Supervisory Skills, Management Skills and Computer Skills
Resume:
Maphokgo Lawrence Mashilo
Contact Details
Contact Number: +27-81-442-****
Alternative Number: +27-81-783-****
Email Address: admvo0@r.postjobfree.com
Residential Address: 6037 Mayfield Extension 7 1520
PERSONAL DETAILS
Surname : Mashilo
Name(s) : Maphokgo Lawrence
Date of Birth : 1972/05/05
Identity : 720-***-**** 085
Gender : Male
Nationality : South African
Marital Status : Married
Home Language : Pedi (other) Zulu and English
Driver’s License : Yes C1
Criminal Offense : None
EDUCATIONAL INFORMATION
Matric – Thakgudi High School (1993)
Computer Software Applications – Argonaut International College (2001)
Diploma in Security Management – Damelin Business College (2005)
National Diploma Security Management – University of South Africa ( Not completed)
EDUCATIONAL INFORMATION [1989 - 1993]
Last School Attended : Thakgudi High School
Highest Grade Achieved : Matric
Subjects : Northern Sotho [Home Language]
: English, Afrikaans, Biology,
: Biblical Studies and History
TERTIARY EDUCATION [2001]
Name of Institution : Argonaut International College
Diploma : Computer Software Applications
Subjects/ Module Completed : Introduction to Computers
: Microsoft Word
: Microsoft Excel
: Microsoft Access
: Microsoft PowerPoint
Year Completed : 2001
TERTIARY EDUCATION [2005]
Name of Institution : Damelin Business College
Diploma : Security Management Diploma
Subject/ Module Completed : Business Management Skills
: Human Resources Management
: Understating People
: Industrial Relations
: Self-Management
: Security Management
: Security Law
: Security as an Investigator
: Security Technology- Security Systems & Methods
: Specialized Security
Year completed : 2005
TERTIARY EDUCATION
Name of Institution : University of South Africa
National Diploma : Security Management diploma
1st Year Modules Passed : Management 1A
: Management 1B
: Personnel Management 1
: Safety Principles and Practice 1
: Security Risk Control Measures 1
: Criminal Investigation A
: Basic Security Principles and practice
: Security Law A
: Fire Prevention and safety Strategy
: Practicing Workplace English
: Security technology
2nd Year Modules Passed : Management 11A
: Management 11A
: Security Risk Measures 11
: Security Technology & Information Security 11
: Corporate Investigation 11
: Industrial Security Principles
: Industrial Security Practice
: Crime Risk Perspectives
: Principle of crime prevention reduction & control
3rd Year Modules Passed : Applied Security Risk Management
: Integrated security risk project management
: Security Risk Control Measure 111
: Security Technology & Information Security 111
NB Qualification not completed
EMPLOYMENT HISTORY
1.Sun Time Square Casino- Sun International
Position: controller and Monitoring officer (March 2017 – Present)
2.Emperors Palace Casino – Peermont Group Limited
Position: Senior Surveillance Auditor (November 1998 – February 2017)
Name of Company : Sun Time Square Casino
Position : Controller and Monitoring officer
Duration : March 2017 – Present
Position: Controller and Monitoring officer
Duties and Responsibilities:
Monitoring CCTV Cameras
Monitoring Fire Detection Alarms
Detection of thefts, security breaches irregularities and misuse of company resources
Monitoring and controlling of access
Investigations of the crimes of theft and abuse of company resources
Investigations of Cashier Variances
Investigations of slots incidents
Investigations of Non-gaming incidents, loss of cell phone, loss of handbag and other valuables
Compiling daily incidents reports
Compiling Medical incidents and High Priority Incidents
Issuing right of admission notices to casino offenders
Conducting systems checks, record faults and report them
Writing incident reports forwarding them to management
Saving or securing CCTV footage as evidence for future use
Name of Company : Emperors Palace Casino
Position : Senior Surveillance Auditor
Duration : November 1998 – February 2017
Senior Surveillance Auditor
Duties and responsibilities
Supervise, lead and Control a shift or a team in the surveillance control room
Training newly recruited employees on how to use surveillance equipment, carry out investigations using CCTV systems, saving footage
Conducting investigations of the crimes of theft by staff in the workplace and investigation of theft by casino patrons
Interrogation of staff and customers involved in criminal activities, determine what really happened and act accordingly
Pressing charges of theft with SAPS, customers and involved in criminal activities pending disciplinary enquiry and presenting evidence during disciplinary hearings
Law enforcement for Gauteng Gambling Board (GGB), monitoring other departments for compliance with the rules and regulations of the board
Breaching department for non - compliance with rules and regulations set by the board
Compiling daily incidents report for management perusal
Monitoring subordinates performance, assisting them meet monthly targets and also making adjustments
Compiling monthly incident reports
Compiling monthly risk analysis report
Annual leave planning - Processing leave application requests emergency leave request for subordinates forward them to management for approval
Developing and maintaining a filling system for priority incident bannings and warnings
Allocating a staff member to conduct a system check on daily basis prior the shift start and report faults noticed
CCTV faults logged on register and forwarding them to technical department for urgent attention
SKILLS DEVELOPED
* Excellent writing and verbal communication skills
* Excellent report writing skills
* Problem solving and decision making
* Analytical and interpersonal skills
* Planning Skills
* Time management
* Ability to work very well in a team
REFERENCE
1.Mr. Thabiso Bokothe
Sun Time Square Casino
Surveillance Shift Manager
2.Mr. William Mafemo
Emperors Palace Casino
Surveillance Shift Manager
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