Parts Manager Wholesale

JOHN PALLAN

**** ******* *****, ******, ********** 91010

PHONE: 626-***-**** E-MAIL: admv8w@r.postjobfree.com Reliable, conscientious and versatile professional seeking long-term employment in an auto dealership facility with growth potential wherein experience will be fully utilized. QUALIFICATIONS:

Comprehensive knowledge of basic systems and operations tools; extensive experience in customer relations and selling; excellent interpersonal skills; effective communication skills; written and verbal employee relations skills; team oriented, flexible and focused on maintaining a high level of customer service.

WORK EXPERIENCE:

2018–Present PREMIER CDJR OF BUENA PARK, Buena Park, CA Parts Department Manager

• Properly staff the parts department, which includes hiring, training, motivating and monitoring the performance of all parts department staff.

• Maintain an orderly and safe workplace.

• Work with the service department, collision repair and wholesale account representatives to ensure inventory is available when needed.

• Adjust stock to curtail accumulation of unused or old parts.

• Determine appropriate inventory levels, while ensuring periodic parts turnover.

• Review sales figures, costs and stock monthly to ensure budget is met.

• Confirm that parts are appropriately coded so dealership can claim a complete refund for unused factory stock.

2014–2018 SIERRA ACURA OF ALHAMBRA, Alhambra, CA

Parts Department Manager – Acura

• Properly staff the parts department, which includes hiring, training, motivating and monitoring the performance of all parts department staff.

• Maintain an orderly and safe workplace.

• Work with the service department, collision repair and wholesale account representatives to ensure inventory is available when needed.

• Adjust stock to curtail accumulation of unused or old parts.

• Determine appropriate inventory levels, while ensuring periodic parts turnover.

• Review sales figures, costs and stock monthly to ensure budget is met.

• Confirm that parts are appropriately coded so dealership can claim a complete refund for unused factory stock.

2011–2014 HONDA OF THOUSAND OAKS, Thousand Oaks, CA Parts Department Manager – Honda

• Responsible for complete management of parts for Chrysler/Jeep

• Managed all inventory

• Managed entire obsolescence

• Supervised and managed all personnel

JOHN PALLAN PAGE TWO

WORK EXPERIENCE (CONTINUED):

2009–2011 DAVID ELLIS CHRYSLER JEEP, Canoga Park, CA Parts Department Manager – Chrysler/Jeep

• Responsible for complete management of parts for Chrysler/Jeep

• Managed all inventory

• Managed entire obsolescence

• Supervised and managed all personnel

1996–2009 CASA DE GONZALES, South Gate, CA

Parts Department Manager – Kia, Nissan, Chrysler, Dodge

• Responsible for complete management of parts department

• Managed all inventory for Kia, Nissan, Chrysler, Dodge

• Managed entire obsolescence

• Supervised and managed all personnel

1987–1996 GOUDY HONDA, Alhambra, CA

Parts Counterperson

• Assisted manager with all necessary duties

• Assisted front, back and wholesale counters

• Handled all customer complaints

• Processed and shipped all S.R.A./O.A.R./Core returns

• Maintained accurate inventory control

EDUCATION:

AMERICAN HONDA PARTS DIVISION

Courses: Parts Professional Training Series

Counterperson training 1, 2 and 3

AMERICAN HONDA MOTOR CO., INC.

Courses: Parts Professional Counterperson Program

Silver, bronze and gold level

Parts Management Action Program

KIA MOTORS AMERICA, INC.

Certified KIA Parts Manager

NISSAN NORTH AMERICA, INC.

Certified Nissan Manager

DAIMLER CHRYSLER CORPORATION

Certified Five Star Chrysler-Jeep Manager

VOLKSWAGEN OF AMERICA

Certified VW Manager

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