Michael E. Wade

admtvr@r.postjobfree.com

336-***-****

OBJECTIVE:

I am seeking a position where I can best utilize my computer and electronic technological skills and experience in order to assist in the daily functioning of the company's overall success.

EXPERIENCE:

TRC Staffing, Atlanta, GA, Professional Services, December 2020 to January 2021

Warranty laptop repairs for Lenovo

The Judge Group, Charlotte, NC, Technology Staffing, June 2020 to November 2020

Imaging and software upgrading via SCCM for ABB

Schedule deployment of laptops and desktop workstations.

Remote various break fixes using Skype and Teams

SystemTec, Greensboro, NC, Information Technology, June 2018 to June 2020

assisted in configuration, replacing and installing of laptops, desktops and printers for Moses Cone Health Hospital with hundreds of clients includes (Doctors, Nurses and Administrators)

Involved in refresh projects of Windows 7 and 10 systems

Resolve ticket issues using ServiceNow for break fixes

Installed varies 3rd party software

Knowledgeable of Windows Office 2019 and 365

Familiar with hand scanners

Experience in networking wired and wireless

Knowledgeable of SCCM and Active Directory

Experience with laserjet printers

Moseley Technical Services, Huntsville, AL, Production, January 2018 to April 2018

assisted in the sub-assembly for General Dynamics.

SystemTec, Greensboro, NC, Information Technology, May 2017 to December 2017

assisted in configuration, replacing and installing of laptops, desktops and printers for Moses Cone Health.

Datamaster, Greensboro, NC, Information Technology, January 2017 to March 2017

assisted in the deployment of computers, servers and printers for Yadkin Banks conversion to First National Bank.

Barrister, Hammond, LA, Information Technology, October 2016 to October 2016

assisted in replacing HP Windows 10 workstations at the U.S. Department of Justice in Greensboro, NC and Winston-Salem, NC.

Netview, Charlotte, NC, Information Technology, August 2016 to September 2016

assisted in replacing and configuration of servers, switches, routers, battery backups and workstations for SunTrust Banks.

Insight Global, Raleigh, NC, Network Support, March 2015 to July 2016

provided assistance installing IP phones at Dan River Regional Hospital

lead tech in replacing servers, ups, HP printers and surveying for the Bank of America

also, install and verify workstations overall operations

Alphanumeric, Raleigh, NC, Information Technology, November 2015 to December 2015

assisted in network mapping of Zebra printers for UNC Hospital, Chapel Hill, NC

Ebryit, Raleigh, NC, Information Technology, July 2015 to August 2015

assisted in the deployment of Dell desktops for the Danville, VA public school system

Abbtech, Greensboro, NC, Information Technology, May 2015 to November 2015

provided support for deployment of laptops for the U.S. Department of Housing and

Development.

assisted in the migration of Dell laptops for Kuehne + Nagel

assisted in the image migration of Windows 7 desktops for Flowers Bakery

configured desktops using Windows 8 for American Airlines

assisted with imaging Dell Desktops and Laptops for the United States Environment Protection

Agency

Ralph Scott Life Services, Burlington, NC, Life Skill Instructor, April 2013 to October 2014

provided basic assistance to the mentally challenged

oversaw activities and all medical needs

Northwestern Consulting Group, Greensboro, NC, Field Service Technician, November 2010 to January 2011

provided computer and network problem detection and resolution

installed, upgraded, and tested all software and hardware components

configured modems, routers, TCP/IP for networks and setup printer interface

Laboratory Corporation of America, Burlington, NC, Computer System Specialist, August 2001 to April 2010

refurbished laptops, desk stations, test stations, and various computer components

installed, upgraded, and tested all software components and hardware components

provided functionality testing in both public and private software domains

provided metric and functionality reports using Microsoft Office

provided problem detection and resolution for both software and hardware components

provided system integration for both hardware and software components

configured and installed IBM servers and workstations using Novell

maintained all quality assurance operations and methodologies

Space Craft, Inc., Graham, NC, Electronic Technician, April 1987 to April 2001

installed components, units, and printed circuit boards following specification

provided component level testing and troubleshooting of electronic circuitry

utilized multimeters, oscilloscopes, soldering and electronic test equipment

interpreted schematics and diagrams

maintained all work-related equipment, passive load, test fixtures, etc.

fabricated parts, cables, and test fixtures

TECHNICAL PROFICIENCIES:

Platforms/Operating Systems: Windows 95/98/2000/XP/Win7/8/10

Software/Tools: Microsoft Office 2013/2019/365; Remedy

Hardware: IBM/Lenovo/Dell/HP Laptops and Desktops PC’s. Laser, Inkjet Printers; Android Phones

EDUCATION AND CERTIFICATIONS:

Alamance Community College, Graham, NC, Associates Degree, Business Administration,

1991.

Alamance Community College, Graham, NC, Diploma, Electronic Technology, 1990.

Dell Computer Corporation, Certification, Computer Repair Service, 2006.

Hewlett Packard Corporation, Certification, LaserJet Printer Repair Service, 2008.

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