February ****

I am a highly dependable and ambitious individual who is looking for a challenging position which will allow me to utilize my strong administrative, leadership, customer service and communication skills. I am able to provide most adequate service to any well-known and fast growing organization and to become an indispensable asset. E D U C A T I O N

Regent Business School (Current) – BCOM HR

Introduction to Economics & Environmental Science 1A Introduction to Economics & Environmental Science 1B Recruitment, Selection and Talent Management

Human Resource Information Systems

Human Resource Management

Business Management 101

Business Management 102

Business Communication

Financial Accounting

Commercial Law

Economics

Statistics

3rd Year Subjects registered:

Organisational Development

Change Management

Contemporary Human Resource Management

Strategic Human Resource Management

International Human Resource Management

Organisational Psychology

M iddelburg Combined School ( 2001)

Grade 12

Afrikaans First Language HG

English Second Language HG

Business Management SG

Home Economics HG

History SG

Biology SG

Achievements: Best Afrikaans Learner and School Prefect Grade 12 M iddelburg College ( 2001)

N3 NSC Computer Course

Ms Word, MS Excel, Ms Access, Ms Power Point

YVONNE DICK (ID) 801***-****-***

YVONNE DICK (ID) 801***-****-***

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C O U R S E S

Peakford Management Consultants ( 04- 06 Sept 2019) Office Professionals Master Class

Alvaro Training & Projects ( 14-16 Sept 2016)

Events Management

PE Corporate Services ( 15-16 April 2013)

Basic Storekeeping

Eskom College ( 25-26 Mar 2008)

SAP R/3 Business Course: Notification Processing (PM1) Eskom College ( 11-12 June 2007)

SAP R/3 Business Course: eCommerce Procurement (EBP1) S K I L L S & A B I L I T I E S

Multilingual (speaks English, Afrikaans, isiZulu and Sotho). Computer literate with MS Office, Outlook, Lotus, Internet & JDEdwards. Extraordinary work ethic and ability to roll up sleeves. Ability to quickly find easy solutions to any problem. Flexible, adapt easy to a changing environment.

Calm under pressure/good poker face.

Strong planning & organizational skills.

People orientated and approachable.

Detail oriented/good eye for design.

Strong & pleasant negotiator.

Strong communicator.

Ability to multi-task.

Attention to detail.

Technology wise.

W O R K I N G E X P E R I E N C E

HR Executive Secretary Columbus Stainless Pty Ltd Oct 2017 - Current

My role is to provide high-level secretarial support to the General Manager, who is also one of the company’s executive members and his management team.

Duties:

Prepare daily reports for the morning meetings.

Prepare month end, quarterly reports.

Check manager’s emails and prioritise and attend to urgent emails.

Ensure manager is in time for booked meetings.

Compile necessary documentation for various meetings for the manager.

Drafting and typing of correspondence related to the manager.

Schedule and coordinate appointments and meetings.

Coordinate internal and external conferences.

Load job cards for faulty equipment.

Maintain and order stationery from stores or suppliers.

Generate return to stores document for items to go back to the main store.

Carry out cash/cheque requisitions procedure.

Book entry access for visitors with the reception if required and order meals. YVONNE DICK (ID) 801***-****-***

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Arrange accommodation and transport.

Create and maintain filing (e filing and manual) and archiving.

Update, circulate and coordinate department birthdays.

Update telephone list.

Organise and coordinate department functions and events.

Keep records of portable electrical equipment in boardrooms and offices.

Liaise with cleaning and maintenance contractor.

Coordinate and book boardrooms for meetings.

Responsible for the flow of information internally/externally.

Receive and screen calls and messages accurately.

Lead by example and interact respectfully with all disciplines in the Columbus environment. Corporate Affairs Administrator Columbus Stainless Pty Ltd Jan 2011 - Oct 2017

Duties:

General Administration of the PR Department

Events Management:

Columbus Inc. shop management.

HR Executive Secretary Columbus Stainless Pty Ltd Oct 2010 – Jan 2011

I was standing in for the executive secretary that was on maternity leave. My role was to provide high-level secretarial support to the General Manager, who is also one of the company’s executive members and his management team.

Duties:

Prepare daily reports for the morning meetings.

Prepare month end, quarterly reports.

Check manager’s emails and prioritise and attend to urgent emails.

Ensure manager is in time for booked meetings.

Compile necessary documentation for various meetings for the manager.

Drafting and typing of correspondence related to the manager.

Schedule and coordinate appointments and meetings.

Coordinate internal and external conferences.

Load job cards for faulty equipment.

Maintain and order stationery from stores or suppliers.

Generate return to stores document for items to go back to the main store.

Carry out cash/cheque requisitions procedure.

Book entry access for visitors with the reception if required and order meals.

Arrange accommodation and transport.

Create and maintain filing (e filing and manual) and archiving.

Update, circulate and coordinate department birthdays.

Update telephone list.

Organise and coordinate department functions and events.

Keep records of portable electrical equipment in boardrooms and offices.

Liaise with cleaning and maintenance contractor.

Coordinate and book boardrooms for meetings.

Responsible for the flow of information internally/externally.

Receive and screen calls and messages accurately.

Lead by example and interact respectfully with all disciplines in the Columbus environment. YVONNE DICK (ID) 801***-****-***

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Receptionist Columbus Stainless Pty Ltd

July 2008 – Oct 2010

Duties:

Welcoming visitors by greeting them, in person or on the telephone.

Answering or referring inquiries.

Directs visitors by maintaining employee and department directories.

