Utilities Customer Care

SETSHWANO MAKABA

OBJECTIVE

A sound educational background with Bachelor's of Accounting

and Finance combined with a desire to outperform in every field. I am very flexible but performs best as a Business Finance Officer or Assistant in a position or department that involves financial analysis, overview, filing, registering, data management, information sorting, reporting to senior managers, keeping accurate records and also adaptable to operational level jobs that deals with day-to-day activities of a business. I am willing to be proactive and efficient always.

EXPERIENCE

Water Utilities Corporation

23 September 2019 - 19 March 2020

Customer Care Officer

Back Office

Responsible for

Completion of move ins and move outs

barcoding

creating DIR

posting adjustments as appropriate to maximize revenue. Water Utilities Corporation

01 October 2018 - 18 September 2019

Accounts Receivable intern

Front Office

answering customer calls,

meeting and greeting customers ensuring they are

welcomed,

general administrative duties photocopying, filing, data entry into internal system,

insuring the front desk is tidy and clutter-free,

accept and adhere to the need for strict

confidentiality.

dealt with new connection, existing customers,

disconnections

Attending to customer queries.

Back Office

dealt with completion of move ins and outs,bar

coding and posting adjustments.

Mookami CJSS

17 January 2017 - 17 June 2017

Accounting Intern

I was employed as an accounts intern where I assisted with day to day Accounting tasks such as processing payments, pupil registrations and transfer of students.

CONTACT

***************@*****.***

+267********/+267********

P O BOX M1054 KANYE

Setshwano Makaba

Setshwano Makaba

SKILLS

Excellent communication skills

Decision making

Microsoft office suite

Problem solving and flexibility

Fluent English speaking and

listening capacity

Understanding of the product

Smart presentable appearance

SAP ERP system

REFERENCE

Mrs Molebatsi - "Water Utilities

Corporation"

Coordinator Accounts Receivable

+267********/71632273

Mr Mogotsi - "Water Utilities

Corporation"

Customer Care Supervisor

+267********

Dr Oluranti Olukemi Sangodoyin -

"Gaborone Institute of Professional

Studies"

Academic Manager

*******@****.**.**

PERSONAL DETAILS

Marital

Status

: Single

Nationality : Motswana

Driver's

licence

: Class B

Language : English and

Setswana

Gender : Female

EDUCATION

Gaborone Institute of Professional Studies

2017

Bachelor of Accounting and Finance

Seepapitso SSS

2012

BGCSE

36

Contact this candidate