Radiology Tech Assistant
Resume:
Jessica Ann Miller
Monroe, LA 71203
814-***-**** • *************@*****.***
Work Experience
Mercy Health- St Anne Hospital Toledo,OH Sept 2019-June 2021
Radiology Assistant- MRI & CT
Transports Emergency Room patients, outpatients, and inpatients to and from the Radiology department. Communicates with inpatient floors to coordinate scheduling inpatient exams in a timely manner. Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patient. Provides compassionate care and comfort to all patients. Works as a team to ensure an efficient workflow for the technologists and physicians. Assists technologists with preparing contrast, removing IV’s, and disconnecting patients from vital sign monitors. Stocks the linen supply, contrast, and other supplies needed for the department. Maintains the confidentiality of patient information and uses discretion when interacting and communicating with patients. Reviews exam orders to ensure accuracy and completeness.
Prepares the MRI/ CT room before and after imaging procedures. Ensures safety integrity of MRI and CT operational area including staff and patients. Utilizes Epic Radiant to obtain patients’ medical records history, and lab results pertaining to the exam and adheres to state and federal rules regarding privacy and confidentiality of protected health information. Creates study notes related to the reason for the exam by gathering medical history from the patient’s chart.
Omni Bedford Springs Resort and Spa Bedford, PA Aug 2015-Aug 2019 Bartender- Frontier Tavern and 1796 Steak and Chop House
Served guests in a high pace and high volume establishment according to AAA dining standards.
Provided efficient friendly customer service at all times. Acknowledged attention to detail and strong organizational skills. Ensured a remarkable experience for each guest. Completed monthly inventory, order supplies and manage beer, liquor and wine pars. Kept a clean, organized, and stocked bar area. Responsibly served alcohol by following all PLCB requirements including carding and consumption. Performed as an ambassador to the resort, being able to answer guests’ questions, display product knowledge, and sell services. Provided guests with a professionalism that awarded two of our restaurants a consistent top 10 ranking among all Omni Hotels & Resort Restaurants.
Bullshead Tavern Everett, PA Jan 2014-Aug 2015
Bartender
Responsibly served guests in a fast pace establishment. Provided friendly and professional service to every guest ensuring a great experience. Assisted with bar inventory and all aspects of bar upkeep. Kept a clean, friendly, and professional atmosphere. Effectively handled guest complaints and special requests. Ensured the consistency in the presentation and recipes of all cocktails.
IntegraCare Bedford, PA April 2012-Sept 2013
Resident Care Assistant
Assisted the residents residing in the senior living community with daily life functions, such as bathing, dressing, personal hygiene, etc. Transported the residents to a variety of activities and to every meal. Served and observed residents during meals while attending to residents’ specific needs. Maintained a positive and professional manner toward residents, visitors, families, and co-workers. Provided compassionate care especially during stressful situations.
Dick’s Sporting Goods Watertown, New York Nov 2011-March 2012
Customer Service Specialist
Answered a variety of customer inquiries in a timely and professional manner. Addressed and handled customer complaints while ensuring a positive customer experience. Completed merchandise returns and exchanges. Maintained company standards for merchandise presentation of the best apparel and equipment brands in sporting goods. Promoted company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.
Subway Bedford, PA March 2007-Oct 2011
Assistant Manager
Trained new employees on all aspects of the job to ensure that they performed up to Subway’s standards. Completed store inventory and product ordering on a weekly basis. Established policies to keep sales high and food costs low. Processed and recorded the weekly freight, ensured product arrived and was held to ServeSafe standards. Supervised daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards were maintained.
Education
Associate’s Degree of Applied Science in Radiology July 2011
Mount Aloysius College, Cresson, PA
Honors:
The Dr. Bert and Lucille Wiley Memorial Health Professions Scholarship, UPMC Bedford Memorial Hospital
Certificate in Cybersecurity May 2018
Allegany College of Maryland, Cumberland, MD
Bachelor’s Degree of Business in Healthcare Informatics Expected to graduate in August 2021
Liberty University Online
Skills
oBLS certified (CPR & AED)
oMedical Terminology
oMicrosoft Office
oEpic Radiant
oMcKesson PACS
oCustomer Service
oPatient Care
oSelf-Motivation
oTime Management
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