Maintains security by following procedures; monitoring logbook.

Issuing visitor badges.

General Admin duties.

Switchboard

Issue visitor's / VIP access cards to clients as per appointment.

Issue vehicle permits to employees & contractors.

Issue temporary access cards to employees & contractor's and keep record.

Managing SHE induction (visitor's) Group & children's indemnity.

Managing appointment scheduler.

Senior Clerk GC Construction – Duvha Power Station Jan 2007 – Jul 2008

My role was to provide secretarial and admin support to the Manager of protection services as well as the entire department.

Duties:

Optimizing different application to produce documents of varying degrees of complexity to conform to recognize standards and formats as lay down in the Eskom's Instruction manual.

Organizing and arranging functions, meetings and conferences as required.

Preparing presentation material and providing background material on request.

Taking minutes at meetings & distributing minutes to relevant members.

Controlling the flow of work in the absence of the manager by redirecting request to the appropriate departments and providing the manager with feedback.

Acting as hostess when receiving visitors and customers.

Responding to telephone calls which require routine answers.

Administering a complete filling system.

Administering Claims, Local Purchase Orders, Petty Cash, Scheme vehicles, Insurance claims and stationery for the department.

Noting and monitoring customer complaints and requests.

Assisting with access control at the reception.

Issuing of access cards.

Acting Maintenance Executive Secretary GC Construction – Duvha Power S t ation

Nov 2006 – Dec 2006

My role was to provide secretarial and admin support to the Executive Manager of the Maintenance department. Duties:

Maintain executive's agenda and assist in planning appointments, board meetings, conferences etc.

Attend meetings and keep minutes.

Receive and screen phone calls and redirect them when appropriate.

Handle and prioritize all outgoing or incoming correspondence (email, letters, packages etc.)

Make travel arrangements for executives.

Handle confidential documents ensuring they remain secure.

Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.

Maintain electronic and paper records ensuring information is organized and easily accessible. YVONNE DICK (ID) 801***-****-***

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Conduct research and prepare presentations or reports as assigned Optimizing different application to produce documents of varying degrees of complexity to conform to recognize standards and formats as laid down in the Eskom's Instruction manual.

Lead by example and interact respectfully with all disciplines in the Eskom environment.

Perform all other admin and secretarial ad hoc duties. Acting Ops Executive Secretary GC Construction – Duvha Power Station Jul 2006 – Oct 2006

My role was to provide secretarial and admin support to the Executive Manager of the Operating department. Duties:

Maintain executive's agenda and assist in planning appointments, board meetings, conferences etc.

Attend meetings and keep minutes.

Receive and screen phone calls and redirect them when appropriate.

Handle and prioritize all outgoing or incoming correspondence (email, letters, packages etc.)

Make travel arrangements for executives.

Handle confidential documents ensuring they remain secure.

Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.

Maintain electronic and paper records ensuring information is organized and easily accessible.

Conduct research and prepare presentations or reports as assigned Optimizing different application to produce documents of varying degrees of complexity to conform to recognize standards and formats as laid down in the Eskom's Instruction manual.

Lead by example and interact respectfully with all disciplines in the Eskom environment.

Perform all other admin and secretarial ad hoc duties. HMD L ine Manager Secretary GC Construction – Duvha Power S t a t i on Sep 2002 – Jun 2006

I was responsible for supporting two Line Managers and the department. To provide administrative and secretarial support.

Duties:

Maintain executive's agenda and assist in planning appointments, board meetings, conferences etc.

Attend meetings and keep minutes.

Receive and screen phone calls and redirect them when appropriate.

Handle and prioritize all outgoing or incoming correspondence (email, letters, packages etc.)

Make travel arrangements for executives.

Handle confidential documents ensuring they remain secure.

Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.

Maintain electronic and paper records ensuring information is organized and easily accessible.

Conduct research and prepare presentations or reports as assigned Optimizing different application to produce documents of varying degrees of complexity to conform to recognize standards and formats as laid down in the Eskom's Instruction manual.

Lead by example and interact respectfully with all disciplines in the Eskom environment.

Perform all other admin and secretarial ad hoc duties. Administrator J&J Auctioneers

Aug 2002 – Aug 2002 (Temp)

Sales Lady Miller Shoes

Jul 2002 – Jul 2002 (Temp)

Duties:

Meeting sales goals.

Creating business relationships.

YVONNE DICK (ID) 801***-****-***

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Being persistent under pressure.

Maintaining a keen awareness of the customer's needs.

Use people skills and self-confidence to make and meet sales goals.

Greet customers as they arrive at the store and provide them with information about products and/or services.

Respond to customers' complaints and resolve their issues.

Take payment in exchange of items sold.

Identify prices of goods using memory or scanner.

Enter transactions in the cash register and provide customers with the total bill.

Open and close tills

Cashier Saverite Supermarket

Dec 2001 – April 2002 (Temp)

Duties:

Greet customers as they arrive at the store and provide them with information about products and/or services.

Respond to customers' complaints and resolve their issues.

Take payment in exchange of items sold Identify prices of goods using memory or scanner.

Enter transactions in the cash register and provide customers with the total bill.

Sort and count currency and coins.

Issue receipts and change to customers.

Count money at the end and beginning of each shift.

Process exchange and refunds.

Process credit card and check payments.

Perform the duties of customer service representative when required.

Assist in stocking shelves, rotating merchandise and marking prices.

Ensure management of daily cash accounts.

Open and close tills.

Train other staff members to work as cashier.

R E F E R E N C E S

Available on request.

Contact this candidate