Customer Service Telemarketer
Resume:
Lesley Duarte
**** *. ******** ***. *** # *** Phoenix AZ 85040
admuq5@r.postjobfree.com
Strives to maximize and increase own potential and experience in order to achieve maximum output. Takes pride in honesty and integrity of self.
Objective: Seeking part-time or full-time employment
Education:
South Mountain High School, Class of 2016
The Art Institute of Phoenix completed 2 year of study (2016-2017).
Carrington College 1 year or study 2018
Currently in school Brooklyn college
Skills:
Adaptable- I learn quickly and swiftly, I use different techniques to find solutions to a problem if I see my current method is inefficient.
Multicultural- I can speak, read and write English and Spanish fluently. I am accustomed to interacting with different people groups if needed. I come from a Latino Background.
Fast learner- Swiftly able to learn and even to teach others.
Motivated- Patient to work with people and also self-sufficient and social.
Problem Solving- Gets things done by the due date, very easy to pinpoint main problems and thinking of optional solutions.
Understandable- Very understandable of sudden changes.
Great Listener- Listening to what a customer is saying can impact a great sale, I pay close attention and really get to understand and know what the customer wants.
Additional skills:
Stamina- I can work my shift every day and always have a smile.
Sociable- Very happy to talk to customers, not afraid to ask if a customer needs help.
Photoshop- Highly proficient with this software. Over a year spent creating and manipulating graphic images.
Power Point- Worked with power point for specific assignments in college year.
Microsoft Word- Familiar and conferrable with.
Dependable- Very trustworthy and reliable. Always happy to help in any way possible, very hardworking. Overtime friendly and happy to cover shifts.
Outlook- Familiar and conferrable with.
Experience:
Sales\Customer Service\Retail at Central Mart for 1 year. Duties included: attending customers (helping, advising answering questions), stocking inventory, cleaning, operating cash register/POS, answering phone calls.
Sales\Customer Service\Retail at BBB Fashion for 5 months. Duties include: Cashier, answering phone calls, restocking/stocking inventory, cleaning.
Sales\Customer Service\Retail at Famous Footwear for 7 months. Duties include: Cashier, cleaning, restocking, attending customers, register.
Telemarketer\Customer Service at Dial America with SiriusXM for 5 months. Duties include: Inbound\Outbound calls, assisting customer’s activate\reactivate product with debit\credit\ebill\invoice.
Telemarketer\ Customer Service at Adecco for 1 year and 5 months. Duties include: Customer service for Inbound\Outbound calls, multicase, assisting costumers by answering questions in regards to Union Pacific Railroad Tax distribution, Wells Fargo, Think Finance and State Farm case information.
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