Recreation Manager Personal Trainer
Resume:
GEORGE OMONDI ODHIER
SPA & RECREATION MANAGER
admv3b@r.postjobfree.com
george.odhier
Leadership Competencies
Effective communication (Team meeting& brainstorming conversations).
Effective goal setting (SMART and stretching goals).
A wise Time Management plan.
Effective Action plan and implementing strategies.
Achieves goals against deadlines
Prioritizes important tasks.
Champions change to drive business benefits.
Leads people by giving on-the-job-feedback and coaching conversations.
Develops people by supporting& mentoring to achieve own personal development plans.
Motivates the team to drive results& achieve stretch targets.
Works collaboratively to promote diversity (Cultural differences).
Skills
Massage Therapy
Fitness Instruction Training
(Personal Trainer & Fitness Instructor)
Gym Equipment Programme
First Aid, CPR and AED
Reps Fitness Professionals (Dubai, UAE)
Professional Bodybuilder
Basic Life Saving of the swimming pool
Swimming Pool maintenance programme
Service Management programme
Summary
Innovative and a profit-oriented leader with demonstrated success to increase revenue, promoting the market share and earning cost reductions whilst improving customer satisfaction in hospitality operations with large diverse organizations. Adept at analyzing the competitive landscape, conducting research and attaining continual profits through focused - strategic workflow, staffing and business processes. Exemplifies changes to improve the process continuously and incorporates business initiatives to increase the efficiency, streamline operations and decrease aggregate expenses with limited resources. Identifies and accelerates strategic measures to strengthen performance with sustained operational results.
Professional Experiences
Assistant Spa & Recreation Manager
Crowne Plaza Dubai, Deira
(Jan 2013 – Present)
Managing the overall operations up to guests & Colleagues satisfaction by meeting standards and financial goals as well as developing marketing strategies for fitness center and health programs:
Displays leadership in guest hospitality and exemplifies excellent customer service.
Creates a positive atmosphere for guest relations to focus on retaining guests, enhancing repeat guests and memberships count.
Recruits, trains and supervises the staff duties.
Establishes guidelines for colleagues to understand expectations and parameters such as preparing the budget, policies & procedures.
Solicits colleagues’ feedback and reviews satisfaction results to identify & address concerns by utilizing an ‘Open Door Policy’.
Monitors progress of the performance appraisal for direct reports and communicates performance expectations as per the teams’ job descriptions.
Administers the completion and consistency of colleagues’ progressive disciplinary procedures for responsible areas as per the standards.
Spa & Recreation Supervisor
Crowne Plaza Dubai, Deira
(Jan 2011 – Jan 2013)
Supervising the daily effective & efficient operations by maintaining service and cleanliness to ensure relevant Brand Standards are being followed while looking for opportunities to improve the overall experience for guests.
Completely understand and enforce club rules and regulations to ensure total compliance.
Understand and familiar with all the facilities, memberships and services provided.
Following guest satisfaction by regular maximizing productive and healthy interactions.
Exemplifies excellent customer service and hospitality.
Preparing promotions for the spa and memberships and visit corporate offices for marketing.
Implementing all safety, cleanliness & the facilities maintenance standards throughout operation.
Scheduling meetings with the club members, visitors, hotel guests and the management to enhance guest satisfaction.
Updating & developing SOP’s for all work areas and ensures all employees are fully trained to perform duties as per the standards.
Performing inter-departmental meetings& training for cross-exposure to improve the team’s performance.
Achievements
(Training & Certifications)
CTH Level 4 Diploma In Hospitality Leadership (Confederation of Tourism and Hospitality – London, England, United Kingdom)
Essential Skills for Managers
Harvard Manage Mentor
Leadership Fundamentals -
(Accelerated Leadership Development)
Management of Leisure Safety
Risk Management
Promises Kept (Service Recovery)
True Hospitality
Employee Of the Month
(Supervisor of the Month)
Certificate of Excellence for achieving revenue targets
Educational Background
CTH Level 4 Diploma In Hospitality Leadership (Confederation of Tourism and Hospitality – London, England, United Kingdom) 2018
Personal Trainer and Gym Instructor (Register of Exercise Professionals - REPs, United Arab Emirates) 2018 – 2019
Computer Science (Microsoft Word, Excel) 2002 – 2003
High School Diploma (KCSE) 1994 – 1997
Primary Certificate (KCPE) 1985 -1992
Personal Information
Date of Birth
15th April 1978
Nationality
Kenyan
Marital Status
Single
Languages
English & Swahili
Visa Status
Employment
Interested
Fitness/ Body Building
Exploring/ Adventures
Meeting People
Travelling
Music
Fitness Professional
Renaissance Dubai Hotel
(Aug 2007 – Jan 2011)
Personal Trainer & Gym Instructor
Las Vegas Casino (Image and Body Sculpture Fitness Center)
(Mar 2003 – May 2007)
Coaching / Training individuals & groups in exercise activities by demonstrating skillful techniques with corrective measures necessary for improving their knowledge to achieve fitness goals and suitable healthy conditions.
Familiar with all the gym equipment and supervise their appropriate services.
Encouraging fast maintenance of the defects to a limited percent frequency.
Introducing guests to gym equipment with appropriate orientation to usage information, notices and guidance.
Completing individual comprehensive fitness assessments like treadmill tests.
Lead educative programs& motivational consultations to encourage loyalties.
Working one-on-one with clients to modify exercises to enhance the benefits
Collaborate with the management& clients to introduce fitness promotions.
Motivating guests in completing their fitness programs; retain repeat business and maximize new memberships count.
Creating fitness programs according to guest needs and monitor their progress
Leading clients to skill development training for occasional groups of all ages.
Administering First Aid, CPR and AED during emergencies.
Performing and maintaining regular checklists of fully equipped gym standards with appropriate cleanliness, set-ups, guest amenities and guest safety.
Coordinates with other colleagues to support multi-tasking and teamwork.
Organizes and promotes appropriate range of fitness activities; Offers high level of exercise classes to enhance guest satisfaction and revenue generation.
Counsel clients on proper nutrition and exercise habits.
Encouraging members with fitness program benefits and increased paid classes with 30% members’ participation.
Consistently achieving the facility targets including safety and revenue goals.
Contributed to a 30% increase in sales for the recreation by fitness instructions
References
Mr. Narayanan Varma
Human Resources Manager
Crowne Plaza Dubai, Deira (IHG)
admv3b@r.postjobfree.com
Mr. Youssef Elmrassy
Security & Risk Manager
Crowne Plaza Dubai
Deira (IHG)
admv3b@r.postjobfree.com
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