Ariel Larsh

Colorado Springs, CO *****

admtyn@r.postjobfree.com

719-***-****

Willing to relocate: Anywhere

Work Experience

Call Center Customer Service Representative

Aerotek - Colorado Springs, CO

September 2020 to Present

I was a call center customer service representative for Deckers which I would be covering Customer service support for UGG, HokaOneOne, Sanuk, Teva and Kulaburra. My duties were to help update any information in the system the customer needed, processing returns, exchanges and processing orders. Gusto

Aerotek Temporary - Colorado Springs, CO

August 2020 to August 2022

I was a customer service representative as well as updating date information in the systems. We handled the small business payrolls around Colorado Springs and made sure payroll accounts were updated using email and chats.

Sales Representative

Blue Waters Marketing - Sacramento, CA

July 2018 to July 2019

I help set up the booths at the events we work at, talk to the customers around us and explain to them the product we sell and why they should buy it. I answer questions thoroughly and make sure the process goes smoothly. Part of my job is to get any items we may need from storage and drive them to the location where the events take place and set up intime to begin work sometime driving and working in the bay area.

Waitress/Cashier

Lumber Jacks - Grass Valley, CA

February 2017 to September 2017

I was a waitress as well as a hostess and cashier. I quickly learned how to carry 4 or more plates at a time, build a relationship with customers and co workers, become reliable and punctual at work and work as hard as I can to make the restaurant move as smooth as possible. Most of the time I would open by myself on weekends starting at 6:30am and would help close on week nights. I have picked up a lot of great habits towards customers learning that there are a lot of people who don't always agree with certain things so I have learned that all customers are right and do as much as I can to keep that customer so the business can keep going

Internship

D.V.S.A.C - Grass Valley, CA

September 2016 to January 2017

I had an internship at D.V.S.A.C for 4 months learning how to help battered woman and children. I was able to pick up skills on how to speak with someone who has gone through a Traumatic experience and learn which phrases and I can and can not say. I was the receptionist for them as well, taking phone calls from the hotline number and filing important client files as well as putting them together. I organized a coat drive to help raise as many coats, gloves, scarfs, hats and pants and I can to donate to families and the homeless in Nevada County who were not able to afford warm clothing during the winter Hostess/Cashier

Old town cafe - Grass Valley, CA

June 2015 to February 2016

I loved working at this little cafe I was able to learn so much from the other waitresses. From people skills to patients to working the cash register and common courtesy. I learned how to take phone orders, close and open the restaurant and promote business. My duties were to seat the customers, bring drinks and take orders when the waitresses were busy

Waitress/Cashier

Education

In college in Criminal justice

Colorado Springs, CO

August 2018 to Present

Skills

• Cashier, computers, multitasking, working well under pressure, promoting business, handling the restaurant on my own. (3 years), Customer Service, Sales, Organizational Skills, Microsoft Office, Word,

MS Office, Training, Server, Powerpoint, POS, Microsoft Excel, Fast learner

• Sales Experience

• Computer Literacy

• Microsoft Office

• Customer Service

• Bartending

• Host/Hostess

• Communication Skills

• Marketing

• Serving Experience

• Cold Calling

• Inside Sales

• Administrative Experience

• Outside Sales

• English

• Cash Handling

• Account Management

• Payroll

Certifications and Licenses

food handler certificate

Assessments

Work Style: Reliability — Highly Proficient

March 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Cashier Skills — Highly Proficient

June 2020

Counting cash, processing transactions, following written procedures, and attending to details. Full results: Highly Proficient

Customer Service — Completed

June 2020

Identifying and resolving common customer issues

Full results: Completed

Inside Sales — Proficient

June 2020

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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