Health Service Technician

CINNAMON WILLIAMS

*** ******** *** *********, ******* 30813 706-***-**** ********.********@**********.***

OBJECTIVE

To obtain a position which utilizes my attention to detail and customer service skills.

EXPERIENCE

East Central Regional Hospital

Health Service Technician July 2020 to Present

Provide direct care to clients

Assist medical staff by transporting clients

Complete tasks around assigned unit and accommodate patient needs.

Perform basic clerical and basic medical care tasks.

Take patients vital signs

Answer clients’ call signals

Prepare clients for treatment or examination

Accompany client to treatment units

Observe and documents client data, behavior and activity

File clients charts nightly

Utilize and understand medical terminology

Sitel

Call Center Representative August 2019- March 2020

Used knowledge of company PSCU products, services, and policies to assist callers with inquiries, complaints, or problems.

Speak with members and listen to them to gain a better understanding of their needs, and offer possible solutions.

Assist members with inquiry regarding their account.

Explain customer billing when needed in order to give customers a clear understanding of charges

Had the ability to multi-task and navigate through multiple systems

Entered account information, scheduled services and recorded account comments

EDUCATION

High School Diploma, Grovetown High School, May 2019

Certification in EKG Technician, Tender Care Training Center, Anticipated June 2021

SKILLS

First Aid and CPR/AED Certification

Microsoft

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