House Manager Sous Chef

THERESA DEROSA

*** ******* **. #*** ******, Ma.**169. C: 781-***-**** admunx@r.postjobfree.com

SUMMARY

Strong customer service skills while being organized, very detailed, deliver superior service, fol- low up with clients as needed, great communication skills. Focusing on positive effects and responding efficiently between the hierarchy, employees and customers. Customer satisfaction, productivity, profitability. EXPERIENCE

2013- 2020 Produced private events, menu design, creative design, planning, hiring vendors, negotiating, execution.

Private Chef - Private small dinner parties, New York, Cape Cod. Newbury College Communications Media, Brookline, Ma, Completed professional development in television production Magna cum laude graduate

Director of Catering

Museum of Science - Boston, MA- 2 years

• Delivered an exceptional level of service. Executed all private events.

• Assisted Execution of foods to multiple events.

• Provided onsite training.

• Conducted analysis to address company change over in training staff which led to positivity in employees with company policies & proce- dures.

Event Management/ Restaurant Management

Il Cielo - Beverly Hills, CA. - 8 years

* Front of house manager, Event production. Menu design.

• Successfully led key projects resulting in a positive repeat of customers.

• Provided onsite training, and managed front of house.

• Recorded information from customer calls and onsite visits with vendors

& clients for all private events.

• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

• Prepared correspondence, financial documents for analysis for private events.

• Planned and executed 2-4 events on Saturdays, Sunday Weddings, Pre- Academy Events, Wrap Parties for Major Motion Picture Studios.

• Bartended when needed.

Sous Chef/ Front of House

Zia Fettuccine - West Hollywood, CA. 760-***-**** - 2 years

* Work closely with Exec. Chef, Prep, Organization, Detailed, Inventory. EDUCATION Cape Cod Community College-Hyannis, Ma, Cape Cod Culinary Certified, Ho- tel Restaurant Management. Serve Safe Certified.

Harvard Business School-Restaurant Business Management, Cambridge, Ma, Completed professional development courses in business management for the Museum of Science ( Wolf Gang Puck).

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