employment Law (EEOC)

Employee Relations

Conflict Resolution

HR Generalist Affairs

Benefits Administration

Safety and workmen’s compensation

Training and Development

Recruitment / Onboarding

Creation and Implementation of Policies & Procedures

Organizational Learning and Development

Bilingual (English/Spanish)

Core Accomplishments

Safety

Continuous experience handling and processing workmen’s compensation cases, which includes data administration within insurance providers. Creation of Bonafide letters and assist with Rule 6 letters.

Administration

•Performed tasks such as processing Personnel action paperwork, memorandums, warnings, transfers

•Facilitated scanning documents for inter-departmental use.

Recruitment

•On-boarding of new employees by meeting, scheduling, orientating, candidate screening and offering applicants and insight to the company.

Research

•Investigated and analyzed client complaints to identify and resolve issues

Training

•Responsible for training all new/current employees to ensure continued compliance within state agency regulations.

Multitasking

•Demonstrated proficiencies while working multiple projects simultaneously within a high-volume environment, while staying composed under high pressure or stress

Customer Service

•Handled clients and employees effectively by identifying needs, quickly gaining trust, approaching complex situations, and resolving problems to maximize efficiency

Professional Experience

Human Resources Manager

Smithfield Foods (Saratoga Food Specialties) – Nevada, NV November 2019 - Present

Overcoming the challenge of starting up a facility

Implement and manage on-going policies, programs, and procedures

Guide others to ensure consistent application of all such rules and policies

Maintain a positive labor/employee relations environment by communicating company goals & values

Manage all new employee recruitment, onboarding, and training

Build relationships with local agencies

Human Resources Supervisor

Smithfield Foods (Smithfield Pet) - Denver, CO May 2016 – November 2019

Drive new employee onboarding programs focused on retention

Employee engagement to maximize safety and quality of manufacturing

Coordinates all staffing for exempt, non-exempt, and hourly positions

Comply with AAP requirements by updating job descriptions and job postings

Ensure compliance with regulatory activities (EEO, Unemployment, FMLA)

Coordinate and enforce HR policies, processes, and reporting activities.

Effectively manage employee relation issues

Coach and counsel leadership on how to handle ER issues, discipline, communication, etc.

Conduct investigations, make recommendations, and implement (discipline) action.

Quarterly trainings for employees (best practices, policies, changes, etc.)

Assist with payroll for hourly, salaried, and non-exempt employees

Handle benefit enrollment for employees

Track absenteeism and turnover through reports

Successfully closed a plant down to start-up a new division

Lowered turnover with recruiting, selecting, hiring, and terminating

Senior Human Resources Generalist/HRBP

SROriginal Desserts- Aurora, CO February 2014 – April 2016

Conflict management

Provide HR support for night shift, which consisted of 300+ employees

Held trainings Good Manufacturing Practices, Safe Quality Food, Leadership Training for Supervisors

Conduct orientation and onboarding for new hires and transfers

Process and track FMLA and Leave of Absence occurrences

Coordinate medical and 401K benefit orientations, process enrollment forms, changes, etc.

Support employee recognition programs, luncheons, and activities for employees (raffles, contests)

Lead team/individual projects and complete them by deadlines

Collaborate on gathering information and innovating plans to assist with topic (retention, trainings, etc.)

Handle worker compensation claims, enter claims, update OSHA 300 log

Identified safety issues and elaborated on creating / improving procedures

Creation and implementation of Standard Operating Procedures (SOP)

On-Site Manager at SROriginal Desserts / HR Administration

Employee Solutions– Denver, Co September 2013 - February 2014

Provide leadership and daily support for 100+ employees

Recruit, select, prescreen employees

Conduct orientation and complete onboarding process

Conduct mandatory training for all employees

Manage employee referral program

Employee Relations- disciplinary enforcement, research and correct any problems

Onsite first point of contact, representing the agency

Assistant Manager / HR Administration October 2010 - September 2013 Alpine Lumber Co. – Commerce City, Co

Assisted in all areas of administrative work including HR paperwork, data entry, receptionist duties, file organization, research, and development

Assisted management in training of plant employees

Interviewed and onboarded new hires

Night Supervisor

Exquizite Cleaning, LLC– Westminster, Co July 2008 - October 2010

Improved communication efficiency as primary liaison between employees, clients and vendors

Scheduled employees, handle employee relations, directed employees throughout the night

Developed new customer relations through telephone contact and sales activity

Increased customer loyalty through great customer service

Directly supported CEO in managing operation work-flow

Education

University of Phoenix 2014

Denver, Co, United States

Bachelor of Criminal Justice Management

Criminal Justice

Minor in Spanish

Additional Training / Certificates:

Flood and Peterson Training – Annual Risk Symposium – Denver CO

Risk Management Symposiums- Safety Training– Loveland CO

SQF (Safe Quality Food) Certified- Aurora CO

First Aid Certified by the National Safety Council

CPR Certified by the National Safety Council

MSEC – FMLA: A Guide for Human Resources

Contact this candidate