JEAN DE DIEU IRAKOZE
admujs@r.postjobfree.com
Professional Summary
o Committed IT&Sales manager using exceptional leadership, organizational and communication skills to manage high-performing cross-functional teams. Well-versed in product delivery to effectively lead projects, company operations and business growth. o Entry-level Sales& customer care management with knowledge of sales, marketing and resolving customer problems. Sales-focused member with experience in product ideation and development. Assisted in increasing business opportinuties through effective marketing strategies and customer service.
o Dedicated Administrative Officer highly efficient undertaking various administrative and programme management tasks. Ability to manage complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach. o Passionate Data Enrty Clerk with entry-level experience in data accuracy and management. Independent problem solver on customer service and product development. Seeking opportunity to work under a tight deadline in an established organization/company. Dedicated team player, proactive and hands-on, ensuring task completion. Adept at project planning and managing multiple accounts at once. Dedicated to improve company services&sales and meet company objectives.
SKILLS
Verbal and written communication
Compassionate communicator
Professional presented
Excellent team management
Order of Service assistance
Defensive driving
Database management
Salesforce
After-Sales care
Data entry
System experience
Administrative support
Medical device products and services
Software adept
Territory sales management
Superb time management
Communication and engagement techniques
Excellent time Keeping
Sales territory Growth
WORK HISTORY
DRIVER 05/2017 – 05/2019
STUDI International, Mukaza/Bujumbura, Burundi
• Coordinated with team members and remained flexible in work scheduling
• Performed activities om time while maintening regular attendance and ponctuality to support scheduling and work coverage.
• Maintained a professional appearance and excellent hygiene levels at all times, upholding company reputation.
DATA ENTRY OPERATOR 04/2016 – 06/2016
Open-it, Mukaza/Bujumbura, Burundi
• Compiled and analysed data using spreadsheets or other database software such as Open-Clinic and Microsoft acccess.
• Directed clients/patients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
• Designed electronic file systems and maintained electronic and paper files.
• Cultivated relationships with various product suppliers and srvices to drive beneficial business deals.
• Provided comprehensive administrative and clerical support, including organising files, creating spreadsheets and imaging documents.
ADMINISTRATIVE ASSISTANT, 08/2014 – 11/2015
Carrefour Supermarket, Rohero/ Bujumbura
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
• Developed and implemented record management procedures.
• Met incoming customers and provided friendly, knowledgeable assistance.
EDUCATION
HigherLife Foundation, Bujumbura, Burundi 10/2020
Certificate of basics of Information Technology level 1&2: Computer science Cavendish University, Kampala, Uganda, 11/2012
Bachelor of Information Technology: Computer Science ICT Labs Hands-on Training and Internships, Kampala, Uganda, 11/2012 Cisco Certificated Entry Networking - Systems Administration
ADDITIONAL INFORMATION:
Languages Speak/Read/Write Level
English Professional/ Fluent
French Native/ Fluent
Swahili Professional