CURRICULUM VITAE

LE ROUX NERISSA [MRS]

Contact No. 071-***-**** or 043-***-****

PERSONAL DETAILS

Name Nerissa

Surname Le Roux

Date of Birth 24 May 1984

ID Number 840**********

Gender Female

Marital Status Married

Languages Afrikaans, English and Xhosa

Dependents Three

Drivers Licence None

POSTAL ADDRESS

10 Primula Street

Parkside

East London

5201

HIGH SCHOOL EDUCATION

[1998-2003] John Bisseker Senior Secondary School

Matric Certificate (completed)

Afrikaans, English, Biology, Geography, Business Economics and Home Economics

TERTIARY EDUCATION

[2004] Boston Business College

Computer Clerk (completed)

Windows 98, MS Excel Level 1-2,

MS PowerPoint, General Office Practice

WORK EXPERIENCE

[2007-2010] Foschini ; Vincent Park- E.L

Sales Associate (Permanent)

Duties: Sales Assistant, Ensuring customers receive good Customer Service, Order stock from other branches on customer request, Assist with telephone queries

Merchandising, Ensuring correct pricing and that prices correspond with merchandise. Stock Controlling, Housekeeping and Cashier duties

Reason for leaving Opportunity to develop my Computer Skills

2.[2010-2011] Central Institute of Professional Studies and Services

Duties Attend to telephone calls and faxing

Filing of company documents

Capturing of timesheets and preparing manuals for trainings

Ensure that training material and equipment is prepared

Prepare and do Assessments for Government Organizations

Reason for leaving Company Financial destressed

3.[2011-2011] Maxi Save

Supervisor (3 months contract)

Duties Receiving, checking and unpacking stock, ensure stock received correspond to Invoice and if short supplied report to supplier.

Capturing stock on the system

Merchandising, Cashier

Daily Banking, Responsible for Petty Cash and Cash-ups

Capturing of timesheets on Excel

4.[2011-2012] Abase Africa Investments

Receptionist (1 Year Contract)

Duties Attend to telephone calls, Faxing

Filing of company documents, Send and receive Emails

Checking invoices and submitting POD’s to Department of Education

Making bookings and reservations with reasonable costs

Collect and distribute post

5.[2013-to date] Bidvest Walton’s Stationery –Frame Park

Branch Administrator

Duties; Reception Duties

Answer incoming calls and directing them to the relevant people.

Attend to walk in customer (`collecting orders)

Daily POS duties

Receive and check all invoices delivered by drivers against trip sheets on a daily basis.

Scan all signed invoices on Capisol and prepare invoices for filing.

Filing Clerk Duties

Filing all signed invoices in number sequence.

Receive and check stock returned by customers.

Processing credits on a daily basis as per GRN and Invoicing.

To clear the return cage after credits are processed.

Assisting with pulling pod’s for customers and when requested by head office.

Assist with all GRN related queries.

Assisting with daily cash ups for POS and COD’s

Branch Administrator Duties (2018 – date)

Computer experience on Axapta system, Receiving e-mails from clients and responding to queries. Manage Cash Handling Practices:

Replenish cash floats for point of sale.

Monitor and double-check cash up procedures.

Reconcile/balance all takings received against till cash up summary and cash up register

Run and verify POS transaction reports

Banking of all payments received and faxing deposit slips to relevant parties.

Controlling and reconciling petty cash expenses.

Check all COD monies received from driver, van assistant is correct before signing

Authorise and process cash refunds for COD customers

Secure takings of POS and cash overnight

Resolve and report any discrepancies relating to payments or cash received to relevant parties

Running of daily reports, to relevant person(s)

Verify and reconcile transactions to corresponding report.

Ensure that staff adhere to all administrative duties

Managing queries promptly and as per organisation policy and procedure.

Follow-up and monitor outstanding payments and transactions

Accurate safe handling and filing of all documentation

Maintain accurate staff records

Ensure that staff adheres to all administrative duties.

Ensure all filing is accurately filed and kept up to date

Accurate safe handling of all documentation

Monitor and control all pre-numbered books/documentation in the branch.

Assist with Fleet maintenance and reporting to Head Office.eg Arranging roadworthy tests and vehicles licenses

Collecting of branch overtime and submitting it to head office Payroll.

Health and Safety and Housekeeping

Report non-adherence to OSH Act to health and safety rep and management

Ensures that standard health and safety requirements are adhered to

Ensure safety of all company assets

Ensure that waste is disposed/removed as per organisational policy and procedures.

Ensure staff pack stock in their designated areas

Ensure that store is kept neat and tidy at all times

.

Stock Take

Assist with stock take

REFERENCES

Mr. L. Tshaka 043-***-**** Lecture- Boston College

Mr. E. Mxabo 071-***-**** Manager- CIPSS

Mrs.F. Skwatsha 043-***-**** Manager- Bidvest Waltons

Contact this candidate