Board Member Project Manager
Resume:
Ella Jane Sipalay - Visagas
*** *** * *** **., Capitol Site
Cebu city, Philippines, 6000
Contact number: 096********/090********
Email Address: ********@*****.***/********@*****.*** Employment Objective
To obtain any position in your prestigious company, which will offer a variety of challenges and responsibilities where my abilities and skills can be fully utilized. Personal Data
Birthdate : March 31, 1989
Birthplace : Dumaguete City, Negros Oriental
Citizenship : Filipino
Gender : Female
Religion : Roman Catholic
Height : 5’3
Status : Married
Educational Background
Primary: Foundation University
Dumaguete City
March 2001
Secondary: Foundation University
Dumaguete City
March 2005
Tertiary: Silliman University, Dumaguete City
Dumaguete City
Bachelor of Science in Social Work
March 2013
Masters: University of Southern Philippines Foundation, Inc. Master’s Degree in Social Work Major in Administration (on going)
Leadership Experience
Secretary, Catholic Women’s League
Dumaguete City, SY 2002-2003
Treasurer, Catholic Women’s League
Dumaguete City, SY 2003-2004
Board member, Catholic Women’s League
Philippines, SY 2005-2006
President, Social Work Society
Silliman University, SY 2009 – 2010
Cultural Guide and Interpreter, Service-Learning Exposure with
George Mason University (Virginia, USA) – June, SY 2010 – 2011 June, SY 2011 – 2012
June, SY 2011 – 2012
June, SY 2012 – 2013
International Christian University (Tokyo, Japan) – July, SY 2010 – 2011 July, SY 2011 – 2012
Chung Chi College (Hong Kong) – July, SY 2010 – 2011
Seoul Women’s University (Seoul, South Korea) – July, SY 2010 – 2011 July, SY 2011 – 2012
Ferris University (Yokohama, Japan) – September, SY 2010 – 2011 September, SY 2011 – 2012
Relevant Exposures/Seminars/ and Trainings
Department of Social Welfare and Development: Annual Report
- Dumaguete City: SY 2009-201, SY 2011-2012, SY 2012-2013
Life Skills and Therapeutic Session: LA CASA ESPERANZA
- Dumaguete City: SY 2011-1012
Casa Miani Arvedi: Service Learning/Medical Mission/Tutorial
- Talay, Dumaguete City
Rainbow Village Ministries: Service Learning. Batinguel
- Dumaguete City, February 14-17, 2012
Volunteer for the victims of BAGYONG SENDONG
- Ocoy, Sibulan, Negros Oriental, Janaury 14, 2012
- Cadiocan, Valencia, Negros Oriental, February 4, 2012
Gender and Environmental Awareness Camp
- Calinawagan Beach House, Zamboanguita, Negros Oriental, May 7-10, 2012
Certificate of TESOL/TEYL
- Teach International, February 20, 2019
Introduction to Food Processing
- Technical Education and Skills Development Authority, April 28, 2020
SMART Android Mobile Apps Development for Beginners
- Technical Education and Skills Development Authority, April 28, 2020
Improving English Grammar and Writing Skills
- University of Southern Philippines Foundation Inc., October 31, 2020 WORK EXPERIENCE:
PROJECT MANAGER
ANGLO MARKETING SERVICES, Capitol Site, Cebu City
- March 2015 – March 2021
Job Description:
Leading project planning sessions
Coordinating staff and internal resources
Managing project progress and adapt work as required
Ensuring projects meet deadlines
Managing relationships with clients and stakeholders
Designing and signing off on contracts
Overseeing all incoming and outgoing project documentation
Participating in tender process i.e. design, submission and review
Designing risk mitigation plan
Conducting project review and creating detailed reports for executive staff
Optimizing and improving processes and the overall approach where necessary
Securing growth opportunities and initiating new projects
Managing large and diverse teams
Telemarketing & Customer Service Representative
CONVERGYS Corporation. Banawa, Cebu city, Philippines.
- March 2013 – March 2015
Job Description:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed Relevant Skills
Communication Skills
-Excellent in establishing rapport to client
Computer Skills
-Microsoft Word, Excel and PowerPoint
-Adobe Photoshop (CS2/CS5-6)
-Windows NT/2000/XP, Windows ME/98/95
- Email (mail merge, filters, folders, rules)
-Editing Pictures and Videos
-Video Making/Slideshow
-Troubleshooting phone/computer
-Invitation/Brochure Design
-Google Drive (Docs, Sheets, Slides, Forms)
-Outlook
Other Skills
Good teamwork skills
Computer skills
Adaptability
Organizing
Management skills
Leadership skills
Transferrable skills
Interpersonal skills
Active Listening
Creativity
Customer Service
Troubleshooting
Time Management
Counselling
Planning
Problem-Solving
Cooking/Baking
Team Building
Team Work
Training
Character References:
Professor Marietta Latonio (teacher/Adviser)
University of Southern Philippines Foundation Inc. Contact Number: 092********
Email: *****************@*****.***
Mr. John Nicolai Apurado (Supervisor/Trainer)
Convergys’s Corporation/Sprint
Contact Number: 094********
Email: ******************@*****.***
Sr. Ailene L. Siano
University of Southern Philippines
Contact Number: 095********
Email: ************@*****.***
Ms. Marie Lynn A. Espina
51 Talk Company
Contact Number: 099******** / 095********
Email: ****.************@*****.***
Ms. Jessica Ofelia
51 Talk Company
Contact Number: 099********
Email: *************.****@*****.***
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